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Playa del Carmen Hotels Recommended for You

Check out our selection of great hotels in Playa del Carmen.

5 star

Hotel Xcaret Mexico All Parks All Fun Inclusive
4.4/5120 Reviews

Hotel Xcaret Mexico All Parks All Fun Inclusive

Playa del Carmen|6.22km from city center
My friend gave me the famous Xcaret Water Park. The hotel prices on Christmas are ridiculously expensive, especially the hotels under Xcaret. So this time, apart from staying in this Xcaret Mexico (hereinafter referred to as X), the other one is not very popular with Chinese tourists. Many Iberostar Quetzal (hereinafter referred to as Q). The price of Hotel Q is less than half of that of Hotel X (of course, Hotel X includes tickets to the amusement park, whether it is worth it or not). I recommend Q more than X, which is more popular with Chinese people, has better hardware facilities, and better scenery. environment: Hotel X is a five-star hotel that Chinese people are familiar with. It has large rooms, new facilities, and hardware. The beach is very distinctive, it feels like an Avatar floating mountain. Most of the beach is reef, a short stretch of sand, and the water quality is super good. X is the garden and Q is the jungle. Catering Services: If I only stayed at the X hotel, I might think it was fine, but unfortunately I stayed at the Q hotel. In contrast, Q Hotel has a feeling of being at home, the waiters are more happy and easy-going, the drinks are open for drinking, the buffet is fresh and varied, and there is basically no need to wait for a table. You can eat big lobster and oysters on Christmas Day, without being stingy at all. In contrast, the waiters at Hotel X are all business-like, and they have to wait for a table when there are not many people at the buffet. It looks like a big place, but there are few tricks to eat and drink. I also made an appointment for a Xin Gao Japanese meal. Don't expect too much. My daughter ordered an appetizer of rice, and what was served was a bowl of white rice! I ordered sashimi without wasabi, the waiter said sorry, there is no wasabi today, I will soak ginger slices for you instead of wasabi Activity: It is very convenient to go to the park under Xcaret, every 20 minutes. The hotel has a free drop-off service, you need to make an appointment one day in advance
Ocean Riviera Paradise All Inclusive
3.9/5104 Reviews

Ocean Riviera Paradise All Inclusive

Playa del Carmen|6.13km from city center
1 star - Please read if you care for your credit history and money. I worked in the travel industry and often travel a few times a year. My fiancé and I upgraded to the “privilege” rooms paying $420USD. Allow me to list the issues 1) The room was not fully stocked and we had to have room service come again to stock the bar 2) Hairdryer did not work 3) The Jaccuzi in the bathtub was leaking and we had Maintenance fix it the next day (I have videos) 4) Upgrading gives you a wine bottle. We didn’t get this until the next day AND no wine glasses 5) Room was dirty and not cleaned properly all the days and basics missing like tissues and etc What was the point of paying this much for an upgrade? The butler didn’t even schedule my ride back from the room to the lobby for check out time although she promised to. Here is when it gets worse!!! KEEP reading please They gave us a sales presentation to become a member with them. 10,000USD. I asked them not to a hard inquiry on my credit and they did. They lied and not no one from the company is responding to me. I emailed them to cancel my agreement and everyone is bouncing me back and forth. The director of sales Roger and the sales representative Ray are scammers. They are not willing to resolve any issue with doing a hard check on my credit or compensation. I want both Roger and Ray to fix my credit with the company and provide compensation for this horrible experience. I will write my experience and reviews everywhere until my issues are resolved.
Rosewood Mayakoba
4.9/554 Reviews

Rosewood Mayakoba

Playa del Carmen|8.56km from city center
Our family recently stayed for one week at Rosewood Mayakoba. We went for Thanksgiving week and there were lots of festive theme dinners with delicious food and music. The service by the staff was exceptional- some of the best I have ever experienced in all my years of travelling. ( Including reception, concierge, waiters at restaurants, pool and beach attendants). It is an gated community with lush landscaping , lagoons and a beach. The setting is truly magical. Be sure to take the boat ride offered by the hotel that goes through the resort. My grandchildren loved the resort including the bicycles provided to all the guests, the complimentary beach equipment including a sail boat. The 1.5 hour snorkel trip was great too. We ate at all our meals at the hotel and Zapote was our favorite. Look into the meal plan that is not advertised but is reasonably priced. My son and his wife did the community dinner and said it was a highlight. At the beach and pools the staff come around with treats all day long. The snowballs are great too! The suites are fabulous and large with luxurious bedding. Housekeeping cleaned our suite to perfection 2x a day. There is a great spa with a sauna and steam area and a beautiful adult pool at the spa. Rosewood Mayakoba does everything first class! I want to thank our amazing butler- Gerry. He provided us with great service during our stay and had the best attitude. Be sure to download the app- to contact the butler. He will respond immediately. Thank you also to Susana Palacios/ Concierge- for your great communication in planning our trip. Also to Jorge Garcia- Reservations Agent- for being so kind to us. It was a pleasure meeting the Rooms Director- Alberto. Thank you for the beach bags. A resort that is that special does not just happen without the leadership of the General Manager- Daniel Scott and the Resort Manager- Christian. They are always present and very engaging with the guests. I loved talking with both of them. There is a reason Rosewood Mayakoba is rated 5 stars by Forbes Travel Guide. They have also won numerous awards including Travel and Leisure Worlds’ Best. Our whole family enjoyed our week at Mayakoba and look forward to coming back.

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Business travel

Residences at the Fives
3.9/532 Reviews

Residences at the Fives

Playa del Carmen|5.89km from city center
It is NOT all inclusive and most of the resort smells like sewage! Anything on the beach is most likely you have to pay (the fancy beds, the food) Even the pool by the beach, the same chairs that are free on the beach you need to pay for and reserve at the poor nearby. Marley Coffee..not included, ice cream...not included, the Spa...not included Most of the staff are not aware of the happenings/way things are run on the resort. The guy giving out towels was unaware and surprised that chairs need to be paid and reserved around the pool near the beach. Workers gave the impression the Brasserie restaurant/buffet is reservation only, but when we went there they let us in no problem. Along with the luggage. Rooms are ready by 3pm and if you arrive hours early they will put your luggage away and serve whoever is present/bring them to their rooms before you when you are ready. (Recommend booking a later flight so you arrive after 3) We enjoyed the rooms, and DID have it serviced everyday, my only issue was the bathroom design. The shower design in villas makes it so it will leak out into the hallway. Slit in bathroom/toilet so you can see into. Gross/briny beach that is not really swimmable/deep, along with the pools , they are all about 5ft deep and warm Tips to survive The Fives: 1. DO NOT close the big glass door to your balcony if one of you is not in the room, you WILL be locked out and need to wave down employees to come let you back in. 2. USE interact for buying things if you run out of money, the ATM’s charge you $30 to use. 3. The monkeys will steal your items if they are not secured to you. Be careful when throwing things in trash, in case there is a possum inside. 4. DO NOT brush your teeth/rinse toothbrush with sink water in room, it smells 5. DO NOT eat the lettuce, or you will spend the next few weeks with stomach pain and consistent bathroom visits 6. Save your tip money for when you actually need it!!!...and you will (see following stories) We booked a few excursion via AirTransat/a worker named Dhyada. She was very pleasant and answered our questions...or so we thought. Our first excursion was snorkeling and visiting the Isle De Mujeres. Dhyada mentioned that we need $10 USD for a travel cost. (She failed to mention WHO to give this to) We are not that well versed in travelling, so we gave it to the bus driver and he kept it as a tip. When we arrived at the docks to leave, we didn't have any $, due to the agent saying we only needed it for souvenirs etc. We were bailed out and totally unaware that ”etc” meant EVERYTHING. When we arrived at the island (without any cash/cards whatsoever), we were greeted by the bathroom costing money, anywhere in the shade costing money, water from the bar costing money. Had we known we would have brought some, but we were lead to believe otherwise. We tried to plead with the caravans to take us back we don't want to stay in the blistering sun with no water for 3 hours. But they persisted t

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Breakfast

Palmaïa - the House of AïA Wellness Enclave All Inclusive
4.7/5100 Reviews

Palmaïa - the House of AïA Wellness Enclave All Inclusive

Playa del Carmen|4.26km from city center
With a stay at Palmaïa-The House of AïA: Wellness Resort at Riviera Maya in Playa del Carmen (Playacar Zona Hotelera), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This luxury resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.

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Family friendly

Grand Sunset Princess - All Inclusive
4/599 Reviews

Grand Sunset Princess - All Inclusive

Playa del Carmen|6.19km from city center
When you stay at Grand Sunset Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course. This luxury property is 6.1 mi (9.9 km) from Playa del Carmen Main Beach and 7.6 mi (12.2 km) from Maroma Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, 4 spa tubs, and a nightclub. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Buffet Naranja, one of the property's 9 restaurants. Mingle with other guests at the complimentary reception, held daily. Visit one of the 9 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 5425 square feet (504 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 672 guestrooms featuring free minibar items. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

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Hotels Near Famous Attractions in Playa del Carmen

Check out these hotels located near popular sights in Playa del Carmen

Artemanos

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Blue Sky Spa

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Nuestra Senora del Carmen Catholic Church

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THE UNION

♥ Luxurious Charming Studio/Terrace with Pool/gym☼

♥ Luxurious Charming Studio/Terrace with Pool/gym☼

Playa del Carmen|0.03km from THE UNION
Rental basis: Entire house or apartmentNumber of bedrooms: 1; Number of other rooms with beds: 0Taxes of Local tax 3 % of Rental Amount; VAT (Value Added Tax) 16 % of Rental Amount may be collected during the booking process. If this is not supported, they must be paid to the host upon arrival.The apartment has an equipped kitchenette, as well as a Smart Tv screen, and black out blinds. It has everything you need for you to spend an excellent vacation worry free!✔ fully equipped and furnished studio with a nice decoration.✔ King size bed and a sofa bed (optional for couples only or with small children).✔ closet space✔ Wifi✔ two burner stove✔ microwave✔ mini fridge✔ a small table with chairs✔ private bathroomGuests have access to a beautiful terrace where the pool is located, is long enough to be able to swim for recreation or for training.There are enough loungers for sunbathing, also a shaded area with an island, chairs and sink.You can surf the internet while you rest as there is an open Wifi network for guestsGuests have access to a gym *upon reservationThe property also has parking** We have an agreement with the Martina beach club, located very close to the property. Ask your concierge for coupons for access and free lounge chairs !!!✔ You have a host who will receive you and help you have a pleasant stay with the best recommendations and will be available from 9 Am to 6 Pm for any questions or emergencies you may have✔ We offer private transportation service from the airport and to all points of interest in the Riviera Maya at an additional cost. We also offer excursion services and all kinds of activities at the best price!The neighborhood is very quiet and safe, surrounded by other condos. It is very close to 5th Avenue where you will find many restaurants, bars, convenience stores, pharmacies, markets, etc.The accommodation is really very well located so you can reach an endless number of places on foot, but you can also access taxis very quickly,They can also rent bikes and

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Explore Guest Reviews of Hotels in Playa del Carmen

Looking for hotels in Playa del Carmen? Get inspired by reviews from real travelers.
Riu Playacar - All Inclusive
4.3/5101 Reviews
Stayed for 2 weeks at the end of September, our first visit to Mexico and had a great time. When we arrived at the hotel we got a welcome drink and the staff on the front desk were friendly and gave us our keys and the cards to collect our pool towels. The bedroom was spotlessly clean, very spacious, a well-stocked mini bar, and plenty of towels to use in the bathroom. The safe was free to use and also in the bedroom was an umbrella and an iron and ironing board. The balcony had plenty of room to sit out and a small drying rack which would have been better if it was slightly bigger as you cannot hang anything over the balcony. The pool area was large, the pool to the right of the bar was the noisier pool as that's where the activities took place however if you don't want to join in and have a quieter holiday then the pool to the left is far enough away. The staff from the bar come around the pool taking your orders and also come around with a trolley to make your drinks at your sunbed. The first week we were there you could go down later and get a sunbed, however the second week people seemed to put their towels on very early and we found there was a party of about 18 that put towels on but very rarely actually used the beds, so we had to get up early to get a bed which wasn't really a bad thing as we got the early morning sun before it got too hot. All the staff were very friendly, and the entertainment team were great a big shout out to Mauricio (hope that's how you spell it) as he always had a smile on his face and was definitely born for the job. The evening entertainment is good we also visited the Riu Tequilla at night especially on the Friday nights for neon night and white night which were fantastic and worth a visit. The food was excellent and always plenty of choice, wine and prosecco was always flowing with lunch and the evening meal and nothing was too much trouble for them. If you didn't want to go in for lunch then there is Pepes who does burgers, hotdogs, salad etc that you can sit on your sunbed and eat. We had great holiday and will definitely be returning.
Illusion Boutique "Near Beach"
3.7/5107 Reviews
The hotel is very comfortable and comfortable and is very comfortable. The hotel is in the middle of a medium or good hotel. You have to decide ... Pessim Wifi , without lift (3 floors per staircase with bags!), unprotected room door, metal curtains in bad condition, terriblely bad towels, dishwashed! Breakfast !!! A half square , in another hotel, please .. do not offer this service , play against them .. we prefer breakfast in another place ...MALISIMO! I wouldn't come back!!
The Reef Coco Beach Resort & Spa- Optional All Inclusive
3.7/5102 Reviews
The hotel is an older hotel. The location is great for access to the beach and walk around 5th Ave. The bartenders and the travel shop/scuba shop were great the hotel maintenance and front desk staff were not the best. We did have issues with our rooms and they were fixed eventually except the king room that we booked was not available and we had to share a double bed. Iit’s an older hotel with musty smells and stuck drawers. The pool closed early on a Saturday night (8pm) but the mariachi/karaoke can play until 11pm and the noise will carry into the room. The kelp on the beach is filled with sand fleas and we came home with over 100 sand flea bites between the 5 of us. The buffet was ok but not worth $45 per day per person.
Beach Energy by Bfh
3.6/544 Reviews
The location is good. The hotel needs renovations. This should be a choice if you don't want to spend too much. No fridge. Just the essential, beds and bathroom.
The Royal Haciendas All Suites Resort & Spa
4.3/5103 Reviews
Stayed 3 nights. It is about 10-15 minutes by taxi from the city center. The reasonable price as of May 2019 is 200Bs. When you visit, 300Bs was taken, so please be careful if you have a suitcase. There are not so many restaurants, but the food offered seems to change daily. Dinner can be enjoyed at restaurants that require a bit formal reservation, buffet style restaurants, and teppanyaki restaurants that are limited to the day of the week. There was also a restaurant where you can eat snacks. We did not use room service, but it seemed to be so. All the dishes we ate in the hotel were delicious. During the GW period I visited, a large amount of algae was generated and I could not enter the sea, but the sand was white and very beautiful. I think there are two large pools, a children's pool, and a bath-like pool. Many of the staff are friendly and I think I was able to speak almost in English. The staff of the lobby travel agent was not that kind. Because there was bath in room and view was good, we were able to spend comfortably. It is hotel where we want to stay at again.
El Beso Adults Only at Ocean Riviera Paradise All Inclusive
3.8/5101 Reviews
From start to finish, the experience at Ocean Riviera Paradise El Beso was simply outstanding. The resort itself is beautiful, with immaculately maintained grounds. But what really stood out to me was the exceptional service provided by the employees, particularly Miroslava, Rafael, Timu, Jorge (from the trolly), Mijael (bartender), and Francisco!! As mentioned, the employees at Ocean Riviera Paradise El Beso that truly make the resort stand out and made our time there absolutely AMAZING are Miroslava, Rafael, Timu, Jorge (from the trolly), Mijael (bartender), and Francisco! Here are some more positives about their exceptional service: * They are incredibly knowledgeable about the resort and the surrounding area. They were always happy to provide recommendations for activities, restaurants, and local attractions, and they seemed genuinely invested in ensuring that we had a wonderful time! * They were dedicated to providing exceptional service and ensuring that we felt valued and appreciated. They clearly take pride in their work and went out of their way to make sure that every guest had a personalized and memorable experience. * They are warm, friendly, and approachable. They are always available to answer questions or offer assistance, but never intrusive or pushy. * They are professional, and they take their jobs very seriously. They are punctual, reliable, and always strived to exceed guest expectations. Overall, these employees at Ocean Riviera Paradise El Beso are truly exceptional. Their dedication to providing outstanding service and ensuring that guests have a wonderful time is evident in everything they do. I can't speak highly enough of them and their commitment to making the resort a truly special place. Please do ensure this feedback is shared with them all. THANK YOU FOR THE AWESOME TIME GUYS!!! You made the trip super awesome and we are super grateful to have met you all. - Adrian (NYC)

Frequently Asked Questions

Local Travel Info

Highest PriceUS$2,168
Lowest PriceUS$27
Number of Reviews 14,246
Number of hotels7,341
Average Price(Weekday Night)US$341
Average Price(Weekend Night)US$356

Playa del Carmen Hotel Guide

There are many discounted hotels on Trip.com. New and popular hotels in Playa del Carmen recommended by Trip.com. While traveling to Mexico, Playa del Carmen is one of the most popular destinations. Located in Mexico, Playa del Carmen is a well-known and vibrant city.

There is no civilian airport in this city. You can visit a nearby city first, and then head to Playa del Carmen using other means of transportation. Visitors often choose to travel to Playa del Carmen by bus.

There are 767 hotels in Playa del Carmen on Trip.com, including luxury, boutique, and budget hotels. Playa del Carmen has high quality and low-priced hotels. You can spend one night at a nice hotel for only 91 USD. There are 62 five-star hotels in Playa del Carmen at an average price of 215 USD per night. There are 64 four-star hotels in Playa del Carmen at an average price of 98 USD per night. There are 103 three-star hotels in Playa del Carmen at an average price of 42 USD per night. There are 10 two-star hotels in Playa del Carmen at an average price of 35 USD per night. There are many well-known chain hotels in Playa del Carmen. Holiday Inn Express is the most popular brand among tourists. In Playa del Carmen, there are hotels under the Holiday Inn Express brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Holiday Inn Express. HM Playa del Carmen is one of the most popular hotels in Playa del Carmen. Many tourists also stay at Thompson Playa del Carmen.

If you stay at a hotel in downtown Playa del Carmen, nearby attractions like Tequila Town, Wax Center, Restaurant-bar La 10/10 can be your first stop. If you want to spend a fun vacation with your family, locals recommend visiting Zona Arqueologica Playa del Carmen, JLC Fishing. The most famous attractions locally are The Union, Mandala, Freeway Scuba Diving.

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