Anonymous User
September 25, 2025
On September 24, I booked 2 rooms with my colleagues. Before going, I called to inquire about parking spaces. The hotel told me that there were parking spaces when I got there. But when I got there, there was only one parking space No. 1 at the main entrance, and No. 2 was for electric cars. I parked in No. 1 because it was 5 pm and I felt that blocking No. 1 at the main entrance would hinder business. At this time, the security guard moved the electric car No. 2 and asked me to move to No. 2 next to it. The security guard did not give any instructions and asked me to park directly on the road. I endured it. After I parked, the security guard still said that I was not parked straight and asked me to start it again. In fact, it did not affect the business at all. Then I got annoyed. I went back and forth and I could have parked in No. 1, but I did not want to affect the business momentum. I moved it out of sympathy and it turned out to be a mistake. Even if I moved to No. 2, the front of my car was in the middle of the green plants, and the rear of the car was slightly tilted less than 20 cm on the hotel side, and I went out. Before leaving, I repeatedly reminded the hotel that if I needed to move the car, I would get the key in the room by myself, and the room card was at the front desk. In fact, at this time, the security guard and the business next door There was already an argument between the tenants... We returned to our room at 11 PM and heard the neighboring merchant and security arguing in the lobby. I ignored them and went upstairs with my colleague. I realized I had forgotten my pajamas and slippers, so I went downstairs to get them. The neighboring merchant came out and directly asked: "Is your car yours?" The troublemaker replied: "Move it," saying I was blocking his door and affecting his business, and that he'd lost 5,000 yuan in profit today. I explained: "The hotel told me to park, so I asked the security." The neighboring merchant then said: "Security told you to park on the street, why didn't you stop? I told you to park in the ancient city, why didn't you stop?" Because the car in spot 1 was also parked at that time, the neighboring merchant started cursing. *** All sorts of nasty things. I called security, and they said the guy was drunk and asked me to move to seat 1. I wanted to go out and have fun, so I decided to move to seat 3. After I parked, the business owner became adamant, hurling insults at me, saying I drove a BMW and so on. ********* I argued at first, but then I realized they were wrong and wouldn't let me into the hotel. The security guy ran off, allowing the business owner to insult and abuse me. I had no choice but to call the police. The business owner got even more aggravated, along with two people and his friend. His friend insisted I cursed him. I told them there's a surveillance camera at the hotel entrance, so we could check it. It's okay to just listen. After I called the police, 👮 didn't respond promptly.
👮 said there was a student fight and they were responding.
👮 During that time, 👮 called me twice. I was on speakerphone, and he still cursed me with all sorts of obscenities. , I also fought back but I didn't say a single dirty word the whole time, there is a video to prove it. Later, 👮 asked me to hide away first and not to have further conflicts. Ask a foreigner where to hide. At this time, the security and the lobby were hiding, and there was no one in sight. The troublemakers didn't let me into the hotel. Later, I forced myself to go into the hotel. Then: the security in the hotel lobby was hiding. There was no way to call my colleagues to come down. We were ready to leave. We definitely couldn't stay there. Our personal life was threatened. My colleague was a woman. After coming down, we argued with them. The result was all kinds of insults and ugly words that were unbearable to hear. From the beginning, we parked our car, which caused him to lose 5,000 in sales tonight. Later, he changed his name to 20,000: Ask a skewers restaurant, I... Imagine their faces in your imagination. In the end, we had no choice but to call the police. The troublemakers forced us to the front desk. The front desk and security hid again and didn't stop us the whole time. He was completely irresponsible. We waited about 25 minutes. 👮 arrived to mediate and check the security footage. We didn't curse him at all the time, but he used all sorts of obscene language. The hotel's 360-degree security footage captured every angle. Finally, after mediation with the hotel, we requested to return to Taiyuan. We didn't book a room: 178 yuan per room for two rooms for 356 yuan. We didn't touch anything in the room. We then requested to return to Taiyuan. We had booked a Grand Seasons hotel room for 254 yuan the day before and requested highway toll reimbursement for 35 yuan. The owner calculated 520 yuan, but he ultimately transferred 500 yuan. We left the hotel at 1:30 a.m. to return to Taiyuan. We were almost hit by another car on the highway, probably due to fatigue. We honked constantly. We had originally planned to stay in Pingyao for two days, and my friend was from the south. We had already paid for the photo shoot and bought mooncakes. We said we'd pick them up the next day, but we didn't. We ran away overnight because we had to!
Hotel Mediation Process:
At first, the hotel owner refused to budge and continued to stay. We were afraid our car would be vandalized. Secondly, my personal safety wasn't guaranteed. Later, we both compromised. We didn't get a refund for the 356 yuan we paid for the room, and they actually compensated us with: 500-356 = 144 yuan. The reason I sent this out is that I'm often on business trips, staying in all kinds of hotels, big and small. The security at this hotel has no sense of responsibility at all. They just hide when things happen, and even get aggressive when you first arrive. They're the type to choose whether to stay or not. Of course, if I were alone, I would definitely leave. I had no choice but to move my car, and my colleague had already checked in. Secondly, they have no sense of responsibility at all. When we encounter danger in our lives, there's also this ** person from the south. The security guard and the man at the front desk could all hide and disappear. Fortunately, nothing happened. I don't know what to make of the staff at this hotel. Thirdly, there were also the neighbors who were making trouble. They used all kinds of foul language and kept saying they welcome outsiders, saying we were occupying their land, which we actually weren't. The security guard can testify, and the video from the camera at the hotel entrance can also testify, because the right side of my car didn't even extend beyond the greenery. Do they act recklessly just because they're drunk, or do they feel free to trample on other people's dignity? Of course, I was so angry all day today, and I couldn't communicate at the time. I'll definitely ask why I didn't fight back: Actually, restricting personal freedom might lead to the impulsive act of harming us, which is more harm than good. That's why I chose to endure it. What I've described above is true and valid. It actually happened, and even worse. I've been subtle about it. I have the video on my phone, but I didn't want to share it because I didn't want to ruin the business. But I wonder what this nasty neighbor would think!
Finally, I want to ask the hotel: I'm staying at your hotel, and you didn't protect my personal safety or property, and you even pushed me out. I don't know how much longer I can go on like this (security guard and front desk staff)!
Finally, the neighboring merchant: Bullying locals is a big deal, but bullying outsiders is nothing. I don't know how much longer such people will get away with it. I believe that sooner or later, God will show you that no one is easy to bully! Evildoers will receive their due!
What I've described above is true and valid. It happened between 11:00 PM and 1:30 PM on September 24, 2025. The hotel video is evidence. 👮 If there's a police call log, they should also copy the hotel footage!
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