Ritzton Hotel

Ritzton Hotel Reviews

Ritzton Hotel

128, Jalan Serampang, Taman Tebrau Jaya, Plentong, Johor, 80400, MalaysiaView Hotel Details
Ritzton Hotel
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Ritzton Hotel Guest Reviews

3.8/5
Good
741 Reviews
Verified reviews
Location4.2
Amenities3.7
Service3.7
Cleanliness3.7
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All reviews(741)
Positive reviews(671)
Reviews with photos/video(204)
Awesome stay(132)
Great location(68)
Friendly owner(57)
Small room size(27)
Great value for money(24)
Convenient location(24)
Many dining options(10)
Easy to get around(6)
Negative reviews(70)
melpoohbearr
Queen Room
Checked in Sep 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Sep 6, 2024
Good stay at Ritzton Hotel, only 10min away from KSL and City square. Good location, decent and cheap hotel if you’re staying for a night.
Response from Property: Dear customers, Thank you very much for your rating and feedback. We sincerely apologize for the problems you encountered during your stay. We attach great importance to your opinion, and we will seriously reflect and take appropriate measures to improve our service quality to ensure that similar problems do not happen again. We hope to have the opportunity to make up for previous omissions. If you choose to stay in our hotel again, we will do our best to provide you with better service and make you feel truly satisfied. If you have any other questions or needs, please feel free to contact us. We will do our best to ensure your next stay is satisfactory.
Candase
Double Room
Checked in Sep 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Sep 19, 2024
Hotel location is great ... Near by lot food place...easy get grab car to travel ...
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Anonymous User
Deluxe Triple Room
Checked in Sep 2024
Family
1 Reviews
4.0/5
Very Good
Posted on Oct 6, 2024
It's very convenient to look for food nearby and the environment here not noisy.
Response from Property: Dear customers, Thank you very much for your rating and feedback. We sincerely apologize for the problems you encountered during your stay. We attach great importance to your opinion, and we will seriously reflect and take appropriate measures to improve our service quality to ensure that similar problems do not happen again. We hope to have the opportunity to make up for previous omissions. If you choose to stay in our hotel again, we will do our best to provide you with better service and make you feel truly satisfied. If you have any other questions or needs, please feel free to contact us. We will do our best to ensure your next stay is satisfactory.
bbhill331
Queen Room
Checked in Jul 2024
Family
5 Reviews
4.5/5
Great
Posted on Jul 24, 2024
Nice hotel. Pocket friendly . The stall is Friendly too Room is clean and the bed is very comfy . Location near to mall n jb custom. Tried the loklok nearby... Yummy but a bit pricey 😜 This is the second time I have stayed in this hotel . Be back soon again
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Anonymous User
Double Room
Checked in Aug 2024
Couples
53 Reviews
3.5/5
Posted on Sep 17, 2024
Good budget hotel nearby ksl. Always book here for my staycation.
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Uenuei david
Deluxe Triple Room
Checked in Jul 2024
Couples
1 Reviews
1.5/5
Posted on Jul 5, 2024
Ridiculous bad. Went in to the room it stink like hell. Toilet smell of rust and the bed stink as well. My girlfriend got bitten by some insect within 10min laying on the bed. Went to the front desk to voice out yet he reply saying there is no complain for the past 10 years and we are the only one got issue. ***. Then he bring us another blanket to cover the bed as a solution! And the " new " blanket is stain and obviously used!!! Highly not recommend.
Response from Property: Dear customers, Thank you very much for your rating and feedback. We sincerely apologize for the problems you encountered during your stay. We attach great importance to your opinion, and we will seriously reflect and take appropriate measures to improve our service quality to ensure that similar problems do not happen again. We hope to have the opportunity to make up for previous omissions. If you choose to stay in our hotel again, we will do our best to provide you with better service and make you feel truly satisfied. If you have any other questions or needs, please feel free to contact us. We will do our best to ensure your next stay is satisfactory.
Anonymous User
Double Room
Checked in Aug 2024
Couples
53 Reviews
2.7/5
Posted on Aug 27, 2024
Good budget hotel. Cleanliness need to improve. The rest is good.
Response from Property: Dear customers, Thank you very much for your rating and feedback. We sincerely apologize for the problems you encountered during your stay. We attach great importance to your opinion, and we will seriously reflect and take appropriate measures to improve our service quality to ensure that similar problems do not happen again. We hope to have the opportunity to make up for previous omissions. If you choose to stay in our hotel again, we will do our best to provide you with better service and make you feel truly satisfied. If you have any other questions or needs, please feel free to contact us. We will do our best to ensure your next stay is satisfactory.
Eeeche
King Room
Checked in Jun 2024
Couples
12 Reviews
4.5/5
Great
Posted on Jun 27, 2024
Nice little budget hotel. Cosy and clean. The con is the bathroom had a overhead rain shower only but no external shower head if I don’t wish to get my hair wet. Also the air con unit is directly above over the bed so it will be extremely cold times to come
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Anonymous User
King Room
Checked in Jun 2024
Travel with friends
7 Reviews
2.2/5
Posted on Jun 23, 2024
Run down hotel and room and lobby smelled of cigarette the entire stay. Room was old. Saw that we were changed to a 1st level room from 3rd floor. Room was not the same as the picture when we made our booking
Response from Property: Dear customers, Thank you very much for your rating and feedback. We sincerely apologize for the problems you encountered during your stay. We attach great importance to your opinion, and we will seriously reflect and take appropriate measures to improve our service quality to ensure that similar problems do not happen again. We hope to have the opportunity to make up for previous omissions. If you choose to stay in our hotel again, we will do our best to provide you with better service and make you feel truly satisfied. If you have any other questions or needs, please feel free to contact us. We will do our best to ensure your next stay is satisfactory.
Eric Xia
Double Room
Checked in Jun 2024
Couples
6 Reviews
4.0/5
Very Good
Posted on Jun 26, 2024
The room is comfy and price is good. Good location, within walking distance to many eateries.
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Vel TCH
Deluxe Triple Room
Checked in Jun 2024
Family
7 Reviews
3.7/5
Posted on Jun 22, 2024
Room service is not done automatically - u need to inform the reception for it Walls are quite dirty , space is enough: Super budget hotel hahaha if u don’t mind. Room is small but good enough to just sleep the night
Response from Property: Dear customers, Thank you very much for your rating and feedback. We sincerely apologize for the problems you encountered during your stay. We attach great importance to your opinion, and we will seriously reflect and take appropriate measures to improve our service quality to ensure that similar problems do not happen again. We hope to have the opportunity to make up for previous omissions. If you choose to stay in our hotel again, we will do our best to provide you with better service and make you feel truly satisfied. If you have any other questions or needs, please feel free to contact us. We will do our best to ensure your next stay is satisfactory.
Hero is everywhere
Double Room
Checked in Jun 2024
Other
23 Reviews
2.7/5
Posted on Jun 13, 2024
We're getting a room with unpleasant smell from bath room. Although Hotel staff helped to put air freshener but after shower the strong smell come back again from drain. I hope hotel management can pay attention to this issues. Other issues like towel got unpleasant smell also. πŸ™πŸ™
Response from Property: Dear customers, Thank you very much for your rating and feedback. We sincerely apologize for the problems you encountered during your stay. We attach great importance to your opinion, and we will seriously reflect and take appropriate measures to improve our service quality to ensure that similar problems do not happen again. We hope to have the opportunity to make up for previous omissions. If you choose to stay in our hotel again, we will do our best to provide you with better service and make you feel truly satisfied. If you have any other questions or needs, please feel free to contact us. We will do our best to ensure your next stay is satisfactory.
travel nice mood nice dream enjoy the moment
King Room
Checked in May 2024
Business travelers
9 Reviews
4.2/5
Very Good
Posted on May 25, 2024
So far location is rather best , restaurant and service all have here, nearly go anywhere,
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Zhiyuan
Double Room
Checked in Jul 2024
Couples
42 Reviews
3.7/5
Posted on Jul 5, 2024
Overall good stay. Eateries and SPA nearby. Very convenient.
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Milk707
Standard Single Room
Checked in May 2024
Solo travelers
9 Reviews
4.5/5
Great
Posted on Jun 9, 2024
Good price for 1 pax , room was abit small though. If u book early it can be as low as $35. Location was good as nearby many eatery and famous beancurd nearby.
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.