No. 8 Qilin Avenue, Pingtan Comprehensive Pilot Zone, Pingtan, Fujian, ChinaSee Hotel Details
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1 night
Guest Reviews
9.2/10
Very Good
4102 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.2
Service9.2
Cleanliness9.4
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All reviews(4102)
Positive reviews(3974)
Reviews with photos/video(1521)
Friendly front desk staff(676)
Delicious breakfast(545)
Close to train station(315)
Offers pick-up/drop-offs(114)
Great swimming pool(78)
Delicious buffet(45)
Limited dining options(27)
Has facilities for children(21)
Negative reviews(127)
Guest User
Deluxe Twin Room
Stay Date Jul 2024
Family
2 Reviews
10.0/10
Outstanding
Posted on Aug 21, 2024
设施:ok
卫生:ok
环境:ok
服务:ok
Response from Property: 尊敬的賓客您好,感謝您於百忙之中與我們分享您的入住體驗。非常開心得到您對我們的讚許,也非常開心您在我們酒店度過了一個美好假期。酒店所有員工都會竭盡所能為所有賓客提供最貼心最周到的服務。再次感謝您選擇入住我們酒店,我們衷心期待您的再次到來!
Guest User
Deluxe Queen Room
Stay Date Nov 2024
Family
2 Reviews
10.0/10
Outstanding
Posted on Dec 9, 2024
good very good
Response from Property: Dear guests, hello! Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that our hotel is Continuous efforts to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Tango 2023
Superior Suite
Stay Date Aug 2023
Solo travelers
10 Reviews
6.0/10
Posted on Sep 22, 2023
Polite and helpful hotel front office and housekeeping staff.
Response from Property: 尊敬的賓客: 您好!感謝您的好評,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好!作為平潭首家國際五星級品牌,酒店坐落於平潭高鐵站旁,是嵐島內嶄新的地標,居高臨下而聽風看美麗的田園風光。“信賴我”,温德姆將始終竭力提供温情服務,期待您的下一次入住!
Guest User
Superior Suite
Stay Date Apr 2025
Couples
51 Reviews
10.0/10
Outstanding
Posted on May 16, 2025
The hotel environment is first-class, the service staff is warm and friendly, especially the Wyndham front desk butler Xiao Weng is very enthusiastic. He called before arriving at the hotel and added WeChat to introduce the attractions and hotel situation. He answered all our questions and met our needs in all aspects. The hotel is well-equipped and in good condition. It is very convenient to take a taxi from the hotel to various attractions. The farthest one is only half an hour. The hotel breakfast is rich in variety and good quality. The Chinese restaurant dishes are of high quality. I will come back to taste more in the future.
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6/15
Summer_188
Deluxe Queen Room
Stay Date Apr 2025
Travel with friends
12 Reviews
10.0/10
Outstanding
Posted on May 16, 2025
The hotel is very close to various attractions by taxi. It is also very close to the high-speed rail station. The neighborhood is also very quiet.
The breakfast is very rich, with ice cubes and ice water, which is a surprise. Takeaways will be delivered, and there are also many delicious things.
The room is very clean and tidy, with large space and reasonable layout.
Special praise for the hotel butler Huang Zhihua, who contacted us in advance to ask about our needs, answered all questions, and shared a lot of strategies. The hotel front desk Xiao Han (Xinya?) is also very enthusiastic, like a spring breeze ~
Highly recommended, I will stay here next time I chase blue tears.
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6/11
Guest User
Deluxe Queen Room
Stay Date Apr 2025
Couples
7 Reviews
10.0/10
Outstanding
Posted on May 16, 2025
Very satisfied, the facade is very grand, the environment is very new, and the service is really good. They arranged a comprehensive guide for food and attractions for us, and directly helped me upgrade the room type, which made my stay very comfortable. I will come again next time
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Guest User
Deluxe Twin Room
Stay Date Apr 2025
Couples
1 Reviews
10.0/10
Outstanding
Posted on May 14, 2025
I was given a free room upgrade. Thank you very much. It may be the off-season. The hotel room is OK. The surrounding area is quite desolate. It is not very convenient to travel without a car. The gym facilities are OK.
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Guest User
Deluxe Queen Room
Stay Date Apr 2025
Family
8 Reviews
10.0/10
Outstanding
Posted on May 6, 2025
This trip to Pingtan started with the wonderful pick-up service from the Wyndham Hotel. Xiao Xu at the front desk arranged a driver to pick us up in advance. The hotel is very close to Pingtan Station. We rented a battery car from the hotel because it was more expensive than usual during the 51 holiday, 150 a day. May 5th was also a holiday, so we traveled off-peak. The overall experience was very good. We caught a full bucket of fish when we went fishing. Food recommendation: Fei Gong Fei Po Seafood Hot Pot, which is very cost-effective. Xiao Fei Po Ginger Duck is highly recommended. People who don't usually eat duck meat also think it's delicious. The hotel service is perfect, the food is perfect, and I went home happily.
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Response from Property: 感謝閣下選擇温德姆,並抽空給予細緻全面之高度讚譽,讓所有温德姆人備感欣慰與鼓舞!細心的您將入住過程中感受到的服務娓娓道來,讓我們備受鼓舞和激勵。有您的肯定和鼓勵,我們一定會保持熱愛、立足本職,為更多入住温德姆的賓客,創造難以忘懷的愉悦入住體驗。成為您在平潭的首選酒店,我們榮幸之至。熱情期待您的下一次温德姆之旅,温德姆,總以温情相待!
Guest User
Deluxe Queen Room
Stay Date Apr 2025
Family
1 Reviews
10.0/10
Outstanding
Posted on May 6, 2025
The best experience of this trip was the hotel👍👍👍👍
I would also like to thank Miss Amy. Seeing that we were with our children, she upgraded us to a parent-child suite for free and gave us breakfast for the children.
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Response from Property: 感謝閣下選擇温德姆,並抽空給予細緻全面之高度讚譽,讓所有温德姆人備感欣慰與鼓舞!細心的您將入住過程中感受到的服務娓娓道來,讓我們備受鼓舞和激勵。有您的肯定和鼓勵,我們一定會保持熱愛、立足本職,為更多入住温德姆的賓客,創造難以忘懷的愉悦入住體驗。成為您在平潭的首選酒店,我們榮幸之至。熱情期待您的下一次温德姆之旅,温德姆,總以温情相待!
Guest User
Family 2-bed Room
Stay Date Apr 2025
Travel with friends
5 Reviews
10.0/10
Outstanding
Posted on May 6, 2025
The room is clean and tidy, the service staff is friendly, especially the housekeeper Huang Zhihua, who contacted me one day in advance to send me the travel guide and food guide of Pingtan. The attitude of other staff is also very good, and there is always someone to help me carry things in the lobby. In addition, the breakfast is also quite rich. The hotel is located in the center of Pingtan, and the high-speed rail station is only 1 km away. Overall, it is good.
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Response from Property: Dear guest, hello! Thank you for your evaluation! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this trip. This is what we have been pursuing, and it will also become our motivation to continue working hard and making progress. Through your photography lens, we once again appreciate the different and free scenery of Pingtan~ It is very beautiful. Thank you very much for sharing your love and look forward to your next visit!
Guest User
Superior Suite
Stay Date Apr 2025
Family
5 Reviews
10.0/10
Outstanding
Posted on May 4, 2025
The hotel management was also very orderly during the May Day holiday. There was basically no queue for us to check in. Amy at the front desk was very efficient and professional. After checking in, she also briefly introduced the local tourist attractions and snacks. The suite just had an extra bathroom, which was quite suitable for family travel. The hotel is very close to the high-speed rail station, and the self-driving parking lot is free. It is also very convenient to park on the road. I will choose Wyndham D next time I come to Pingtan (^_^o)
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Response from Property: 與君初相識,猶如故人歸!感謝您選擇温德姆酒店並仔細分享您的愉悦入住體驗,您對酒店的服務給予高度讚賞,讓我們倍受感動與激勵。我們將繼續秉承“主動發現賓客需求,提供滿意加驚喜”之服務理念,讓温德姆成為下榻賓客的“家外之家”,不辜負每一程相遇。誠摯期待您的下一次温德姆之旅。祝您工作順利,滿心喜悦!
Guest User
Deluxe Twin Room
Stay Date Apr 2025
Family
8 Reviews
10.0/10
Outstanding
Posted on May 4, 2025
The best hotel in Pingtan, the rooms are very comfortable and sanitary, the breakfast is rich and varied. Although there are many guests on May Day, the hotel is well managed, the service staff is sufficient, and two restaurants are specially opened to disperse the flow of breakfast people, which greatly improves the experience. Xiaojuan, the front desk housekeeper, has been conscientious and responsible since the check-in, helping to plan the route and book dinner, making people feel at home.
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Response from Property: 與君初相識,猶如故人歸!感謝您選擇温德姆酒店並仔細分享您的愉悦入住體驗,您對酒店的服務給予高度讚賞,讓我們倍受感動與激勵。我們將繼續秉承“主動發現賓客需求,提供滿意加驚喜”之服務理念,讓温德姆成為下榻賓客的“家外之家”,不辜負每一程相遇。誠摯期待您的下一次温德姆之旅。祝您工作順利,滿心喜悦!
Guest User
Elegant Queen Room
Stay Date Apr 2025
Family
5 Reviews
6.0/10
Posted on May 5, 2025
It is a very unsatisfactory five-star chain in recent years. First of all, on the day of check-in, I contacted the front desk on the phone in the room and said that I needed a child toilet seat. The front desk said that there was no child toilet seat. I said that I saw that there was one in the parent-child suite. The front desk said to ask, and then there was no news. I called again, and the front desk said that they had asked, but there was no one. When I went to the lobby again, I changed another front desk, showed the picture to the front desk, and called the housekeeping department again, and finally said that there was one. I couldn't understand what the person who answered the phone asked before. Then I went to eat. The people in the noodle shop looked very impatient. I asked if there was fried rice, and they said that this was a noodle shop, go over there. They looked like they didn't care at all. At night, when I went to bed, I lifted the quilt and went to bed, and I actually felt something like sand on the bed. I called someone to change the sheets. The staff who changed the sheets said it was dust. Is this dust from the sandstorm? I can feel it. Isn't it because I live in a five-star hotel to be cleaner... Let's talk about breakfast. In the morning, I went up to the 29th floor. The staff at the entrance of the restaurant came up and said, "Find a seat by yourself. We are not responsible for arranging it. If there is no seat, go to the first floor." It was about 9:40. The next day, I went to the first floor at the same time. They said, "We will collect the food at 10 o'clock, and the upstairs will collect it at 10:30. Please consider it." The management is extremely chaotic. There are indeed some staff with good attitudes. For example, we store milk and send it up and down every day. But we need to store milk because the refrigerator in the room does not cool. Of course, the air conditioner in the room hall also does not cool. It took two days to repair it. Although the facilities are five-star, the attitude of many staff is quite bad. I will never consider coming again in the future.
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Response from Property: 尊敬的客人,您好!十分感謝您抽出寶貴時間和我們分享您的入住體驗。對於您此次入住的不愉快經歷酒店深表歉意,您提及的問題我們已反饋給到相關部門進行跟進和處理。同時,我們也會採取措施加強員工的服務意識,進一步提高服務效率,及時響應賓客需求。再次感謝您反饋的意見,希望我們能有再次為您服務的機會。
Guest User
Deluxe Twin Room
Stay Date Mar 2025
Family
9 Reviews
5.5/10
Posted on May 2, 2025
I never thought Wyndham would be like this... As soon as I entered the hotel area, the air smelled like a safari park. There were sheep and cows on the grass outside. In the morning, there would be geese and cows calling to wake you up... It is only one kilometer away from Pingtan Station, but the hotel shuttle bus costs 30 yuan per trip. The swimming pool is currently 27℃... The human body is still very cold, and the seasonality is not taken into account. Bad review! In general, it is very desolate. If you want to experience a safari hotel, you can try it.
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Response from Property: 尊敬的客人,您好!十分感謝您抽出寶貴時間和我們分享您的入住體驗。對於您此次入住的不愉快經歷酒店深表歉意,您提及的問題我們已反饋給到相關部門進行跟進和處理。同時,我們也會採取措施加強員工的服務意識,進一步提高服務效率,及時響應賓客需求。再次感謝您反饋的意見,希望我們能有再次為您服務的機會。