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5 star

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Business travel

W San Francisco
4.3/5135 Reviews

W San Francisco

South of Market San Francisco|2.1km from Bell Tower
I used to be a frequent guest at the W SF back when it was Starwood but had not visited since Marriott took over the W Brand. I did try and stay last year but before arriving I read that the restaurant was closed and I asked the hotel what they were doing as an alternative, but they had absolutely nothing for Platinum Breakfast (other than 1k points per stay which is a HUGE downgrade), so I opted for another hotel. I had high expectations for this stay as I had previously loved this hotel, but as a frequent traveler in Marriott brands and having one of their Highest Elite traveler statuses (and staying at W Brands lately), I knew service levels were still suffering post pandemic. Unfortunately, it started low right from the beginning. I had confirmed a Studio Suite in advance. When I arrived, I was given a corner room that almost seemed smaller than standard rooms (Room 2109). I inquired about upgrades to larger rooms, and I was told no, because it was a busy weekend, and nothing would be available. I checked on the app and saw that every room type was available for the length of my stay and beyond. I was basically DOWNGRADED. Once settling into the room, then I realized the major issues. Smaller rooms should be easier to clean, right? Well, this one not only had carpet stains, but I quickly found out that the ”Marriott Commitment to Clean” was actually a Commitment to Ignore. Not only were their stains on the carpet and dust and dirt in the windowsills, I found a previous guest's room keys sitting on the counter. Obviously, the room was just ”re-set” and not inspected or cleaned at all. I guess the promised sanitizing was out of the question. We then went to get some ice and noticed that the ice bucket was half filled with standing water. It was disgusting! Thats not the worst part, I then found a pair of women's ”play-style” lingerie slightly soiled sitting on the floor by the sofa. I mentioned the cleanliness issues to the Front Desk, but the representative simply stared at me and then asked if there was anything else I needed? I should have been a bit more insistent that they take it down, but I was so shocked I did not. The room setup, although smaller than what I wanted and pre-confirmed, was also not great. There is no storage at all other than the closet. There are no drawers at all or other places to keep clothes or anything else. If you have two suitcases, you are going to have to keep them out as there is no place to put them in the closet. Other than the Front Desk and Room Condition, we had a nice stay, although the Room is really what we paid for. The rest of the staff we interacted with were friendly and helpful. The breakfast staff were great, and the food was amazing! Kudos for them for sure! Actually, the only place I was every recognized or thanked for being a Marriott Elite was from the hostess at Breakfast. The bellhop was also quite nice and helpful when we checked-out and needed to store lugga

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Placerville Travel Guide

Book hotels in Placerville via the Trip.com website or app, it's easy and hassle-free. If you want to stay at the best hotel in Placerville, Trip.com is here to help! Placerville is not a big city. When traveling here, you can choose to stay in hotels around the city center. You can plan a day tour in Placerville.

Though there is no civilian airport, it's still easy to take a bus or train to reach Placerville. Although there aren't any airports or train stations, visitors can come to the city via bus or other means of transportation.

Although Placerville is not a large city, there are still hotels with great value for your money. When looking for hotels in Placerville, there are likely good options at a nightly budget of just 90 USD. There are 4 three-star hotels in Placerville at an average price of 105 USD per night. There are 2 two-star hotels in Placerville at an average price of 71 USD per night. Unique local hotels in Placerville provide guests a unique and fresh feeling. If the comfort level of your trip is important, there are many choices in Placerville, such as hotels under the Best Western Plus brand. In Placerville, chain hotels such as Best Western Plus are one of the top choices among travelers. GlenMorey Country House in Placerville is a favorite among Trip.com users. If you're still unsure, Trip.com recommends Mother Lode Motel.

There are quite a few famous attractions in downtown Placerville, such as El Dorado Federated Church. If you want to spend a fun vacation with your family, locals recommend visiting Bell Tower. The most famous attractions locally are El Dorado County Museum, Elusive Escapes, Hangtown's Gold Bug Park.

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