Best Spa Hotel in Playa de Palma

We were advised from travel agency that this was a nice 5* hotel with a good beach nearby. I mean, this hotel is not bad, and the staff was very nice and helpful, we travelled with 2 small kids and the staff made us fell very welcomed. I know the surrounding area is not hotel's fault, but its definitely more for the teens or younsters who party hard every night. Everywhere is graffiti, theres no nice souvenir shop- only the cheap bs that people buy when drunk but back to the review. The elevator didnt work the whole 7 days and when we asked why they dont call the service to fix it, we were told they call it but no one came. Peefect. So imagine waiting 5-10mins to go down with the one elevator that worked for 8 floors plus -1 floor. We had to use stairs to go down with two pushchairs in our hands. When it comes to food, everyday was a different theme which was nice, the food was good but all the cakes were from frozen semi-finished products and not hotel made, which is a big minus for me as a baker. You have to pay for your drinks when having dinner, even water. I dont think this hotel looks like 5*, especially the vending machines made it look super cheap and when i asked for the luggage weight, you have to pay 1€ for each weighting which is super ridiculous. The room service didnt do much of cleaning, where there was a bit of a sand on the floor, it was there for our whole stay. They only changed the towels, made up the sheets and thats it, didnt even change the sheets. The room was lacking a lot of stuff for 5* hotel, like weight, wardrobe for the clothes, some essentials for hygiene, a little sewing kit and so on. We will not return to this hotel and you better find somewhere else without the screaming drunk german teens and graffiti all around. At last, i have to thank again to the staff, they made our stay much better.

Absolutely amazing, everyone was so friendly. Beautiful views from our room and amazing service from the staff. Would definitely go back to that hotel if we ever visit Palma again.

When checking in, I was asked to pay another 135 Euro (two nights with breakfast and dinner) for the child. This is almost the same price of a single room. The breakfast starts at 8 o'clock. There are only sausages and slices of bread before 7:30. Breakfast is not available in the hotel between 7:30 and 8:00. The dinner is rich.

Second time going with iberostar in Spain. Wasn’t a question after the first to go with it again and this one seems even better than last year in Tenerife! Friendly staff, comfy, clean & spacious room, great choice of food (breakfast is the best with churros, grill is always a good idea at dinner). The hotel itself is not overcrowded, there are just enough rooms, so you don’t feel overwhelmed by an enormous hotel complex. Upon arrival our luggages were taken right away, check-in could be done online since we booked on iberostar’s website so only final touches were made and while we had to wait around 5 minutes we were offered refreshments and fruits. Our room is standard with a side sea view on the 4th floor but still it seems like one of the best rooms and the side sea view is just partly side, the view is basically amazing. Airport 10 minutes away, Palma 15 mins by taxi and you can always count on the staff to order one for you. One of the best choice when staying in Mallorca!

We stayed in a 1 bedroom apartment with a sea view. Fantastic spot as it's so close to the beach. You can literally go and come during the day if you don't have shade. Employees were all lovely from the front desk to room cleaners, all very accommodating. I slept on the sofa bed as the room mattresses were too soft for me, room is also very hot as it doesn't get air from outside, unless you like sleeping with air con. There is a supermarket next to the hotel so you can buy anything you need. Lots of restaurants around and the aquarium is very close. They have a kid's show every night during weekdays and music outside at night as well. Regarding the hotel's restaurant, there is a lot of selection for breakfast and dinner. I did find it a bit bland, not a lot of taste to it so this is the only part that I wouldn't give it a 5*. I did like a few dishes but the rest I just ate because I had half board included. Desserts are basically a few sponge cakes, fruit or ice cream. Was expecting from a 4* hotel. Overall I would still recommend for it's location - superb!

Best hotel ever. Beautiful pool , wonderful staff especially Yigli . The rooms were lovely and very clean. The staff was very accommodating . The location for our last day in Mallorca is perfect. We are near the airport & the beach. Highly recommend this hotel!

Where to start, wow. The hotel is absolutely amazing. Our room, 525, was the best, with jacuzzi and lounge, impeccably clean, as was the whole hotel, they even wash the walls daily. All the staff were super efficient, great banter with the boys in the bar every night, thank you. The breakfast was outstanding, fruit selection fantastic and the poached eggs were the best I have had anywhere, thank you. We had a slight issue, no need to mention what it was, but without doubt it was sorted immediately, thank you for your kindness and understanding. We have already recommended you to our friends back home and hope this review will encourage more guests to stay with you. Keep doing what you are doing because it is perfect, thank you.

Arrived a little early and our room was ready to go straight there. We both liked the hotel, it’s an adults only so, no crying and not too much noise. We slept well, found the bed better than ours at home with modern facilities and natural materials used throughout the whole hotel. We enjoyed the beach, always beds and shades available with a shallow sea, I did go swimming but it was very cold and I didn’t manage it everyday. You are spoilt for choice with cafes, restaurants and bars, with enough shops to browse in The hotel offers excellent service, all we ate was hot, well cooked and great quality and the spots of interest like the roof bar give it the edge. Welcoming and comfortable in all areas, this was a great experience.

We received an upgrade to a fantastic room near the adult only pool. Everything with this hotel is top notch. Best breakfast ever, the dinner at roof top restaurant also perfect. Service superb in reception and bars. Cleaning was absolutly perfect. Comfortable beds and perfect clinmate control and good isolation in walls gave us a perfect sleep. Good location near supermarket and 8 min walk to beach.

Liked · Excellent hotel. Read previously reviews which described the hotel as clean, friendly and excellent value. This were all true. The staff were amazing, and super attentive and friendly. Hotel was clean everywhere, and the rooms were cleaned daily at a high standard. The room cleaners were great. Swimming pool and fitness were very clean. The location of the hotel was excellent as well, just across from the beach and ideal location to stroll around the area. Bus stop is nearby which goes to Palma centre. Really enjoyed my stay there. I would highly recommend this hotel to anyone.