Reviews of The Yama Hotel Phuket

Great views. Nice room. Comfy bed. Good food. Very nice staff. Great pool. Decent gym. 2 happy hours. This basic room didn’t have a proper balcony and just a ledge so that was weird. I extended and got the sea view. That one is much better. Breakfast is ok. Cleaning could be more detailed. Not very close to the beach, but there is a free shuttle. For the price I love it.

We`re coming back to Yama for the second time in a row. Last year we stayed here for 15 nights and this year for 13. For some people the location might be inconvenient because it`s located quite far from the nearest 7/11 and the most uncomfortable is climbing uphill every time to get to the hotel. But we generally don`t consider travelling in Thailand without motorbike, that`s why the location is not a problem but rather a profit, because it`s a very quiet place. We love breakfasts at Yama hotel, there`s everything you need and very important for me - good coffee. The staff is amazing. We were so surprised that we were recognized this year by some people from the hotel. It was a very nice encounter. I have to say that this year we have experienced some issues with the cleaning. Regularly we were absent in a room from 9 to 13 pm and after 4 pm. The cleaners started their work on the 5th floor right at lunch time, when the sun is the hardest in Thailand and most of people hide inside, so our rooms weren`t cleaned. Even when we pressed the button "please, clean the room" we came back in the evening and found the room in the same condition. Last year we lived on the 2nd floor and didn`t have such problems. Even though, we would like to rate Yama hotel highly and looking forward to coming back next time. Big thanks and hello to Spy and Thong ❤️❤️❤️ (or Tong, really sorry that I don`t know how to spell the name correctly, no offense).

great hotel to relax and vacation.... variety breakfast....

We took the pool room, which was awesome as it's jist outside our balcony. We were located at L1 right beside the restaurant for breakfast and play room. Hotel is quiet and tranquil with mountain view. Very relaxing and nice. Don't expect too much from breakfast. Very average with small variety of Thai food with some bakery options. Staffs were very friendly but many can't communicate well in English. Room was clean and spacious. Hotel venue is kind of situated on the hill so it will only be convenient for people who drives. I would definitely return to this hotel again.

I’m definitely will never come back again. I rented motorcycle from hotel cause i think it will be safer even the price is higher than outside. The hotel pass it to an old woman who selling groceries beside hotel. For the first motorbike- i took a video of it before i take it and then i realised it’s quite big for me so i changed to another smaller- she passed me the one she is using- and she saw this time i didn’t take video of it. And that’s how funny things happened. After 2 days when i returned, she pretended to say there are 2 scratches on the motorbike which is super bulshit and start saying we didn’t do it but maybe when we park it outside other people did it- then started saying she doesn’t understand English bla bla. I was so mad and i contact receptionist- he checked and told her it’s not a scratch- she understood him fully she only can not understand us 🤣. Then after he left she told us we have to pay her 250bath which is the same amount as 1 day rental for fuel. I used 2 out of 6 fuels lines show on the motorbike but whenever i off the motorbike and turn on again it show 4 out of 6. So incredible. I decided to go out and find gas station at 11pm but i will never give her that 250. In the end i paid 50 bath for the fuels and finally get back my deposit. If the hotel is professional- they will never let her do all these dirty to us. Also the shuttle bus service is very rare. And it’s hard to book. They fit in to the max it becomes very unsafe so we have to spend a lot for transportation. I will definitely never come back again

Lovely hotel with a beautifully designed room. Enjoying the sunset on the balcony it’s a very relaxing experience. The Turkeyish Receptionist is super helpful and kind. This is the best hotel experience for us in Thailand so far.

Thank you Yama Hotel !I Really enjoyed my stay in the hotel. Great service, very helpful stuff .The bed was so amazing that I didn’t want to get up go out 😅Pillows and mattress are fire! Beach is close, Bug Buddha you can see it from the hotel. Nice view on the sunset from the hotel .

Stayed here a number of times, very decent hotel for what you pay. Much cleaner than other hotels in and around Kata. Only problem is the location, transportation is necessary if you want to spend time out of the hotel. Pool is really good.

Excellent staff and hotel stay was very enjoyable. Will definitely book again.

Very spacious and clean rooms with great pool. Some staff had limited english, thus communucation was a bit frustrating, but overall it was a good stay. Location is in the quieter area, not walking distance to foods & shops etc. They have free shuttle to and from the kata beach few times a day which is helpful, but the latest schedule is around 6pm so if you are going out for dinner, you need to arrange own transport to return back to hotel.

A very clean and beautiful hotel, I enjoyed my stay and vacation here, because of the hotel’s service and amenities. Yet, the staff very friendly, helpful and nice, very good service. They still have motorbike rental service in the hotel, make my transportation planning more convenient. Really should stay at this hotel when you visit phuket, I will definitely stay here during my next visit. Thanks for the awesome service ♥️

Negative We get maybe only room without balcony and with totally dark and unpleasant bathroom (saw window from bathroom to the main room at other photos) The soap dispenser in bath was broken. Service time to time "forgot" to change towels, add tea/coffee/sugar Location: to get to market/beach/exchange you need to cross 4-line road without semaphore or crosswalk Positive Blackout curtain Good-working air conditioning Tasty and various breakfast Free shuttle to the beach

We had a great stay at this hotel! The staff were incredibly friendly and helpful, always going out of their way to assist with anything we needed. The hotel itself was quite nice, with a lovely pool area perfect for relaxing and a small but functional gym for a quick workout. The location is convenient, with several restaurants within walking distance. However, getting around is definitely easier with a scooter or taxi. Our room was comfortable and offered excellent value for the price. Overall, a solid choice for a comfortable and affordable stay with great service!

We decided to stay longer because the location is not far from Kata beach and very convenient but the only thing a bit difficult to Cross the road