Amora Beach Resort Phuket

When I checked in, I specifically requested not to have a room at the end of the hallway, and the foreign staff member who assisted me confirmed it wouldn't be an end room, but rather one in the middle. Turns out, room 825 was indeed an end room. When I went back to the front desk to complain, they even asked me for the reason why I didn't want an end room... I was really speechless... Plus, the location is quite isolated.

The overall experience and service were excellent, and the environment was fantastic. The beach is right outside the hotel.

This hotel is located right by Bangtao Beach. Across the street, there's a Tops supermarket for all your basic shopping needs, plus plenty of restaurants, massage parlors, and a night market, all at reasonable prices. Each building in the hotel is a three-story structure with no elevator, only stairs. The rooms seem to have been renovated; they're a good size and kept very clean, with no broken facilities. There are a limited number of power outlets. The bathroom had no strange odors, but the showerhead is fixed, and the tap water quality isn't great – it sometimes runs yellow. Rooms come with an electric kettle and a small fridge that can even make ice, which is handy. The breakfast selection is quite varied, with different dishes offered daily, and the food tastes good. There are multiple swimming pools, including a kids' pool with slides and other facilities. The indoor kids' play area is small and has age restrictions. It’s just a few minutes' walk to the beach, where the hotel offers free sun loungers and sofas, though they tend to be occupied mostly by Caucasians. The beach is great for swimming, with fine sand and clear water. You'll find many restaurants and massage shops along the beach, but they are a bit pricier than those outside the resort. Overall, it's a good place for a pure resort-style vacation.

The hotel is beautiful, with stunning views at every turn in the public areas – perfect for photos. The two pools and the beach with sun loungers also offer gorgeous scenery, and you can watch the sunset from the beach. However, the hotel's service team is poorly trained. We first encountered yellow water coming from the tap in our room. We reported it to the front desk the next day, and it was fixed that evening, but on the third day, the problem reappeared even worse. Housekeeping often started very late in the afternoon, which is quite unusual. One day, we had to call the front desk twice to get our room cleaned. Another day, we asked them to come later because we had just returned from swimming and needed to shower, but our room wasn't cleaned at all that day. We also experienced a power outage on our entire floor one day; luckily, it was resolved by the time we returned from dinner. When we checked out, they surprisingly claimed they couldn't find an umbrella. We were there for four days without a single drop of rain, so why would we take their umbrella? The Friday buffet was terrible; the mantis shrimp meat was mushy. The only edible items were the boiled shrimp and mussels, and the dipping sauce was good. Overall, the value for money is extremely low.

The hotel room was just okay; I personally found the lighting a bit too dim. However, the service and cleanliness were excellent. My favorite part was definitely the hotel's beach area. Even though it's a public beach, the section connected to the hotel was very clean, showing that the hotel really puts effort into maintaining it.