Universal Hotel Neptuno - Adults Only
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1 night
1 room, 2 adults, 0 children
All properties in Playa de Palma
Universal Hotel Neptuno - Adults Only
Carrer del Llaüt, 34, Playa de Palma, Balearic Islands, 07600, Spain
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Highlights
Airport pick-up available
Ideal location
Lots to do
Delicious breakfastAmenities
Golf course
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Massage room
Gym
Airport pick-up
24-hour front desk
All amenities
Property Description
A stay at Universal Hotel Neptuno - Adults Only places you in the heart of Palma de Mallorca, a 1-minute drive from Playa de Palma and 6 minutes from El Arenal Beach. This beach hotel is 8.4 mi (13.6 km) from Plaza Espana and 10.2 mi (16.4 km) from Plaza Mayor de Palma.
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7.8/10
Everything is great, the breakfast is amazing, the staff is very friendly! Everything is awesome
All 63 reviews
Surroundings
Airport: Palma De Mallorca Airport
(7.8 km)
Train: Son Fuster Estació (204)
(13.8 km)
Train: Son Cladera - es Vivero Estació (224)
(14.7 km)
Landmarks: Oberbayern
(<100m)
Landmarks: ShowArena im Megapark
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Double Room with Balcony
2 Single bed or 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shampoo
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9
Junior Suite, Balcony, Partial Sea View (Lateral)
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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9
Double Room with Balcony and Sea View
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
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8
Double Room with Balcony and Partial Sea View
2 Single bed or 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
5
Junior Suite, Balcony, Sea View (Frontal)
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shampoo
Check Availability
6
Junior Suite, Terrace, Poolside
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shampoo
Check Availability
8
Suite, Balcony, Partial Sea View (Lateral)
Bedroom 1:2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shampoo
Check Availability
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Guest Reviews
7.8/10
Good
63 reviews
- Cleanliness7.8
- Amenities7.8
- Location7.8
- Service7.8
Average for similar properties in Playa de Palma

Review summary
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Location: The hotel boasts an excellent location right in front of the beach, providing guests with easy access to seaside activities and picturesque views. It's surrounded by entertainment venues, making it a lively spot for tourists.(based on 1 review)
1800654****
July 8, 2025
入住體驗差到想連夜逃離!早上被酒店工作人員毫無徵兆地刷房卡開門,半夢半醒間聽到門鎖響動,那種被侵犯私隱的恐懼感至今沒消,全程沒有任何提前溝通,敢問這是把客人的安全當兒戲嗎?
更離譜的是早餐,明明還在供應時間內,想多要一杯水都被服務員冷冰冰拒絕,態度拽得像欠了他幾百萬。住了這麼多酒店,第一次遇到服務和安全意識雙離線的,設施舊就算了,連最基本的尊重和保障都沒有,真心勸大家避雷,誰來誰後悔!
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0.01%
June 6, 2025
客房保潔多次直接刷卡闖入,毫不尊重客人私隱,在告知晚點清潔後也沒有來清理,入住4天沒有任何的清潔工作。並且很吵鬧,樓下經常要到凌晨一點多才能安靜
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_WeChat24043****
April 15, 2025
全是喝醉酒的老外,半夜在樓道狂跑,嚇得我半夜心臟突突的。酒店超級多**!!!!啊啊啊啊啊啊酒店早餐特別難吃,環境不好。
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Guest User
October 27, 2024
우선 독일인이 많은 지역인 것 같았고, 주변이 유흥이 많고 다소 험블한 느낌의 흑인 노점상인들이 많았어요. 한국 분들에게 추천드리고 싶지는 않아요. 시설은 깨끗하지않고 배수가 안되어서 불편했어요. 이불 상태도 크게 깨끗하지 않아서 ㅠㅠ 그냥 이불을 덮고 자지는 않았어요. 조식은 그냥 먹기 좋은 정도이고 수영장은 이용하지 않았습니다. 주차는 노상주차입니다.
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Volodymyr Moroz
April 7, 2023
Все супер, завтрак обалденный, персонал очень дружественный! Все обалденно
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Guest User
August 26, 2025
酒店有咖啡機☕️早餐很豐盛,出門就是海邊
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Guest User
June 11, 2025
Perfekt
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leanne
June 28, 2025
Great for a beach location
Great Stay, lovely sized room,
The hallway water dispenser was a good idea.
Nice pool area and lovely beach views,
We didn’t eat here so cannot comment on that,
But we had a lovely spacious suite at the end of the hotel so had clear views of the beach..
mega park was next door, but with the balcony doors shut you couldn’t hear any noise.
Services & Amenities
Most popular business facilities
Golf course
Off-site
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Massage room
Gym
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport drop-off
Additional charge
Car rentals
Conference room
Additional charge
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Indoor swimming pool
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Parking
Transportation
Car rentals
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Languages spoken
English
Italian
French
Spanish
German
Catalan
Food & drink
Bar
Snack bar
Halal meals provided
Public areas
No smoking in public areas
Elevator
Health & wellness
Massage room
Sunbathing area
Golf course
Off-site
Gym
Activities
Beach umbrellas
Cleaning services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Safety & security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay at this property
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 08:00-10:30 Open
| Age | Fee |
|---|---|
Adult | Buffet:€15.00 (approx. US$17.49) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel


- Cash
Property Description
- Number of Rooms: 114
Phone:+34-971-266550
A stay at Universal Hotel Neptuno - Adults Only places you in the heart of Palma de Mallorca, a 1-minute drive from Playa de Palma and 6 minutes from El Arenal Beach. This beach hotel is 8.4 mi (13.6 km) from Plaza Espana and 10.2 mi (16.4 km) from Plaza Mayor de Palma.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride on the shuttle (surcharge), which operates within 30 meters.
Satisfy your appetite with Mediterranean cuisine at PM1114, a beachfront restaurant, or grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle and a bus station shuttle are provided for an additional charge.
Make yourself at home in one of the 100 air-conditioned rooms featuring espresso makers and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride on the shuttle (surcharge), which operates within 30 meters.
Satisfy your appetite with Mediterranean cuisine at PM1114, a beachfront restaurant, or grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle and a bus station shuttle are provided for an additional charge.
Make yourself at home in one of the 100 air-conditioned rooms featuring espresso makers and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Universal Hotel Neptuno - Adults Only?
Check-in time at Universal Hotel Neptuno - Adults Only starts at 15:00, and check-out time is by 11:00.What are the check-in and check-out times at Universal Hotel Neptuno - Adults Only?
Does Universal Hotel Neptuno - Adults Only have a pool?
Yes, Universal Hotel Neptuno - Adults Only has a swimming pool for guests.Does Universal Hotel Neptuno - Adults Only have a pool?
Are pets allowed at Universal Hotel Neptuno - Adults Only?
No, pets are not allowed at Universal Hotel Neptuno - Adults Only.Are pets allowed at Universal Hotel Neptuno - Adults Only?
How much does it cost to stay at Universal Hotel Neptuno - Adults Only?
Room prices at Universal Hotel Neptuno - Adults Only vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Universal Hotel Neptuno - Adults Only?
How to get to Universal Hotel Neptuno - Adults Only from the nearest airport?
The nearest airport is Palma De Mallorca Airport, located about 14 mins from hotel by car (7.8 km) away.How to get to Universal Hotel Neptuno - Adults Only from the nearest airport?
What’s the cancellation policy at Universal Hotel Neptuno - Adults Only?
The cancellation policy at Universal Hotel Neptuno - Adults Only depends on your room type and booking terms.What’s the cancellation policy at Universal Hotel Neptuno - Adults Only?
Does Universal Hotel Neptuno - Adults Only offer airport transfers?
Yes, Universal Hotel Neptuno - Adults Only provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Universal Hotel Neptuno - Adults Only offer airport transfers?
About This Property
| Nearest Airport | Palma De Mallorca Airport |
|---|---|
| Distance to Airport | 7.82KM |
| Nearest Train Station | Son Fuster Estació (204) |
| Distance to Train Station | 13.76KM |
| Hotel Star Rating | 4 |














