Homewood Suites by Hilton Phoenix - Biltmore

The location is quite convenient and the staffs are nice. Room is clean and big.

I found this on my bed frame, it’s a metal over the bed mattress , I hitting it hurting my leg, but when I went to tell the front desk about it , they took care of it right away . The front desk is very very nice . The entire of room , very clean and comfortable, I would like to recommend to other to come to stay here and myself again

All good other than the bathroom had hair and who knows what behind the door

The king suite room with sofa bed was a perfect fit during our Volleyball Festival tournament. We had an electric stove, microwave, toaster and full fridge. The room was very clean and the halls were quiet.

The property overall was good. Unfortunately the room was very noisy and the door constantly moved and jangled whenever someone walked by or used the room next door. All the employees were nice expect one who had a consistent attitude anytime we had to interact with him. I also felt that a discount should have been given since the elevator was broken the entire time we stayed. Breakfast was good and well stocked.

They didnt have their elevator working but that didn't affect our trip since we were on the first floor.

Room and location were great. Only negative was the elevators were inoperable the entire weekend.

We stayed here for 3 weeks during a home renovation. Clean, conveniently located and safe. We booked a junior suite with a king bed. It was a perfect option for us.

The stay was great, hotel staff very kind and accommodating, the hotel and room were clean and quiet. My only complaint was the ‘gym’ it might be the worst hotel gym I’ve ever seen. It’s about the size of a closet and one of the three machines were broken.