Novotel Hotels in Phuket

Reasonable price with full service hotel. Location is good, very quite area. Beach is beautiful at the end of Kamala Beach. Breakfast is exceptional. The staff are well trained. Staff name Poom gave me free upgrade to Ocean view room regarding on my birthday. I received birthday decoration and birthday fruits too. And, the also give welcoming drink! Love it! The sunset view at Roof Top Bar is amazing! Love this hotel so much! Thank you Novotel for the hospitality.

Reserved the Deluxe Seaview Room for 5D4N with my husband. From check in till check out, the service was exceptional. The receptionist (Mon) was fluent in english and escorted us to our room on the 5th floor. Unlike other hotels around, there’s an elevator in this hotel so you don’t have to worry about climbing the stairs. The bellboy also helped carry our luggage into the room and load our luggage into the car when we check out. Lobby: Cozy, with many sofas, pool table & foosball table. Room: Spacious room with partial sea view from the balcony. It also feels great to sleep on the cozy king bed after a full day tour. The TV only has cable channels, but we’re mostly outside so it wasn’t much of an issue. All the light switches & alarm clock is by the bedside which is very convenient. Smoking: They provide ashtray to smoke on the balcony. Bathroom: Spacious & clean, with bidet spray. Shower area & bathtub is separated. The water heater is easily adjustable and heats up very fast. Toiletries such as shampoo, shower gel & toothbrush is provided. Breakfast: Buffet style breakfast with Asian & Western cuisine. If you’re a muslim, do note that there are some pork dishes. You can avoid eating the porridge/bacon/meat. Surrounding: The hotel is situated on top of the hill away from the hustle & bustle. Hourly shuttle van to Kata Beach is provided for free. It’s possible to walk to the beach as it’s only 5 minutes away. However the slope is quite steep. There’s so much to explore while walking. Kata Walking Street & Karon Plaza/Beach is within walkable distance from the hotel. There’s also restaurants, ATM, minimarts, clothing stores & bars nearby. Central Phuket & Jungceylon is around 20-30 minutes by car. It takes about 1-2 hours to get here from Phuket International Airport depending on the traffic. Activities: VR games, yoga, cooking class & underwater scooter rental are available at additional cost. Staff: Very polite, friendly and fluent in English. Always greeted us with a smile. The restaurant staffs are very service oriented & housekeeping did a fantastic job in making up our room everyday. Cons: Insects on the balcony, especially lizards at night. Just close the balcony door & it won’t enter the room. Overall we enjoyed our stay and highly recommend this hotel.

Stayed here for 2 nights, the check in process is very fast and my room was ready just right in time. Maimoon is the best! She helped me all the way! The room itself have enough space and the view at night is very stunning. The rooftop bar is soooo cozy. The breakfast is superb all food are warm. I had a problem on my last night the electricity suddenly shut down, as I informed reception since it’s very late night I expect to have some delay however I didn’t wait that long engineer arrived and told me that cannot be fixed after 5 mins HK and even FO staff helped me to change the room. I wasn’t able to get their names since it’s late night. Overall I had the best experience and will surely comeback!

We had a wonderful time in Phuket. We took family suite. Rooms were very spacious. We had a great ocean view from our big balcony where we spend time chit chatting. Bed was very comfortable. Each room had thermostat so everyone was happy. We only had one small issue with controlling the shower hot and cold water. It is not the same as USA but we managed. Kath helped us with the room and explained us all the amenities the resort has to offer. She got us the best view room few steps from the reception. I will highly recommend this resort. Thank you Kath for taking care of us.

A great place to stay. Once you get your bearings, you can walk to anywhere really. Fantastic pool area. Plenty of space to swim and get a day bed. We never missed out. Plenty for everyone. Good drinks at the swim bar. Thanks to Som, a bar staff who was very friendly and engaging. Helpful. Special promotional deals plus happy hour. Very good breakfasts. You have a large choice that changes daily. Special mention to Josef the chef, and Si the egg cook. Pool food service and room service really good value. No guilt there Spa provided incredible massage packages, very, very reasonable. Rooms good. Clean. The hotel is about 15 years old. But holds itself well. Good restaurants around. Of course all of the Thai staff are wonderful, friendly and obliging! Shame how some tourists treat them so arrogantly and disrespectfully. We really enjoyed our stay there. Would recommend. It's considered to be central Patong Beach.