Philia Hotel

One star out of five - A disappointing and frustrating experience! We booked a room at this hotel for two nights over Shabbat, carefully choosing it due to its proximity to the Chabad House. The reservation was confirmed and paid for in advance. However, when we arrived at the hotel, we received an unpleasant surprise, to say the least. The hotel staff insensitively informed us that they had "overbooked" and could only accommodate us for one night or offer an alternative hotel far away in the city. As Shabbat observers, both options were impossible for us. This conduct is nothing short of scandalous: Irresponsibility: The hotel confirmed a reservation they couldn't honor. Inconsideration: There was no regard for our special needs as Shabbat observers. Poor customer service: No suitable solution or appropriate compensation was offered. Lack of reliability: How can one trust a hotel that cancels reservations at the last minute? This hotel ruined our Shabbat and our entire experience. Instead of a peaceful and pleasant Shabbat, we found ourselves in a stressful and impossible situation. I strongly advise anyone considering booking at this hotel to think twice! Don't rely on your reservation, because at the last moment you might find yourself without accommodation. This is unprofessional and unacceptable conduct. In conclusion, a disappointing and frustrating experience that severely impacted our plans. A hotel that doesn't honor its commitments doesn't deserve customers' trust.

The hotel is about middway between an airport and the centre of Podgorica. Not the best location, but great stay nevertheless. All staff I met was very welcoming and helpful, especially Dusan working at the reception who kindly answered all my questions, printed my boarding pass etc. Room was good and breakfast served as a help yourself Swedish table had great selection too. Useful app for taxi in case you are in Podgorica is - Nas Taxi. An official taxi company, will save you and serve you well. The price is half to other taxi companies.

It's meant to be a 4 star, but I got a 2 stary treatment. Imagine no body lotion, breakfast has limited menu, TV is not smart as it should be, and no shampoo. The towels are so rough and old. Mould in the toilet. Nice place with potentials.

Exceptional Exceptional customer service. Super comfortable beds. Extra large rooms . Extra large bathroom. Prepared breakfast earlier than restaurant opened as had early flight. The best hotel experience you could want.

Nice hotel with a very good breakfast & strong wifi signal. Big shopping mall and tons of dining options around it - just a 10-minute walk out of the hotel.