Hotel Plaza Playa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Hotel Plaza Playa

Health Protected
Calle 20 Nte entre Ave. 25 y Ave. 30, Gonzalo Guerrero, Playa del Carmen, Quintana Roo, 77710, Mexico
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Located in Playa del Carmen (Downtown Playa del Carmen), Hotel Plaza Playa - Near Playa del Carmen Main Beach is within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 6.2 mi (10 km) from Xcaret Eco Theme Park and 5.7 mi (9.2 km) from Xplor Theme Park.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 20 Reviews
Amenities
Private ParkingFreeLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cancún International Airport
(55.5km)
Landmarks: Playa del Carmen
(397m)
Landmarks: Quinta Avenida
(515m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Standard Room
18

Standard Room

1 King bed
Has window
Non-smoking
Air Conditioning
Minibar
Balcony
Hair Conditioner
Room Amenities
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Standard Triple Room
9

Standard Triple Room

Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Microwave Oven
Room Amenities
Check Availability
Standard Quadruple
10

Standard Quadruple

2 Double bed
Has window
Non-smoking
Air Conditioning
Minibar
Hair Conditioner
Shampoo
Room Amenities
Check Availability

Guest Reviews(20)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Guest User
January 23, 2024
Sei obbligato fare 4 passi per raggiungere il centro, in più guadagni in tranquillità .
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Janusz
September 4, 2023
We liked easy parking, closeness to town and the beach.
Steve
January 13, 2023
The room was ok. Chain in the toilet had snapped so it didn’t flush. No biggie. Shower leaked water all over the floor. Again, no biggie. The worst part was the noise. My room was across the street from a truck loading facility. Seemed like it was active all night. But over all the hotel was nice and clean. Comfy beds.
Guest User
July 20, 2022
I booked an airbnb that gave me directions to this hotel. I was not able to contact the airbnb hosts but the friendly staff at Plaza Playa went above and beyond to find this airbnb. They spent a couple of hours in total helping me. I'm financially struggling at this moment and the best I could do was tip $10 but damn... this hotel and the people were so nice and helpful I will book with them in the future. When I say "above and beyond" I mean this was some hard work they didn't have to do but they did it and with a smile. Top notch!
Guest User
January 7, 2022
Cleaning staff is the best they keep rooms and the bathroom of the room very clean. And they are sooo welcoming and friendly!!! : ). Requested room w / 2 balconies was told already taken , there 11 days not once was there someone in that room . I know because they put me in room next to it never once was used . And cleaning staff asked me" why didn't I get that room? you have for the last 2 yrs." Not thanked for returning for the 3rd time or even acknowledged that we have been there before by reception staff . Reception staff has been the same for 3 yrs yet cleaning crew remembers me . The Ugly Reception staff Water pressure is super low if you have long or thick hair it will never rinse , I always bring a big 60 oz cup to rinse hair with water is almost always always COLD in shower in the morning. Only took 1 hot shower in the morning all others were cold. Wifi only works in hallway or if standing next to entry door to room. So if you need a place w / AC , clean ,and don't spend much time in room it's great ! It is in walking distance to EVERYTHING food, shopping (Walmart& Mega ) ,beach money exchange , 5ta but I try to stay away from there . Like I said I will return just wish reception was more welcoming. reception Doesn't have to kiss my butt but please be a little friendlier w/out us you don't have a job. Side note tip If you want to eat at EL FOGON on the corner and don't want to have to wait because at dinner there is always a wait . There is one to the north of hotel about 4-6 blocks and one to the south also about 4-6 blocks . They are both just as good and busy but rarely a wait and if so no more that 10 min as opposed to an hr on the corner
cindy
November 10, 2021
I have been coming to Playa Playa for the last several stays and I am always happy. Staff is lovely, rooms are very clean, nice beds, oodles of hot water with good pressure, great wifi and strong aircon. It is in a safe area and I am very comfortable walking around as a single female. Tons of great places to eat. It is quiet and nice.
cindy
November 4, 2021
Hotel and staff are lovely as always. Beds are comfy. There was a problem with getting hot water in the morning. Other than that, everything is very nice
Guest User
November 4, 2021
I had the opportunity to stay in Playa del Carmen for 1 more night and I returned to this hotel, and actually it costed me like 650 pesos (approx USD 30), last time I stayed here was 4 years ago and the price per room was double. However, I find very good deals in Booking, I really wanted to book through your webpage but the other companies have cheaper prices, not sure why_ I hope I have the time in the future to book through your own webpage so you do not have to pay any commission to another company. Good hotel, clean, friendly, and I can even park my car inside the premises for more security. Thanks I will definitely return.
cindy louise
August 29, 2021
A lovely stay as always. Simple, clean and close to everything. Staff is very kind and helpful.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

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Health Protected

Quite Clean
  • 4.3/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 28
Located in Playa del Carmen (Downtown Playa del Carmen), Hotel Plaza Playa - Near Playa del Carmen Main Beach is within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 6.2 mi (10 km) from Xcaret Eco Theme Park and 5.7 mi (9.2 km) from Xplor Theme Park.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Make yourself at home in one of the 34 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

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Frequently Asked Questions

How much does it cost to stay at Hotel Plaza Playa?

Prices at Hotel Plaza Playa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Plaza Playa?

The closest airport is Cancún International Airport. It is 55.53km from the hotel and approximately a 48minutes journey by taxi.

What are the check-in and check-out times at Hotel Plaza Playa?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Hotel Plaza Playa provide airport transfer services?

No, the Hotel Plaza Playa doesn't provide airport transfer services.

What amenities and services does Hotel Plaza Playa have?

Hotel Plaza Playa has the following amenities and services: Parking, Luggage Storage.

Does Hotel Plaza Playa have a swimming pool?

No, Hotel Plaza Playa doesn't have a pool.

Does Hotel Plaza Playa have fitness amenities?

No, Hotel Plaza Playa doesn't have fitness amenities.

Does Hotel Plaza Playa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Plaza Playa have non-smoking rooms?

Please view the hotel listing for details.

Does Hotel Plaza Playa have a restaurant?

No, Hotel Plaza Playa doesn't have a restaurant.

About This Property

Nearest AirportCancún International Airport
Distance to Airport55.53KM
Average Price FromUSD80
Hotel Star Rating3