311 Patak Rd, Mueang Phuket, Phuket Province, 83100, ThailandView Hotel Details
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Thavorn Palm Beach Resort Phuket Guest Reviews
4/5
Very Good
404 Reviews
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Verified reviews
Location4.2
Amenities3.9
Service4.0
Cleanliness4.1
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All reviews(404)
Positive reviews(354)
Reviews with photos/video(189)
Has facilities for children(74)
Delicious breakfast(63)
Close to beach(60)
Loved the beach(59)
Convenient location(52)
Too noisy(34)
Perfect for kids(30)
Friendly front desk staff(17)
Negative reviews(50)
Nikita1988
Deluxe Terrace Garden Access
Checked in Aug 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Sep 3, 2024
Excellent location. The staff is very friendly. Room cleaning is of high quality. The rooms are spacious. A very good hotel just a step away from Karon beach. A good option for families with children (there is a mini zoo, water slides, swimming pools).
Guest User
Deluxe Terrace
Checked in Aug 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Aug 13, 2024
Good service, good location. Well maintained facilities and environment. The pool side bar food and drink is so affordable. My family love it so much! It's also so close to Karen beach.
Guest User
Lagoon Pool Access Deluxe Terrace
Checked in Aug 2024
Family
9 Reviews
3.7/5
Posted on Aug 13, 2024
Early about 2 weeks before started off the trip, I have left message to trip.com about addition extra bed arrangement and trip replied this is already sent on behalf. However ,when the day approached at check in counter , hotel said they never received any message .. staff is efficient , she quickly acknowledged housekeeping to arrange 👍🏼。 Welcome Drink is provided🙂 Pool access room is located far at the end of the building, not close to either restaurant or lobby. Room is not too spacious, the worse is the flow of water in shower is too weak and the hot water can not adjusted!
Daily buffet breakfast is arranged but everyday needed to queue up and always full of guests. The access pool is nice, a pool bar is served. There are 2 others pools in hotel which are also nice . Beach is right a cross the road.
During check out time at noon, check out and check in is a Mess , as both are at the same time, management should arrange check out in one counter and check in at the other counter, to be Not to delay the journeys of the guests.
Guest User
Family Fun Deluxe Terrace
Checked in Aug 2024
Family
3 Reviews
4.0/5
Very Good
Posted on Aug 9, 2024
the room is big enough for 3 kids family. The pools are good. Better for the slides to open earlier maybe at 10. Have to wait for the slide after breakfast. the straight slide make the back pain.
Henry Heah 连重达
Family Fun Deluxe Terrace
Checked in Sep 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Sep 23, 2024
Good hotel, well maintained, good breakfast, natural and tropical
Guest User
Deluxe Terrace
Checked in Jul 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jul 21, 2024
We had a brilliant time at The Thavorn Palm Beach. Had a great welcome and hotel upgraded us to a beautiful room, new section, overlooking Beach Bar Pool. Room was super clean, fab beds, lovely well appointed bathroom and balcony to sit out overlooking beach and pool.
Pools were great, location superb as we enjoyed walking into Karon at night. Hotel located away from noise of main centre. Breakfast had good choice and we LOVED the petting zoo!
Billy Brennan
Deluxe Terrace Pool View
Checked in Jul 2024
Family
6 Reviews
4.5/5
Great
Posted on Jul 18, 2024
Lovely Stay at the Thavorn Palm. 2 min walk away from Karon beach and 5 mins on Tuk Tuk/taxi to Kata town. Breakfast very nice with a wide range. Really good selection of pools as our almost 3 year old loved the animal feeding area (10-11am and 4-5pm times) she wanted to go twice a day. Playroom was useful on the Rainy days as the animals won’t be fed if the weather is bad.
Reinsch
Deluxe Terrace Garden Access
Checked in Apr 2024
Family
7 Reviews
4.5/5
Great
Posted on May 6, 2024
The resort is super nice. Colorful parks, nice pool area's. Breakfast has a lot of varieties. Nice dinner area and delicious food. Prices are good and not overpriced.
Faykwan
Family Fun Deluxe Terrace
Checked in Apr 2024
Family
8 Reviews
3.2/5
Posted on Jun 13, 2024
Tropical hotel, nice set up, glad that they have different room types to accommodate our family. 4 swimming pools to choose from and very close to the beach. Hoping for improvement for the breakfast buffet, definitely can do better! Like the zoo petting and bars at the pool!
Guest User
Family Fun Deluxe Terrace
Checked in Sep 2024
Family
2 Reviews
4.0/5
Very Good
Posted on Oct 4, 2024
This is a Caribbean resort style place, we were disappointed the watersides were not operational when we arrived, but the next day the kids got a couple of runs in - they were not super impressed. Super clean, nice buffet style breakfast, beach is across the main road. Too expensive for what it is (200$USD/nt), but safe and secure if that's what you're looking for.
Umar
Lagoon Pool View Deluxe Terrace
Checked in Aug 2024
Couples
1 Reviews
3.0/5
Posted on Aug 27, 2024
Resort property was spectacular.
However there service and hospitality is below average , also modt of staffs there have communication problems, I finf myself hard to communicate staffs. Welcome for guest is poor.
Paul Yin Chun
Lagoon Pool Access Deluxe Terrace
Checked in Jul 2024
Family
1 Reviews
4.2/5
Very Good
Posted on Jul 29, 2024
Not too happy about being charged money for friends visiting us at the hotel. Other than that, the hotel is good.
Anonymous User
Deluxe Terrace
Checked in Jul 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Jul 23, 2024
When we arrived at the hotel Mr Adel helped us wonderful, he could speak russian, english, german even Turkish.. he had it all, what a wonderful service he gave us through all the information about how to move forvard to have a wonderful holiday, thank you very very much Mr ADEL, we will come specially back to this resort becouse of youre service..
Adam Y.
Family Connecting Deluxe Terrace
Checked in May 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Jun 4, 2024
Excellent location, far away from the hustle and bustle of Patong Beach. We were a stones throw away from Karon Beach and all the nicer beaches in Phuket.
Wei thian
Deluxe Terrace
Checked in May 2024
Family
1 Reviews
3.7/5
Posted on May 31, 2024
Location wasn’t fantastic and service wasn’t that friendly when it comes to children (eg filling up water bottle). Overall still ok