The Phoenician, a Luxury Collection Resort, Scottsdale

10 out of 10 Seriously, everything is fabulous at this hotel. The rooms are comfortable and clean. The service is great. We ate at four different places on this property and the food was amazing at each of them. So glad we stayed here as we were not disappointed!

Staff is outstanding. Politeness that feels sincere. That’s a rarity nowadays so I am very appreciative of that.

Where do I even start?! From the moment we arrived, The Phoenician delivered an unforgettable experience of luxury, ease, and pure indulgence. Every single detail... from the breathtaking views of Camelback Mountain to the impeccably designed rooms... made this birthday getaway feel like a true oasis in the desert. The property itself is immaculate; modern elegance with a classic touch. The grounds are perfectly maintained, the pools are serene and photo-worthy, and the spa? Absolutely divine. I spent hours unwinding at the rooftop spa pool, and I can honestly say I left floating. But what really made this stay exceptional was the service. Every staff member we encountered was warm, attentive, and genuinely helpful...from valet to concierge to the poolside attendants. They didn’t just meet expectations, they anticipated our needs. One staff member even gave us spot-on recommendations for local restaurants and lounges that ended up being highlights of our trip. This hotel understands the meaning of true hospitality. Whether you’re celebrating a special occasion or just in need of a luxurious escape, The Phoenician will wrap you in comfort, class, and a kind of care that’s hard to put into words. I can't wait to return. Consider this my official love letter to The Phoenician.

Old school charm meets modern expectations This place is fabulous in every way. The spa was top notch. My husband and I each had a facial. The pool area was immaculate and immense. The breakfast was to die for and the cocktails and steakhouse were also very nice. Best part for me as a nature lover was the gorgeous cactus garden. Can’t wait to stay here again.

it took long to check in , room wasnt ready at 4pm, switched us to a different room which has no pool view and i paid for pool view room , the first room they gave us there was spiders... early morning non stop gardener blowing which made us wake up early! overall not a good experience !

Good property but questionable for a 5 diamond rating. Paint was worn, wood was water damaged, screen door was discolored and overall the rooms need a fresh modernization. Pool is nice but still needs the same touch if updating. Pool offerings like complimentary sunscreen was extremely limited, which is surprising for a Luxury Collection property.