Holiday Inn Properties in Phuket

The facilities are unbelievably outdated, haha. I initially didn't believe the reviews about the worn-out decor, and now I'm just speechless. This room would go for 200-300 RMB domestically, but I paid 1400 RMB for one night. The hot water didn't work and needed repairs, the phone was out of order, and even the card reader for the door was rusted, so only I could get the door open. My elderly family members couldn't even manage it, it was ridiculous. When I told the front desk about the hot water, they said they'd sent someone, offering a very insincere 'sorry.' And the air conditioning noise at night was just… wow. The hotel's only selling point is the pool, but the water probably hadn't been changed in a while because my child had an allergic reaction. Maybe our kid is just delicate; other foreign children seemed to play in the water fine. The front desk staff were all very nice, always smiling, but completely helpless. Breakfast was okay, not great, not terrible, but definitely not worth the price. For fruit, they only had watermelon, cantaloupe, and dragon fruit – no other tropical fruits, not even a banana or pineapple. You had to make your own noodles, which… I understand prices are higher during peak season, but this experience was really bad. I originally booked based on the IHG brand reputation, but now I feel it's a huge letdown. My advice to everyone is to check the real-life guest photos, haha.

I recently stayed at the Holiday Inn Karon Beach in Phuket, and overall, my experience was quite average. The hotel’s pools are definitely a highlight — spacious, clean, and very inviting, perfect for relaxing after a day of sightseeing or beach activities. The facilities themselves are decent; the rooms were comfortable enough and the common areas well maintained, though nothing particularly stood out as exceptional or luxurious. However, the location left something to be desired. While it’s close to the beach and some local shops, getting around was a bit inconvenient. One challenge was crossing the main road to access the beach and the nearby areas—there are limited pedestrian crossings and traffic can be quite heavy and fast, which made it uncomfortable and sometimes unsafe to get across.