M443768****
March 29, 2024
The room was in line with the price, no problem. The problem was that we arrived at the hotel at one o'clock, and were told by a female receptionist that we had to check in at two o'clock. When we asked the reason, it was because the room was not ready yet, so we waited in the lobby to find out where to eat nearby. A white man arrived at the hotel around half past one, without making a reservation in advance, came in with a suitcase, paid at the front desk, checked in, took the room card and left, it took less than a minute. After seeing this, I was quite confused, and looked at the reservation form again, which indeed indicated check-in at twelve o'clock. I took the check-in time on the reservation form to the front desk again, and at this time another female receptionist smiled awkwardly and immediately pulled out a room card...
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