New World Phu Quoc Resort

The hotel's beach, pool, and water park are all great, and the breakfast is fantastic. There's also a shuttle bus to Sunset Town. However, the housekeeping is quite subpar; they consistently forget to provide fresh towels, and they never bother to clean the leaves out of the villa's private pool.

Our stay at the three-bedroom garden pool villa at New World Phu Quoc Resort was absolutely perfect and exceeded all expectations! The villa itself was incredibly spacious with a well-thought-out layout. All three bedrooms had their own en-suite bathrooms, making it ideal for families traveling with children. The cleanliness was impeccable, and the bedding was soft and comfortable. Opening the French windows revealed a private pool and a beautifully manicured garden, creating a serene and lush atmosphere. The service was exceptionally thoughtful and attentive. From the helpful reminders before check-in to the detailed care provided by our butler during our stay, every little detail made us feel warmly welcomed. The resort facilities were comprehensive, offering everything from a kids' club and beach activities to specialty restaurants. There was something for everyone, whether adults looking to relax or children wanting to play. The location is also superb, boasting a private, tranquil beach, far from the hustle and bustle. It’s an excellent choice for a slow-paced vacation. I highly recommend it to all families planning a trip to Phu Quoc; it will undoubtedly be an unforgettable holiday experience!

The room's cleanliness was average, and there was a bad smell from the toilet. However, the environment and service were decent, and the in-house consumption at the hotel was reasonably priced. It's suitable for families with children or group travel, otherwise, there might be better options out there.