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Posted on Jul 28, 2026|Mosaic Midvalley Chapter Stay 3Br 8Pax Bathtub
Guest UserHere’s a polished and balanced review that highlights both the positives and areas for improvement:
Our family of three generations stayed in Unit #18-11 for 3D2N, and overall, it was a pleasant experience.
The unit itself was impressive, clean, and thoughtfully designed. The minimalist style created a cozy and welcoming atmosphere. We appreciated the attention to detail, such as the dining table being neatly set with cups, plates, and cutlery. The kitchen was well-equipped with a water filtration system, microwave oven, kettle, and induction cooker, making meal preparation convenient.
The living room was spacious and comfortable, featuring cozy sofas, additional seating, and a 55-inch TV with Netflix access. It was more than adequate for a large family gathering. We were also pleasantly surprised to find a selection of board games available for guests, which added to the family-friendly environment.
There were, however, a few areas that could be improved. Most of the air-conditioning remote controls did not have batteries installed, with only one functioning remote available. We eventually had to transfer batteries from the TV remote control for use elsewhere, and spare batteries were limited.
The master bathroom was particularly impressive, with a spacious layout, separate shower cubicle, and bathtub. The bathrooms were clean, inviting, and stocked with a large bottle of 2-in-1 shampoo and conditioner. However, no body wash was provided. Additionally, the shower floors in both bathrooms became quite slippery when wet, and despite our request for additional bathroom floor towels or anti-slip mats due to the presence of both elderly family members and young children, only a limited number were available.
A washing machine was available in the service yard, although it appeared rather dusty and no laundry detergent was provided.
One unusual observation was that some doors occasionally opened by themselves without any apparent reason, which was a little unsettling at times.
While the accommodation itself was enjoyable, our experience with the managing agent was less satisfactory. During a previous stay at Mosaic, the agent had been proactive, responsive, and patient, providing comprehensive information well in advance, including directions and Wi-Fi details. In contrast, for this stay, communication was minimal and the necessary check-in information was only provided shortly after midnight on the day of check-in. Earlier and more proactive communication would have greatly improved the guest experience and reduced unnecessary uncertainty before arrival.
Overall, the unit itself is comfortable, well-maintained, and suitable for large family stays. With a few improvements to amenities and communication, the experience could be even better.
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Price per night from:US$42
Posted on Jul 13, 2026
CharleenLDidn’t like the room I get this time. The shower screen bottom is leaking and it floods the whole floor. They only have rain shower not shower head. It makes it difficult to shower without washing your hair. Have to put on shower cap.
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Price per night from:US$79
Posted on May 28, 2026
SUSI KUSMILAWATIThe house was very clean and comfortable. It was near a shopping mall. The host was very fast-responding and provided clear instructions for check-in. Highly recommended.
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Price per night from:US$31
Posted on May 3, 2026
RachellseOverall, my 3-night stay was pleasant. I especially enjoyed the family suite—the king-size bed and pillows were very comfortable. However, I expected a basic standard, which is why I couldn’t give a full rating.
Cleanliness:
There were a few issues that needed attention. I encountered a small lizard, a baby cockroach (which I had to handle), and a spider. The bedsheets and rug had visible stains—while these may be hard to remove, it's not acceptable even for a 3-star hotel. Additionally, a used, damp (but dried) toilet paper roll was left alongside a new one, which should not happen. I’m not particularly fussy, but others might have rated this much lower. The toilet seat was loose and misaligned. The towel hanger was loose as well, so we were careful not to hang all our towels there. The basin tap was also loose.
Service:
Requests for a writing chair and a hairdryer took quite a while and were only resolved after I spoke to a housekeeper the next morning. Although the room accommodates four guests, we were a group of three and only received two cups, so we had to take turns. There are also only two non-standard, unprofessional hangers provided. They should supply four. I did not use the shampoo or shower gel, so I cannot comment on those. Maybe a brief note should check on our day since we are staying for three nights. This is a suggestion to improve.
Location & Amenities:
There is a laundry shop conveniently located directly across from the hotel. Parking is available on site, though you may need to park behind the building. It would be helpful to have a designated drop-off slope at the front of the hotel.
Food:
The café serves a good chicken nasi lemak. The curry gravy is rich and flavorful, though it would be better if there were more side dishes to complement the rice.
The overall experience helped offset the shortcomings.
Value for Money: 3/5
Until another review for the shortcomings are rectified, I will consider other accommodation
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Price per night from:US$13
Posted on Jul 3, 2026
samuel eelwas a plesant stay. Room is quite spacious but however a little noisy that the window was not perfectly sealed. can hear the traffic sound and people talking from my window. Service was great and check in procedure was simple. Room was clean and neat. Bed was comfy, will be back again next round :)
Most importantly about permas was the location and access to food and industrial area. its an impressive location
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Price per night from:US$41
Posted on Jun 15, 2026
Anonymous UserPrice is worth to stay but customer service can be more welcoming by explaining further of the check in process etc. She just gave me to room card without saying anything, I don’t even know check in has already been done, got to ask her twice only she say I’m good to go. But for this price it’s a good deal.
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Price per night from:US$14
Posted on May 4, 2026
JIEW BUI KIAN
Clean, comfortable rooms with friendly staff and excellent service. Convenient location near attractions with easy access to a variety of nearby dining options, from casual eateries to local favorites. Smooth check-in, great amenities, and a quiet, relaxing atmosphere make it a highly recommended stay.
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Price per night from:US$25
Posted on Jul 9, 2026
Guest UserTucked at one quiet section of Pelangi with F&B are all within walking distance. Plenty of massage parlours. Pelangi's every Monday morning street market is about 5 mins walk away
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Price per night from:US$20
Posted on Jul 8, 2026
ThikkaaaaaPlace is super near to mid valley and customs. affordable price and super clean homestay. Definitely recommended
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Price per night from:US$20
Posted on Feb 1, 2026
Guest User
Process smooth...but lift waiting time abit long...wait almost 10min+ in the end can't board as lift fully occupied..
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Price per night from:US$32