Reviews of The Mooring Resort

Response from Property: Dear Guest,Thank you so much for your incredible review and for sharing such kind words! It truly means a lot coming from someone who runs a wellness space like Phuket All Yoga. We’re so happy that The Mooring Resort feels like your home away from home — that’s exactly the feeling we hope to create for all our guests. Our team and owners will be thrilled to know their efforts made your stay so special. We can’t wait to welcome you back for more peaceful days by the sea — whether it’s for paddle boarding, relaxing under the trees, or simply unwinding in your favorite spot on the beach.Warm regardsThe Mooring Resort Team

Response from Property: Dear Breaky Wang,Thank you so much for your wonderful and heartfelt review with great photos! 🌴😊We’re truly honored to be compared to the iconic honeymoon beach house from Twilight! It brings us so much joy to know that you felt relaxed, connected to nature, and completely at ease during your stay.We’re glad you enjoyed the direct pool and beach access from your room, the peaceful private beach, and the thoughtful details like our welcome herbal juice and amenities. Your kind words about our team—especially our lovely receptionist—mean the world to us. We’ll be sure to share your compliments with her!It’s also great to hear that you appreciated the clean and fresh environment, the purified water, and the small touches like the mosquito coils and terrace setup. We always strive to make our guests feel at home, and it sounds like we succeeded.We wish you had more time with us too, but we truly hope to welcome you back again soon for a longer, even more relaxing escape!Warmest regards,The Mooring Resort Team

Response from Property: Dear Baron1230,Thank you so much for your amazing review!We’re delighted to hear that you enjoyed the peaceful bay, the private beach, and that the view matched your expectations. It’s also wonderful to know our team made you feel welcome — your kind words mean a lot to us.We truly look forward to welcoming you back to The Mooring Resort for another relaxing stay! 😊Tropical regardsThe Mooring Resort Team

Response from Property: Dear Finefish,Thank you for your kind words and for taking the time to share your review. We're very glad to hear that you enjoyed your stay and appreciated the overall quality of the hotel and our team’s service.Regarding your comment about swimming, you’re absolutely right — during low tide, some rocks can become visible in the water, which may affect swimming in certain areas. However, during high tide, the sea is typically much more suitable for swimming. We always recommend guests check the tide schedule if they plan to swim or explore the beach.We truly appreciate your feedback and hope to welcome you back again soon for another relaxing stay by the sea!Warm regards,The Mooring Resort Team

Response from Property: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you had such an amazing experience at The Mooring Resort. Our team takes great pride in providing exceptional service and maintaining the beauty of our surroundings, and it’s incredibly rewarding to know that we succeeded in making your stay memorable.Your kind words about our location, beach, team and great score for surroundings, amenities, cleanliness and service mean the world to us. We strive to create a perfect getaway for our guests, and it sounds like we hit the mark during your visit.We look forward to welcoming you back for another 10/10 experience in the future!Warm regards,The Mooring Resort Team

Response from Property: Dear 1mdona,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the peaceful surroundings, clean beach, and relaxing atmosphere of our resort. Our team takes pride in providing courteous and helpful service, and it’s great to know we met your expectations.We’re delighted you found our location perfect for a tranquil getaway and appreciated the convenience of options like Grab or taxis for exploring Phuket Town whenever you wanted a change of scenery.We hope to welcome you back to The Mooring Resort for another serene stay in the future! 🌴✨Warm regardsThe Mooring Resort Team

Response from Property: Dear Karen,Thank you for sharing your experience with us. We're delighted to hear that you found our staff to be nice and helpful, and that you enjoyed the beautiful beach just outside our bungalows. Regarding your concerns about the water quality and drainage issues, we understand your frustration. There were indeed issues with the public water system during your stay, but rest assured, we are taking immediate steps to address this to ensure a more comfortable experience for our guests in the future. We appreciate your valuable feedback and hope to welcome you back for an improved stay in the future.Kind regardsThe Mooring Resort Team

Response from Property: Dear Sam,Thank you for taking the time to share your wonderful experience at The Mooring Resort! We loved to hear that you found the surroundings, amenities, cleanliness, and service all deserving of a perfect 5-star rating. It's heartening to know that you had a great time relaxing at the beachfront and received excellent service, particularly from our lady's team at the front desk.We appreciate your recommendation and are thrilled to welcome you back for a second visit. Your continued support means a lot to us, and we look forward to providing you with another fantastic experience during your stay. If there's anything specific you enjoyed or any suggestions you have for improvement, we'd love to hear more details. Thank you again for choosing The Mooring Resort, and we can't wait to have you back for another enjoyable stay!Kindest regardsThe Mooring Resort Team

Response from Property: Dear Guest,Thank you so much for your glowing review of The Mooring Resort! We're thrilled to hear that you found our resort to be the perfect getaway spot with its beautiful surroundings, top-notch amenities, cleanliness, and exceptional service. Our team works hard to ensure that every guest has a memorable experience, and it's rewarding to know that we hit the mark during your stay. We hope to welcome you back again soon for another unforgettable beachside retreat!Warm regardsThe Mooring Resort Team

Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're pleased to hear that you enjoyed the style and location of our property. Your satisfaction is our top priority, and we're glad that you found our service to be up to your expectations.We do understand the inconvenience caused by the heavy rain during your stay, and we sincerely apologize for any disruption it may have caused. Regarding your cancellation request, we want to clarify our policy. As you mentioned, the weather conditions were beyond anyone's control, and unfortunately, cancellations made during such circumstances fall under our standard cancellation policy. We truly appreciate your understanding in this matter.On a brighter note, we're delighted to have been able to assist you in recovering your belongings that were left behind. It's part of our commitment to go the extra mile in providing exceptional service. Sending your belongings as a parcel to your house was the least we could do to ensure your convenience and satisfaction.Once again, we appreciate your valuable feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. Your comfort and enjoyment are of utmost importance to us.Warm regards,The Mooring Resort Team

Response from Property: Dear ChuaYW,Thank you for taking the time to share your review! We're delighted to hear that you had an excellent experience at our establishment. Our team takes pride in providing a friendly and welcoming atmosphere for our guests, and it's wonderful to know that you found our staff to be accommodating. We also appreciate your positive comments on the serene surroundings, as well as our top-notch amenities and cleanliness. Your feedback motivates us to maintain the high level of service and quality that you enjoyed. We look forward to welcoming you back in the future for another memorable stay.Best regardsThe Mooring Resort Team

Response from Property: Dear Ayman,Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had a very good experience with us. It's always gratifying to know that our efforts are appreciated by our valued customers like you.We’d be happy to welcome you again at The Mooring Resort next time you'll visit Phuket. Do refer us to your friends and family for their next destination.Kind regardsThe Mooring Resort Team

Response from Property: Dear Renekaterina,Thank you so much for your wonderful review and the perfect scores across all categories! We’re delighted to hear that you enjoyed our beautifully maintained grounds, the cleanliness, and the friendliness of our team. It means a lot to us to know that your stay was memorable and that you’re already missing the resort.We truly appreciate your kind words and hope to welcome you back to The Mooring Resort very soon.Warm regards,The Mooring Resort Team

Response from Property: Dear Miwly,Thank you so much for your wonderful review and perfect scores! We're delighted to hear that you enjoyed the peaceful atmosphere and relaxing seaside experience at The Mooring Resort. It’s exactly the kind of serene setting we aim to provide for guests who appreciate tranquility and privacy. We hope to welcome you back soon for another quiet and refreshing getaway by the sea. 🌊🌴Kind regardsThe Mooring Resort Team