La Reina Roja Hotel Boutique
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

La Reina Roja Hotel Boutique

Health Protected
Calle 20 Nte 298, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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With a stay at La Reina Roja Hotel Boutique, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Mamitas Beach. This boutique hotel is 0.4 mi (0.6 km) from Playa del Carmen Main Beach and 5.9 mi (9.6 km) from Xplor Theme Park.Show More
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hotel overview picture
3.7/5Cleanliness: 3.8
All 69 Reviews
Amenities
Outdoor Swimming PoolPrivate ParkingAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantLuggage StorageFree24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cancún International Airport
(55.9 km)
Landmarks: Quinta Avenida
(230m)
Landmarks: Playa del Carmen
(460m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Thematic Suite
3

Thematic Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Details
Check Availability
Junior Suite
21

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Details
Check Availability
Deluxe Twin Room
7

Deluxe Twin Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Details
Check Availability
Deluxe King Room
1

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Details
Check Availability
Deluxe Shared Mixed Room 9 Beds (Only One Bed)
6

Deluxe Shared Mixed Room 9 Beds (Only One Bed)

1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Shampoo
Room Details
Check Availability
Deluxe Female Share Room 6 Beds (Only One Bed)
4

Deluxe Female Share Room 6 Beds (Only One Bed)

1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Shampoo
Room Details
Check Availability
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Guest Reviews(69)

3.7/5
Verified Reviews
  • Cleanliness3.8
  • Amenities3.7
  • Location3.8
  • Service3.7
Guest User
June 23, 2023
Room was run down and designer was on somethings when he designed the interior as it's all dark wood floors , shadows and the Red fluorescent lighting doesn't help. The room , on the 1st floor, did not have a fridge, coffee pot or microwave- they had two full towels which had holes in them but no face cloth or had towels nor any drinking glasses of any kind. Needed to speak to check in staff to get another room or at least a fridge and coffee machine. After a day both where found and brought to my room. Room was cleaned each day so that was a bonus and the 3 breakfasts included were a simple fare but appreciated. Overall staff were excellent but hotel was seeing it age and although location was great, I would not come back for another stay.
Alfredo Velasco
November 14, 2023
Super good, excellent service, all without any problem, thank you!
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Guest User
March 20, 2024
Good price-quality ratio Big room Central location
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Diego
December 4, 2023
Such a nice hotel in Playa Del Carmen. Staff is very friendly. Natalia was great. She helped with everything we needed. Room is unique, sexy and comfortable. Rooftop is such a vibe! Loved the Open Bar on beers. Close to 5th Ave which is close to everything.
Jacob
October 17, 2023
The property itself was dilapidated and not maintained at all with floor boards popping out when you walk in upon entry. The lobby bathroom was poorly lit and did not have paper towels in the dispensers. The shower had practically no real pressure so it did not feel like a real shower. The toilet did not have proper pressure either for flushing as you had to hold the button down to flush all the way. The room had a mildew smell to it. I will not be looking to stay there again or refer my friends.
Garrett
October 8, 2023
We stayed at this hotel for 2 weeks. From the get go we had issues with plumbing in our room. We repeatedly told them about this, they’d come, but it was never actually fixed. We were eventually given a bucket to fill up the toilet tank with our bathroom sick. Finally we just had to ask for a new room. The pool was occasionally closed randomly which was unfortunate and is due for an upgrade. The policy is that you have to ask daily for a room cleaning at reception, which wasn’t an issue. It was just that a couple of times the cleaning never happened. Going to the beach daily you’re bound to bring in some sand and it would’ve been nice to have our room cleaned every time we had asked for it. It wasn’t all bad. The staff was kind and the location is amazing. The price was great too.
LaSaudra
June 10, 2023
This was my 2nd time staying at this property. Luckily it was only for 1 night this time. The 1st time was decent which is why I decided to book again. This time was horrible! I’ll never book here again. The extra resort fee is ridiculous because there’s no pool, the bar is a joke and the breakfast they serve runs out fast because it’s not much of anything. The rooms aren’t clean. We had a line of ants on the side of our bed and some in our bed. We asked to move rooms. They refused and instead came up to spray our room and bed with BUG SPRAY. As if those weren’t the sheets we had to sleep in. It was just horrible and I would not recommend.
Thomas
June 2, 2023
This hotel is in a great area! Number one advantage. We stayed in the junior sweet which was relatively nice- I have no complaints about the room. The hotel itself is very dark to give a more sensual feel. Day 1 we immediately questioned if it was more of a hotel for sensual encounters- I am confident that is the overall purpose of this hotel. We did not partake in that side of it, nor did we have any issues in that realm. But it is very obvious what this hotels theme is.
Janice
May 26, 2023
The room was horrible. Dead fly on my bed. My sister room was full of ants. Ants was in the bed. The hallway are very dark and scary. This hotel new a total make over. The vibe is creepy and scary. Very gothic, There was no face towels. I would not recommend this hotel, not even for a dog to stay. It's dirty and horrible

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: Before 11:00

Front desk hours: 24/7

The property will provide check-in details after booking

To check-in, contact the property in advance

Child Policies
Children cannot stay at this hotel.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.8/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2009
  • Renovated: 2011
  • Number of Rooms: 64
With a stay at La Reina Roja Hotel Boutique, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Mamitas Beach. This boutique hotel is 0.4 mi (0.6 km) from Playa del Carmen Main Beach and 5.9 mi (9.6 km) from Xplor Theme Park.

Take advantage of recreation opportunities including an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Stop by the hotel's restaurant, La Bien Querida, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7:30 AM to 11:00 AM.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 63 individually decorated guestrooms, featuring iPod docking stations and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Services & Amenities

Outdoor Swimming Pool
Bar
Restaurant
Restaurant
Barista
No additional info available
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Frequently Asked Questions

How much does it cost to stay at La Reina Roja Hotel Boutique?

Prices at La Reina Roja Hotel Boutique are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to La Reina Roja Hotel Boutique?

The closest airport is Cancún International Airport. It is 55.9 km from the hotel and approximately a 49minutes journey by taxi.

What are the check-in and check-out times at La Reina Roja Hotel Boutique?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does La Reina Roja Hotel Boutique provide airport transfer services?

Yes, La Reina Roja Hotel Boutique provides airport transfer services.

What amenities and services does La Reina Roja Hotel Boutique have?

La Reina Roja Hotel Boutique has the following amenities and services: Outdoor Swimming Pool, Parking, Airport Pick-up Service.

Does La Reina Roja Hotel Boutique have a swimming pool?

Yes, La Reina Roja Hotel Boutique has a pool. Pool type: Outdoor Swimming Pool.

Does La Reina Roja Hotel Boutique have fitness amenities?

No, La Reina Roja Hotel Boutique doesn't have fitness amenities.

Does La Reina Roja Hotel Boutique provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does La Reina Roja Hotel Boutique have non-smoking rooms?

Yes, La Reina Roja Hotel Boutique has non-smoking rooms. Please view the hotel listing for details.

Does La Reina Roja Hotel Boutique provide breakfast?

Yes, La Reina Roja Hotel Boutique provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport55.92KM
Average Price FromUSD123
Hotel Star Rating3