Granferte Phnom Penh Hotel

Reviews of Granferte Phnom Penh Hotel

Granferte Phnom Penh Hotel

St. 331&570, Sangkat Boengkok, Khan Tuol Kouk, Phnom Penh, CambodiaSee Hotel Details
Granferte Phnom Penh Hotel
Granferte Phnom Penh HotelGranferte Phnom Penh HotelGranferte Phnom Penh Hotel
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1 night

Guest Reviews

9.1/10
Great
64 Reviews
Verified reviews
Location9.1
Amenities8.9
Service9.1
Cleanliness9.2
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All reviews(64)
Positive reviews(63)
Reviews with photos/video(13)
Clean and tidy(10)
Awesome rooms(7)
Great service(7)
Awesome stay(6)
Negative reviews(1)
Anonymous User
Deluxe 2-Bedrooms
Stay Date Feb 2025
Solo travelers
1 Reviews
8.5/10
Very Good
Posted on Mar 25, 2025
The room is clean but not have snack in the room Don't have any food to eat if hungry late night
Response from Property: Reply from the property:Dear Valued Customer Greetings! Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us, and hop to see you again. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Thank you Hotel Manager Liphan
Guest User
Superior 2-Bedrooms
Stay Date Jan 2024
Solo travelers
1 Reviews
10.0/10
Outstanding
Posted on Feb 24, 2024
Excellent apartment. Very clean and comfortable apartment. Excellent place to stay especially if anyone is travelling with friends or family. Would highly recommend. The surrounding area is also very peaceful and safe.
Response from Property: Dear Sir, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Sila & Teams
Tip Yon
Superior 1-Bedroom
Stay Date Jul 2024
Solo travelers
2 Reviews
8.5/10
Very Good
Posted on Aug 15, 2024
Everything’s good Cleaned Comfortable Silently
Response from Property: Dear Valued CustomerGreetings!Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us,and hop to see you again. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Thank youHotel Manager Liphan
Simon KH
Executive 3-Bedrooms
Stay Date Nov 2023
Travel with friends
1 Reviews
9.5/10
Amazing
Posted on Dec 23, 2023
Spacious room, best fits with friends and family. Great amenities. Good staffs and nice location where easy access to restaurants and convenient store. Will stay again next time.
Response from Property: Dear Mr./Ms. Po KH, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
NATDANAI
Superior 1-Bedroom
Stay Date Nov 2023
Business travelers
7 Reviews
10.0/10
Outstanding
Posted on Dec 23, 2023
Very good and clean, new service apartment. Facilities are exceptional. It's impressive that they provide a rice cooker in the room which is quite essential for me who eat rice everyday. Thank you for everyday big cup of Ice coffee at Breakfast time.
Response from Property: Dear Mr./Ms. Natdanai, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
Guest User
Superior 1-Bedroom
Stay Date Nov 2024
Family
1 Reviews
8.0/10
Very Good
Posted on Dec 12, 2024
Nice for staying
Response from Property: Dear Valued CustomerGreetings!Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us,and hop to see you again. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Thank youHotel Manager Liphan
Guest User
Superior 1-Bedroom
Stay Date Nov 2022
Business travelers
2 Reviews
7.5/10
Posted on Jan 3, 2023
First time in Granferte. Looks like an office building outside. Room layout is nice and practical. Ideal service apartment. dismerit is both towels are totally torn! Really Surprised me if the room attendant had a fight with the boss. Amenities have 2 Razors, 2 Soaps, 2 Lotions, 2 Conditioners, 4 Shampoos with 1 bottle half empted but no shower gel?! This is an impact to such nice hotel.
Response from Property: Thanks so much for choosing our hotel during your trip to Phnom Penh. We look details of your feedback and comments, thanks for your valued times write review. We look forwards to welcoming you and family again soon to Granferte Phnom Penh Hotel. Best regards, Pirath, Hotel Manager
Guest User
Executive 3-Bedrooms
Stay Date Jan 2023
Business travelers
9 Reviews
8.5/10
Very Good
Posted on Mar 9, 2023
Unexpected jewel of the residence I found in Cambodia.
Response from Property: Thanks so much for choosing our hotel during your trip to Phnom Penh. We look details of your feedback and comments, thanks for your valued times write review. We look forwards to welcoming you and family again soon to Granferte Phnom Penh Hotel. Best regards, Pirath, Hotel Manager
JG Trip
Studio 1-Bedroom
Stay Date Mar 2022
Couples
11 Reviews
7.5/10
Posted on May 28, 2022
This is a hotel in a nice area of Phnom Penh. Service is nice and there is a minimart downstairs.
Response from Property: Dear Value customer,Thank you very much for sharing us wonderful comment.We will reinforce our service and cleanliness more and hope will to see you back for next time.Wish you have a wonderful trip. Sincerely yours,Victor & team.
Tianshuxiangjiao
Deluxe 2-Bedrooms
Stay Date Aug 2024
Other
6 Reviews
10.0/10
Outstanding
Posted on Sep 30, 2024
Service: Very good, I will stay in this hotel next time
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Response from Property: Dear Valued CustomerGreetings!Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us,and hop to see you again. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Thank youHotel Manager Liphan
Xiaxiaoyu
Superior 2-Bedrooms
Stay Date May 2024
Business travelers
34 Reviews
9.5/10
Amazing
Posted on Jun 3, 2024
Very quiet, suitable for business trips. The downside is that the curtains are roller blinds, which have poor light blocking properties, so light comes in as soon as the sun rises.
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Response from Property: Dear Mr./Ms. Xiansiaoyu, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
Guest User
Deluxe 2-Bedrooms
Stay Date Mar 2024
Business travelers
21 Reviews
10.0/10
Outstanding
Posted on May 3, 2024
It is very close to the airport and AEON 2. It should be a new district. The surrounding environment is good. There are many restaurants nearby. The room facilities are very good. There is a kitchen so you can cook your own food. Nice~
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Response from Property: Dear Mr./Ms, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
yueyue723
Superior 2-Bedrooms
Stay Date Mar 2024
Travel with friends
255 Reviews
6.0/10
Posted on Apr 3, 2024
Too remote location too remote location too remote location too remote location too remote location too remote location too remote location too remote location too remote location too remote location
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Response from Property: Dear Valued CustomerGreetings!Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us,and hop to see you again. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Thank youHotel Manager Liphan
yueyue723
Superior 2-Bedrooms
Stay Date Mar 2024
Solo travelers
255 Reviews
2.0/10
Posted on Apr 2, 2024
The Cambodian male front desk staff who was on duty alone last night was very unfriendly. There were only four bottles of drinking water in the room for two people. After I finished drinking, I went down and asked for some to be given to me and told me that I had to buy it myself.
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Response from Property: Dear Yue Yue,Thank you for your feedback. I'm sorry to hear about your recent experience with our front desk staff.Regarding the water bottles, we typically provide four complimentary bottles per room per day. However, I understand your frustration and apologize for any inconvenience caused.Please contact me directly so we can resolve this matter and improve your experience. We hope to have the chance to serve you better in the future.Sincerely!Mr. Ravy & Team
moon jung wook
Superior 1-Bedroom
Stay Date Feb 2025
Business travelers
11 Reviews
10.0/10
Outstanding
Posted on Mar 15, 2025
The staff is friendly and it's clean.
Show OriginalGoogle Translated
Response from Property: Dear Valued CustomerGreetings!Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us,and hop to see you again. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Thank youHotel Manager Liphan