M462244****
October 5, 2025
Facilities: I stayed on the second floor. The room was stylishly designed and featured a smart home system with voice-controlled air conditioning and curtains for easy operation. It also came with a smart thermostatic toilet and soft, skin-friendly bedding. We stayed in a family room, which was fantastic!
Environment: The hotel is very close to the North Gate and West Gate, surrounded by a variety of businesses. Most importantly, it's located in the middle of the pedestrian street, making it easy to find and a tranquil retreat amidst the hustle and bustle, perfect for a relaxing getaway.
Cleanliness: The rooms were clean and well-equipped, and the ground-floor garden was a delight!
Service: First, before check-in, due to heavy rain, they even arranged for someone to pick up our luggage! Second, we were on the second floor and had a large suitcase, and the staff took the initiative to help us carry it and deliver it to our room. They were very responsive and proactively anticipated our needs without us even asking. 😁 The front desk lady was beautiful and welcoming. Finally, when I asked about nearby attractions, they proactively prepared an itinerary, explaining what was nearby, what was on the street, and which destinations were closest. Overall, the service was excellent!
This trip to Pingyao is satisfying👍
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