Seriously, everyone, avoid this hotel. It's a scam. I checked in on October 6th, and they pre-authorized $225 on my credit card. Then, early on the 9th, they charged me another $346.65 without my knowledge. When I asked the front desk in the morning, they claimed they suspected me of smoking. All I did was leave half a pack of cigarettes on the hotel table; I didn't smoke at all. The front desk said they would talk to the manager. After we checked out and returned home, they deducted both pre-authorizations, a total of $571. I asked Trip.com to contact the hotel, and the first time they said they had refunded the initial $225. Later, when I inquired again, they said I drank their bottled water. I stayed for three days and brought my own kettle, so I never drank their bottled water. If I had, they should have confirmed it with me when I checked out. Do they have psychic powers? My entire deposit was conveniently used up. This is truly a scam hotel. God will punish these unscrupulous people. I've traveled to so many countries, and this is the first time I've encountered a hotel with such a lack of integrity. Everyone, choose wisely!!!
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