Courtyard by Marriott Phuket, Patong Beach Resort Reviews
Courtyard by Marriott Phuket, Patong Beach Resort
44 Thawewong Rd, Pa Tong, Kathu District, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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Courtyard by Marriott Phuket, Patong Beach Resort Guest Reviews
4.4/5
Very Good
331 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(331)
Positive reviews(304)
Reviews with photos/video(146)
Loved the beach(53)
Close to beach(46)
Average sound insulation(28)
Perfect for kids(20)
Convenient for shopping(20)
Children's pool available(19)
Many dining options(14)
Great swimming pool(12)
Negative reviews(27)
Burhanuddin
Guest Room 1 King
Checked in Sep 2024
Travel with friends
56 Reviews
5.0/5
Outstanding
Posted on Sep 24, 2024
I like so much this hotel. Everyhing are perfect. The room is newly refurbished and very clean. The location is near Patong Beach and just beside Hard Rock Cafe. There are 4 swimming pools and it is huge. The only thing I dislike is there is no rain shower in the bathroom.
6/10
Response from Property: Dear Valued Guest,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered and area to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anton GribchukFront Office Manager
melvan menon
Superior Guest Room 1 King Pool Access
Checked in Sep 2024
Family
34 Reviews
5.0/5
Outstanding
Posted on Sep 25, 2024
Great location close by to everything,beach is just within few steps from the hotel. Room was nice we took the pool excess block 7 which was the best I think pool was awesome kids slides was amazing.Breakfast was nice many selection too choose from.the only down side for me was the restaurant ala cart not great nothing special at all
Response from Property: Dear Melvan Menon,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered and area to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anton GribchukFront Office Manager
SohBelinda
Premier Guest Room 1 King
Checked in Aug 2024
Family
4 Reviews
4.7/5
Amazing
Posted on Sep 4, 2024
Front desk staff were very friendly and approachable. Able to understand and respond swiftly. The check in lady was very sweet and accomodative while the check out guy was knowledgeable. My kids loved the water slides the most. Going to the pool was their daily activity. Breakfast was quite standard and I love their eggs. Only downside is there is no separate shower area in the toilet. Shower is combined with bathtub. Hence, we had to climb into the bath tub and stand in it to shower which I find the risk of slipping is quite high if one is not careful. Other than this, I simply love our stay there!
Response from Property: Dear Valued Guest, Thank you for your lovely feedback! We’re so happy you and your kids enjoyed your stay at Courtyard by Marriott Phuket, Patong Beach Resort. We appreciate your input on the shower and will look into it. We hope to welcome you back for another great stay soon!Best regards, Courtyard by Marriott Phuket, Patong Beach Resort Team
Woodychuma
Premier Guest Room 1 King
Checked in Aug 2024
Family
12 Reviews
4.7/5
Amazing
Posted on Aug 3, 2024
Hotel is great, location is convenient but it's too noisy, you can hear TV and ppl talking from next room. my son is happy with the pool facilities.
Response from Property: Dear Valued Guest,We apologize for the inconvenience you experienced during your stay. We appreciate you sharing with us as we continually improve our services and facilities at Courtyard by Marriott Phuket, Patong Beach Resort. We look forward to welcoming you again and regain your confidence in us.Best regards, Courtyard by Marriott Phuket, Patong Beach Resort Team
Nicocogod
Guest Room 1 King
Checked in Jul 2024
Family
6 Reviews
4.5/5
Great
Posted on Jul 12, 2024
The location is great, walking distance to Patong and many food options are right on the street. Staffs are very friendly and helpful compared to to Marriot hotel at the Merlin beach. Breakfast is great, we got nothing to complaint about.
Response from Property: Dear Nicocogod,Thank you for staying at Courtyard by Marriott Phuket, Patong Beach Resort. We're delighted you enjoyed the great location, friendly staff, and delicious breakfast. We're glad you found the proximity to Patong and the nearby food options convenient. We hope to welcome you back soon!Best regards, Courtyard by Marriott Phuket, Patong Beach Resort Team
Anonymous User
Guest Room 2 Twin
Checked in Aug 2024
Couples
54 Reviews
5.0/5
Outstanding
Posted on Aug 3, 2024
Clean and nice location. The breakfast is fine and valuable to stay there.
Response from Property: Dear Valued Guest, Thank you for choosing Courtyard by Marriott Phuket, Patong Beach Resort! We appreciate your stay with us and hope to welcome you back soon.Best regards, Courtyard by Marriott Phuket, Patong Beach Resort Team
Guest User
Premier Guest Room 1 King
Checked in Jun 2024
Family
30 Reviews
5.0/5
Outstanding
Posted on Jun 23, 2024
Very friendly and bice view hotel..easy excess to shop lot and patong beach.swimming pool very nice for kids
Response from Property: Dear Valued Guest,Thank you for your wonderful review! We're delighted you enjoyed the friendly service, beautiful views, and convenient access to shops and Patong Beach. It's great to hear your kids loved the swimming pool. We look forward to welcoming you back soon!Best regards,Courtyard by Marriott Phuket, Patong Beach Resort Team
Anonymous User
Guest Room 1 King
Checked in Jun 2024
Couples
2 Reviews
4.2/5
Very Good
Posted on Jul 7, 2024
The room was okay. Hotel is quite big there is direct access to Patong beach. There is pool near our building, there are 4 in total! My only gripe is not enough adapters in the hotel! Would be nice to have one each on both side of the bed andddd the shower area is kinda small for a Mariott hotel. Around 15 mins walk to Jungceylon , there is 7-11 opposite and few smaller shops nearby
Response from Property: Dear Valued Guest,Thank you for staying at Courtyard by Marriott Phuket, Patong Beach Resort. We appreciate your feedback on the room and the adapters. We're glad you enjoyed the pools and the direct access to Patong Beach. We hope to welcome you back soon.Best regards, Courtyard by Marriott Phuket, Patong Beach Resort Team
Ivan Chun Pong
Guest Room 1 King
Checked in May 2024
Family
3 Reviews
4.5/5
Great
Posted on May 8, 2024
Our hotel room and most public areas / facilities are newly renovated. Room renovation is on-going (disturbance is minimal to none) which I think is the reason the pools are not as crowded as I expected (hotel not at full capacity).
We are a family of 4, our 2 kids really enjoyed the pools and water slides. The beach is just across the street from the back entrance of the hotel. Lots of food options around the hotel, from local restaurants to international franchise brands. Big shopping malls are just 10 minutes walk away.
Response from Property: Dear Valued Guest,Thank you for your detailed feedback! We're delighted your family enjoyed our newly renovated rooms and facilities, especially the pools and water slides. Our convenient location near the beach and various dining options made your stay memorable. We look forward to welcoming you back to Courtyard by Marriott Phuket, Patong Beach Resort for another enjoyable experience!Best regards,Courtyard by Marriott Phuket, Patong Beach Resort Team
Casual traveller
Guest Room 1 King
Checked in May 2024
Solo travelers
37 Reviews
4.5/5
Great
Posted on May 6, 2024
Fantastics front desk staff and overall a very good experience with this resort. Breakfast is super and there is a back passage way that lead straight to the sea side beach. Resort is just next to Hard Rock Cafe for those who loves HRC, fyi. Its very walkable distance within Patong beach area, and easy to find what you need, such as restaurants, cafes, pub and yes the massage. For those who are keen to take the local Smart Bus from Patong Beach to the Airport, it is only 100bht, however expect a slightly longer journey time required (subject to road traffic condition, i was lucky to reach the airport in 75mins). Fyi the bus operates by a timetable schedule (see from 1 of the picture enclosed, timing might change, so it make sense for you to re-confirm in advance.). Enjoy!
Response from Property: Dear Valued Guest,Thank you for your wonderful review and for choosing Courtyard by Marriott Phuket, Patong Beach Resort! We're delighted you enjoyed our friendly front desk staff, delicious breakfast, and convenient location near the beach and local amenities. We appreciate your feedback and hope to welcome you back soon for another fantastic stay!Best regards,Courtyard by Marriott Phuket, Patong Beach Resort Team
Wen
Standard Room
Checked in Feb 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on May 9, 2024
The staffs are friendly. Great location, easy access to Patong night life and Patong beach. A kid friendly hotel. We will be back. Thanks for the great hospitality.
Response from Property: Dear Valued Guest,Thank you for your kind words! We're delighted you enjoyed our friendly staff, excellent location near Patong nightlife and beach, and our kid-friendly amenities. We look forward to welcoming you back to Courtyard by Marriott Phuket, Patong Beach Resort for another great stay!Best regards, Courtyard by Marriott Phuket, Patong Beach Resort Team
Guest User
Guest Room 1 King
Checked in Jun 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Jun 18, 2024
One of the best hotels number of pools the night music the breakfast the price everything is good. The zone 7 with pool access was best choice totally recommended and will visit again.
Response from Property: Dear Valued Guest,Thank you for your fantastic review! We're thrilled you enjoyed our pools, night music, breakfast, and value. We're glad Zone 7 with pool access was a great choice. We look forward to welcoming you back again soon!Best regards,Courtyard by Marriott Phuket, Patong Beach Resort Team
Dazheng
Superior Guest Room 1 King Pool Access
Checked in Jun 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jun 7, 2024
nice hotel, the pool bar is very impressive.
Got a small path which could head to the beach right away , pretty convenient
Nice service, waiter are always smiling.
Highly recommended in general
Response from Property: Dear Valued Guest,Dear Value Guest ,Thank you for your kind words! We're delighted you enjoyed our impressive pool bar and convenient beach access. Your compliments on our service mean a lot to us. We look forward to welcoming you back to Courtyard by Marriott Phuket, Patong Beach Resort soon!Best regards, Courtyard by Marriott Phuket, Patong Beach Resort Team
rupal
Guest Room 2 Twin
Checked in Apr 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on May 21, 2024
When we entered, the lobby, it looked very modest but staff was great! Check in took a while but we got an upgrade to a better room in the renovated section.
The room was great- spacious with a balcony, with all basic amenities. The bed was great and there were soft and medium pillows.
The whole property has many different accommodations but the renovated block is the one facing the main road.
Location worked or great for us as we could just walk out to the street where there were massage parlors, shopping restaurants etc.
The kids club was great too. They have different activities everyday for kids and adults. The staff there is absolutely wonderful!!
Breakfast has different stations - salad, breads & pastries, Indian etc but we felt it a bit lacking because we are vegetarian. There weren’t enough options.
All in all we had a great time here! I have to repeat the staff here is amazing well trained, courteous and always ready to help!!
Response from Property: Dear Valued Guest,Thank you for your detailed feedback! We're delighted you enjoyed our attentive staff and spacious, upgraded room with a balcony. Our kids' club and varied activities were a hit, and we appreciate your comments on our breakfast offerings. Your kind words motivate us to maintain our high standards of service. We look forward to welcoming you back to Courtyard by Marriott Phuket, Patong Beach Resort soon!Best regards, Courtyard by Marriott Phuket, Patong Beach Resort Team
Guest User
Premier Guest Room 1 King
Checked in Jul 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Jul 28, 2024
Everything is good. Pool facilities are suitable for kids.
Response from Property: Dear Valued Guest, Thank you for choosing Courtyard by Marriott Phuket, Patong Beach Resort! We appreciate your stay with us and hope to welcome you back soon.Best regards, Courtyard by Marriott Phuket, Patong Beach Resort Team