Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.0
Amenities7.9
Service7.9
Cleanliness8.1
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All reviews(103)
Positive reviews(1)
Negative reviews(2)
Guest User
Accessible King Room
Stay Date Sep 2025
Couple
1 Reviews
5.0/10
Posted on Oct 30, 2025
Room was not a King size bed! Barely a double size mattress. Hair found on toilet seat. Shower head was broken and you had to hold the shower head yourself while showering. The soap was very small and barely was enough for one shower. Front staff could have been a little more helpful. Trip.com please update your website to reflect the true size of the king size accessible room.
Guest User
Two Queen Room
Stay Date Jan 2025
Family
1 Reviews
9.0/10
Great
Posted on Feb 22, 2025
It is close to Phoenix Airport and provides free shuttle service to and from the airport (the shuttle bus cannot wait to pick you up at the airport, so if you call after you arrive, they will come right away). The hotel rooms are clean, have a modern design, and have a bathtub. I had a comfortable stay. The staff are also friendly. I recommend it.
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Guest User
King Room
Stay Date Oct 2023
Business traveler
8 Reviews
4.5/10
Posted on Nov 4, 2023
Not recommended. Not recommended. The sound insulation is really bad. There were all kinds of noises outside all night. The air conditioner was like an engine. It might be similar to Hanting.