Rat U-thit Soi 2 200 Pee Road, Kathu, Phuket Province, 83150, ThailandView Hotel Details
Select your travel dates to check room availability
We Price Match
1 night
Mövenpick Myth Hotel Patong Phuket Guest Reviews
4.3/5
Very Good
224 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.2
Filter by:
Sort by:
All reviews(224)
Positive reviews(204)
Reviews with photos/video(100)
Great swimming pool(45)
Tasty food(14)
Loved the view(12)
Convenient for shopping(11)
Well designed(9)
Perfect for business trips(8)
Close to beach(6)
Clean pool(3)
Negative reviews(20)
Guest User
DELUXE ROOM, 1 King Size Bed, Pool view
Checked in Sep 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 10, 2025
Great stay at this wonderful luxury hotel. The stuff is very helpful and polite and always willing to help and support. I asked for a high floor hotel in order to have less noise from the pool and better inside view. The hotel is about 15-20 mins walking from the center of Pattong Beach, in a less noisy and busy area. Two 7-11 stores are near and also good quality places to eat and have a drink or do your laundry. The bed mattress is superb, and so are the pillows and the sheets. The bathroom is large enough and clean with everything you will need. Balcony is not that big but very useful if you are a smoker. Breakfast has a good variety of food, and stuff is always near if you need something. At 3 pm every day, there is a free chocolate bar, and there is also happy hour at the bar of the pool. The pool is clean, and sunbeds are located under some palm trees, giving you extra shadow. I would definitely stay there again. If you guys like the location and feel good about the price, you will enjoy your stay there. It's a vfm choice
Response from Property: Thank you so much for your thoughtful review! We're thrilled to hear that you had a wonderful stay and enjoyed the comfort of our facilities. It's great that the staff was able to assist you with your room request and that you appreciated the peaceful location away from Patong Beach. We're also glad you liked the mattress, pillows, and bathroom amenities, as well as the little touches like the chocolate bar and happy hour. We look forward to welcoming you back in the future. Thanks for choosing us for your stay!Best Regards,Pimpisa Vrtar.Guest Experience Manager.
Mukesh
Deluxe Room, 2 Single Beds, Pool View
Checked in Nov 2024
Family
1 Reviews
2.0/5
Posted on Jan 7, 2025
Disappointing Experience - Would Not Return
We stayed at this hotel for 7 nights and 8 days, and unfortunately, our experience was far from satisfactory.
On the first day, we discovered a cockroach in the bathroom, which we immediately reported to the reception. However, to our surprise, no one came to address the issue or even follow up. This lack of concern was very disappointing.
Additionally, during our stay, we ran out of shower gel and had to repeatedly ask for replacements. Despite this being something that should have been noticed by the housekeeping staff, we had to request shower gel 2-3 times before it was provided.
The breakfast served daily was basic and monotonous, with no variety or anything particularly special to look forward to. The same limited options were available every morning, which made the experience less enjoyable.
Another issue was the communication with the ground staff. They seemed to struggle with basic English, which made even simple requests challenging to address.
Overall, we were very disappointed with our stay. For these reasons, we will not be returning to this hotel in the future.
Response from Property: Dear Mukesh.Thank you for sharing your feedback about your recent stay. We are sincerely sorry for the inconveniences you experienced and appreciate the opportunity to address your concerns.Regarding the incident with the cockroach, we deeply regret the discomfort this caused. Please note that we conduct regular pest control treatments to maintain a clean and safe environment. Occasionally, as a result of these treatments, pests may appear, and we apologize for not addressing the issue promptly when reported.We also apologize for the delays in providing shower gel and for the lack of variety in our breakfast offerings. These matters are being addressed to improve our housekeeping processes and enhance our dining experience. Additionally, we are working to improve communication skills among our team to better serve our guests.Your feedback is invaluable, and we are committed to making improvements to ensure a better experience for all our guests. Should you wish to discuss this further, please don’t hesitate to contact usThank you for bringing these matters to our attention.Best Regards, Pimpisa Vrtar.Guest Experience Manager.
Ilija Stojanovic
DELUXE ROOM, 1 King Size Bed, Pool view
Checked in Nov 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Dec 23, 2024
The hotel is like a palace, great experience. The room, the balcony, the pool, location, all perfect.
Also the bar in the lobby has awesome coffe specials. I recommend Vietnamese egg coffe.
If I must complain about something, it would be the size of the hotel. For the lobby door to room door it took me 7,8 minutes of walking. But ok, it was a nice workout hahah.
Ching
DELUXE ROOM, 1 King Size Bed, Pool view
Checked in Apr 2024
Travel with friends
1 Reviews
1.7/5
Posted on May 21, 2024
Very disappointed experience, totally not graded as luxury hotel. I booked for 4 days 3 night.
First of all, nobody helped you for the luggage, you will be expected to your luggage to climb all the stairs.
Once we entered the room and check the water, we found all water are yellowish, rusty kind of colour. We called for help, after waited for 20 minutes still had nobody come for checking. So I walked down to the front desk and request for another room. After awhile, they arrange a new room, however that room has no towel at all, we have to call again and ask for a full set of towel. The second day, there's still missing towel, only one. Very annoying and disappointing.
If you're a smoker, you would love this hotel, because once you walked at the balcony, you will smell cigarette smell everywhere, people smoke at the pool side as well.
Last but not least, we wrote an email to complaint about all the unpleasant experience, and poor amenities, the Front Office Manager Thanapon Srisuk offered us a compensation, guess what that is, a late checkout from 3pm to 4pm. OMG, what a sincere offer, this is ridiculous because, my flight is at 2:30pm, what would I need that late checkout, this Front Desk Manager didn't even ask what was my flight. Well I will never visit this hotel and not to mention the GM of this hotel was used to be at Michelin restaurant and what a poor management. NEVER NEVER visit this group again.
Bonus: we accidentally met other guest from this hotel, they also had other issue, broken fridge etc.
DO NOT ATTRACTED BY THE IMAGE. You can still walk at the lobby take few pictures without living there.
Guest User
SUITE FAMILY, 2 Bedrooms, 1 King Size Bed and 2 Single beds, Pool View
Checked in Oct 2024
Family
2 Reviews
4.5/5
Great
Posted on Nov 3, 2024
Pros for a family with three children:
Family suite with one king and two queen beds.
Very comfortable bed, after Noka Phuket, the surin, the most comfortable bed.
Air conditioning working properly, could sleep without turning it on and off to avoid getting sick. Before that everyone was sweating all night because the air conditioner was blowing on the bed when it was off.
Breakfasts: not bad, but juices are bagged.
From 15-16 chocolate hour, but I do not understand why tea dilmah from a bag, you could have brewed tea.
Pool did not swim, as we stopped in this hotel because of the store seven eleven.
Hair spa - went with my daughter - very pleasant procedure.
Cons:
In room 4401 in the second bedroom curtains were full of dust, if you are allergic to dust - you will be choking and coughing all night.
The floor was dirty - I always go barefoot, my feet were dirty.
The finishes of the room doors and cabinets were as if assembled in Ikea, all very cheap.
Noise insulation is very poor.
Minibar was empty - no deposit upon check-
Response from Property: Thank you very much for sharing your detailed feedback! We’re glad that your family enjoyed the comfort of our family suite, especially the bed quality and well-functioning air conditioning. It’s wonderful to know that you had a relaxing experience with the hair spa and that certain aspects, like our Chocolate Hour, were enjoyable.We appreciate your comments about areas for improvement, including the condition of the curtains, floors, and the minibar. Your feedback on the breakfast and tea quality is also very helpful as we continually look for ways to enhance our offerings. We apologize for any inconveniences caused by dust and noise, and please know that we’re committed to addressing these issues to ensure our guests have a comfortable experience. Thank you for choosing our hotel for your family stay, and we hope to have the chance to welcome you back and provide an even better experience.Best Regards,Pimpisa VrtarGuest Experience Manager.
Vlcalais88
SUITE FAMILY, 2 Bedrooms, 1 King Size Bed and 2 Single beds, Pool View
Checked in Aug 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
Amazing hotel. Great staff, very clean, housekeeping is great, location is so good, 7/11 at the entrance and with pharmacy and money exchange. Perfect stay
Response from Property: Thank you for your fantastic review! We’re thrilled to hear that you had an amazing stay and that our staff, cleanliness, and convenient location contributed to your experience. It's wonderful to know that you found the amenities nearby, like the 7/11, pharmacy, and money exchange, helpful during your visit.Your satisfaction is our priority, and we look forward to welcoming you back for another perfect stay!Warm regards,Pimpisa VrtarGuest Experience Manager
Ivan
DELUXE ROOM, 1 King Size Bed, Pool view
Checked in Apr 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on May 22, 2024
It was a very nice hotel and all the staff very accomodating.
Response from Property: Thank you for your positive feedback! We're delighted that you enjoyed your experience with us. If there's anything more we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back again soon! Best Regards, Pimpisa Vrtar. 'Guest Experience Manager.
ידידיה גולן
Deluxe Room, 2 Single Beds, Pool View
Checked in Aug 2024
Couples
13 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
A pampering hotel close to Beit Chabad. The most pampering hotel in the vicinity of Beit Chabad
Response from Property: Dear ידידיה גולן Thank you for your wonderful feedback! We’re thrilled to hear that you found our hotel to be the most pampering in the vicinity of Beit Chabad. We strive to provide our guests with a relaxing and enjoyable experience, and we’re glad you felt that during your stay. We look forward to welcoming you back soon!Best Regards,Pimpisa VrtarGuest Experience Manager
Pakawadee
DELUXE ROOM, 1 King Size Bed, Pool Access
Checked in Dec 2023
Couples
6 Reviews
4.2/5
Very Good
Posted on Jan 15, 2024
We stayed at Movenpick for 9 nights in the pool access room. The room was spacious and the bed was big and comfortable. It’s the shame that there was only one sun bed at the balcony so we couldn’t lay down and chillax by the pool at the same time. However, we got our own jacuzzi but it didn’t work for the last couple day before we leave. The pool was beautiful and good size. Housekeepers didn’t do their good job. The room wasn’t clean enough when we were there but it’s not a big deal. They were really helpful and polite when we needed help. One day when we was back from our day trip in the evening and found out the housekeeper forgot to close the door at our balcony. Luckily, no one got in our room from the pool. Air-conditioning worked really good when the weather was humid and hot outside. Breakfast was pricey and less choices. Taste was alright. We ate there once and didn’t like it at all. At night, the lobby and in front of our room were stinky. There was a poor management of the sewage. This should be improved immediately because this is a 5 star hotel not a hostel. Overall, we enjoyed our stay at Movenpick and will stay here again when we visit Phuket.
6/20
Response from Property: Dear Khun Pakawadee, Thank you for taking the time to share your detailed feedback on your recent 9-night stay at Movenpick. We truly appreciate your insights and are delighted to hear that there were aspects of your experience that you enjoyed.It's heartening to know that you enjoyed the beauty and size of our pool, and we are grateful for your kind words about the helpful and polite nature of our staff. However, we regret to hear about the lapses in housekeeping standards. Rest assured, we will address this matter promptly to ensure such issues are rectified.We are sincerely sorry for the issues you encountered with the lobby and the stinky areas in front of your room. Your comments on the sewage management have been taken seriously, and we are committed to immediate improvements in this regard.Your overall enjoyment of your stay is important to us, and we are grateful for your willingness to stay with us again on your next visit to Phuket. We will be sure to address the highlighted areas of improvement to make your future experiences even more pleasant.Thank you once again for sharing your thoughts, and we look forward to welcoming you back to Mövenpick Myth Hotel Patong Phuket.Best regards,Pimpisa Vrtar.Guest Experience Manager. Mövenpick Myth Hotel Patong Phuket
Freya
DELUXE ROOM, 1 King Size Bed, Pool Access
Checked in May 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2024
Great facilities and friendly staff
Response from Property: Thank you for taking the time to share your feedback with us!We're thrilled to hear that you enjoyed our great facilities and found our staff to be friendly. Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations.We look forward to welcoming you back for another fantastic stay!Warm regards,Pimpisa VrtarGuest Experience Manager
Dilshad
Deluxe Room, 2 Single Beds, Pool View
Checked in Jul 2024
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Sep 1, 2024
They didn’t took urgency in checking in us. Kept us waiting for long. Otherwise hotel is very premium and clean.
Response from Property: Dear Dilshad,Thank you for sharing your feedback. I apologize for the delay you experienced during check-in, I understand how important a smooth and prompt check-in is. I'm glad to hear that you found the hotel to be premium and clean. Your comments are valuable, and I will pass them along to the team to help improve our service in the future. We hope to have the opportunity to provide you with a better experience next time.Sincerely, Thanapon SrisukFront Office Manager
shady 91
Deluxe Room, 2 Single Beds, Pool View
Checked in Sep 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Nov 3, 2024
Was too quite and good service suitable for couples and families
Response from Property: Dear ShadyThank you for taking the time to share your feedback! We’re delighted that you appreciated the peaceful ambiance and attentive service, as well as the suitability of our hotel for both couples and families. Our team is dedicated to providing a comfortable and relaxing experience that allows guests to unwind and enjoy quality time together. Whether you’re seeking a romantic getaway or a family-friendly retreat, we aim to create a memorable stay for everyone. We look forward to welcoming you back for another exceptional experience soon!Best Regards,Pimpisa VrtarGuest Experience Manager
Mohamed Sikander Vardalia
DELUXE ROOM, 1 King Size Bed, Pool view
Checked in Nov 2023
Couples
3 Reviews
5.0/5
Outstanding
Posted on Dec 29, 2023
This is by far the most beautiful hotel I have been to apart from the Padma ubud in Bali.
The staff are amazing, breakfast is legitimately enticing and delicious.
Rooms are great, softest bed I have ever slept on in any hotel. Around the world.
Fire 🔥🤌🏾
Response from Property: Dear Mohamed Sikander Vardalia,Thank you so much for sharing your wonderful experience at Movenpick Myth Hotel. We are thrilled to hear that you found our hotel to be one of the most beautiful, and we appreciate your kind words about our staff, enticing breakfast, and comfortable rooms. We strive to provide a memorable and luxurious stay for our guests, and we're delighted that we could contribute to your positive travel experience. We look forward to welcoming you back in the nearest future. Best regards,Tikhon StrekalovskiyRooms Division ManagerMovenpick Myth Hotel
MilaGz
DELUXE ROOM, 1 King Size Bed, Pool Access
Checked in Jan 2024
Solo travelers
2 Reviews
4.7/5
Amazing
Posted on Feb 29, 2024
I was traveling alone for my holiday. Choose Mövenpick and was not disappointed. Stuff is so polite and was trying to help with everything. Hotel has no territory but swimming pool is big enough and beautiful with a bar with drinks. Breakfast with many choices of food and drinks so good. Room and bed are so comfortable, towels are white and fresh changing every day. I will come back again.
Response from Property: Dear Guest,Thank you for choosing Movenpick Myth Hotel Patong for your holiday. It is great to hear that our polite staff were able to assist you with everything, making your stay comfortable and enjoyable. Additionally, we are elated that you enjoyed our swimming pool, Azure bar, our diverse breakfast options, and the comfort of your room and bed. We look forward to welcoming you back again. Thank you for taking the time to share your positive feedback.Best regards,Tikhon StrekalovskiyRooms Division ManagerMovenpick Myth Hotel Patong
Guest User
DELUXE ROOM, 1 King Size Bed, Pool Access
Checked in Nov 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Jan 8, 2025
Excellent hotel excellent service
Response from Property: Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that you enjoyed your stay and found both our hotel and service to be excellent.Your satisfaction is our top priority, and it’s incredibly rewarding to know we were able to meet your expectations. We truly appreciate your support and look forward to welcoming you back for another memorable stay.Best Regards, Pimpisa Vrtar.Guest Experience Manager.