Renaissance Johor Bahru Hotel

Renaissance Johor Bahru Hotel Reviews

Renaissance Johor Bahru Hotel

2, Jalan Permas 11, Plentong, MalaysiaView Hotel Details
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru HotelRenaissance Johor Bahru HotelRenaissance Johor Bahru Hotel
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1 night

Renaissance Johor Bahru Hotel Guest Reviews

4.5/5
Great
363 Reviews
Verified reviews
Location4.3
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(363)
Positive reviews(355)
Reviews with photos/video(107)
Awesome stay(17)
Great service(12)
Delicious breakfast(10)
Clean and tidy(8)
Classy environment(6)
Negative reviews(8)
Boon Teck
Deluxe Twin Room
Checked in Apr 2024
Business travelers
32 Reviews
3.0
/5
Posted on Apr 15, 2024
Bad choice
Response from Property: Thank you for sharing your feedback and indeed it is to our regrets that you had such an experience with us.We value your feedback and strive to address any concerns you may have. Could you please share more details about your experience so we can better understand and improve? Best Regards, Renaissance Johor Bahru Hotel
Guest User
Bayview Twin Room
Checked in Apr 2024
Couples
2 Reviews
5.0
/5
Outstanding
Posted on Apr 7, 2024
Clean and nice hotel to stay in. A very convenient place with all the eateries surrounding the hotel. Nice breakfast buffet as well. Will definitely go back again! Thank you.
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! We’re humbled by your good words. Our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We hope you will continue to stay with us and recommend us to your friends and family as we'd love to welcome them too. Once again, thank you for choosing us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Best Regards, Digital Marketing
Bearhunter
Deluxe Room
Checked in Mar 2024
Couples
5 Reviews
3.5
/5
Posted on Apr 1, 2024
Rooms are spacious, beds are comfy, and they allow pillow selection. Location is away from city, but just opposite a neighborhood with plenty of restaurants and street food options. Room wasn’t sound proof, could hear the next door guests conversations. Didn’t like that they hold wedding and events at the lobby. Should be done in ballrooms. Lowers the image and class of a Marriott hotel.
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! Your comments are well received and certainly, necessary action will be taken. On a separate note, our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We do hope you will still visit us as we'd love to welcome you back. Best Regards, Digital Marketing
Guest User
Deluxe Twin Room
Checked in Mar 2024
Family
3 Reviews
4.5
/5
Great
Posted on Mar 30, 2024
Went for the Ramadhan iftar and stayed over for the night as well. Overall, the rooms are spacious and good. For the bath, it would be nice if there were glass at the shower area, gives it a more luxurious feel to the room. The food served for iftar was a huge success as there were a huge amount of different food. Even the breakfast was good. I recommend this hotek anytime!
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! We’re humbled by your good words. Our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We hope you will continue to stay with us and recommend us to your friends and family as we'd love to welcome them too. Once again, thank you for choosing us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Best Regards, Digital Marketing
Anonymous User
Club King Room
Checked in Mar 2024
Solo travelers
10 Reviews
4.7
/5
Amazing
Posted on Mar 31, 2024
All was great from the toilet to the bed and pillow experience and complimentary sahur buffet and amenities. Overall it was 8.5/10. Will return again. One of the buzz kill during the stay was my bathrobe had a used plaster which I found after wearing it.
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! Your comments are well received and certainly, necessary action will be taken. On a separate note, our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We do hope you will still visit us as we'd love to welcome you back. Best Regards, Digital Marketing
Anonymous User
Deluxe King Room
Checked in Mar 2024
Business travelers
1 Reviews
4.5
/5
Great
Posted on Mar 26, 2024
Need a bit more Chinese food Car park very tight Probably need more lighting at front entrance;because it can get quite dark
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! Your comments on the food and lightings are well received and certainly, necessary action will be taken. On a separate note, our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We do hope you will still visit us as we'd love to welcome you back. Best Regards, Digital Marketing
CJ
Bayview King Room
Checked in Mar 2024
Couples
4 Reviews
5.0
/5
Outstanding
Posted on Mar 25, 2024
Friendly front desk gave early check in, located very near Sunday night market and many restaurant and shops within walking distance. Breakfast variety is good. There’s sauna too.
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! We’re humbled by your good words. Our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We hope you will continue to stay with us and recommend us to your friends and family as we'd love to welcome them too. Once again, thank you for choosing us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Best Regards, Digital Marketing
Guest User
Deluxe King Room
Checked in Mar 2024
Family
4 Reviews
4.5
/5
Great
Posted on Mar 26, 2024
Staff Kana provide us tip top service. Give us the best impression during checking in. N all other staff are great too. Excellent staff plays a very important role to service industries.
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! We thank you for your kind recognition of their good work and surely, they appreciate the same. Our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We hope you will continue to stay with us and recommend us to your friends and family as we'd love to welcome them too. Best Regards, Digital Marketing
小雁子
Club King Room
Checked in Mar 2024
Couples
14 Reviews
4.0
/5
Very Good
Posted on Apr 14, 2024
Wonderful room & service. Only wished i could stay a little longer. Lounge was quite dirty and small though. Location is good, always like the food around it. Parking is safe with security checking all the cars before enter.
Muhammad
Deluxe Twin Room
Checked in Mar 2024
Family
6 Reviews
3.7
/5
Posted on Mar 19, 2024
It was my pleasure to stay at the Renaissance Johor Bahru Hotel for the first time. Despite its aging exterior, the interior revealed well-maintained, clean rooms. Service was exceptional, and guest chef Sheila Rusly contributed greatly to the dinner experience. However, dessert selection fell short. Overall, a charming stay with delightful culinary offerings.
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! We thank you for your kind recognition of their good work and surely, they appreciate the same. Our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We hope you will continue to stay with us and recommend us to your friends and family as we'd love to welcome them too. Best Regards, Digital Marketing
Guest User
Club King Room
Checked in Mar 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Mar 17, 2024
房間乾淨,服務人家親切友善~ 價格合理! 很值得
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Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! We’re humbled by your good words. Our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We hope you will continue to stay with us and recommend us to your friends and family as we'd love to welcome them too. Once again, thank you for choosing us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Best Regards, Digital Marketing
Anonymous User
Deluxe Twin Room
Checked in Mar 2024
Family
20 Reviews
4.5
/5
Great
Posted on Apr 15, 2024
location near to permas jaya. outside hotel is the pasar malam but mostly chinese vendors, few malay vendors. hotel is great, friendly front desk 👍 enjoyed my stay there, also received welcome choc in the room haha tip top 5 star hotel. breakfast buffet was great too nice variety. would come back again
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! We’re humbled by your good words. Our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We hope you will continue to stay with us and recommend us to your friends and family as we'd love to welcome them too. Once again, thank you for choosing us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Best Regards, Renaissance Johor Bahru Hotel
iamteh
Bayview King Room
Checked in Mar 2024
Couples
4 Reviews
4.7
/5
Amazing
Posted on Mar 10, 2024
cake and room decoration was in the room when we check in. very good service when I type in remark to say girlfriend birthday 😁😁
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! We’re humbled by your good words. Our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We hope you will continue to stay with us and recommend us to your friends and family as we'd love to welcome them too. Once again, thank you for choosing us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Best Regards, Digital Marketing
Guest User
Bayview Twin Room
Checked in Mar 2024
Family
2 Reviews
4.5
/5
Great
Posted on Mar 10, 2024
Seems to have sound proofing issues with the room. Can hear what the your immediate neighbours topic of conversations and rooms facing the sea can hear loud motor noises even at high floor. Apart from the above, all else is good.
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! Your comments on the soundproofing are well received and certainly, necessary action will be taken. On a separate note, our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We do hope you will still visit us as we'd love to welcome you back. Best Regards, Digital Marketing
Johari Marjuki
Deluxe Room
Checked in Mar 2024
Family
5 Reviews
5.0
/5
Outstanding
Posted on Mar 14, 2024
Hotel customer service was excellent. Cleanliness of room was very good and on time. Dine- in was great and room service was delicious! Definitely coming here again!
Response from Property: Thank you for taking the time to leave us a review - it's very appreciated! We’re humbled by your good words. Our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We hope you will continue to stay with us and recommend us to your friends and family as we'd love to welcome them too. Once again, thank you for choosing us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Best Regards, Digital Marketing