Nikstepanov
January 6, 2025
⭐️ Pros: Stylish rooms with new furniture, daily cleaning, delicious varied breakfast (Asian, Indian cuisine, eggs, fruits, pastries), hot water every day, you can take large beach towels at the reception every day, the beach is just 2 minutes walk away. The room has a desk, iron and ironing board. Another huge plus is that when you leave the room, the air conditioner automatically turns on and works - so the room is not humid, like in other hotels in Phuket ❌ Cons: the hotel has just opened after renovation, and, apparently, not all the rooms are inhabited. A broken drain in the shower led to a small flood (see photo), the problem was solved for several hours, moved to another room after a long wait. Compensation was not provided. The phone in the room did not work. Laundry services are not provided (although stated). The rooms do not have basic accessories: dental and shaving kit, soap. Some mirrors are dirty (see photo). Complaints are accepted, but solutions to problems are delayed, which spoils the impression of the holiday. 👉Conclusion: the hotel definitely has potential, but the administration needs to improve processes. I hope that after the renovation is completed, it will be much better.
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