This place is a scam disguised as a charming stay in Polignano a Mare. We booked a triple room, which turned out to be more like a dark, musty garage with no windows, damp smell, and zero amenities. It was gloomy, borderline moldy, and completely unfit for guests. They falsely advertise room service and a local breakfast — don’t be fooled. What we got was laughable: three dry crackers, mini Nutella, some jam, no milk, no coffee, no fresh food of any kind. The fridge was barely stocked and not even a bottle of water was offered. Room was never cleaned, towels never changed. Not once. Check-in process? A complete disaster. Despite the listing stating to contact the property 24hrs in advance, we did — with no reply. We called and were told to arrive at 3pm. By 3:50pm, still no one at the property, no reception, nothing. When the host finally showed up, she was rude, blamed ******* for the mess, and lied about not having our contact number — even though she had our booking in hand. Then came the cash-only demand for city tax — with no receipt provided, which feels highly questionable. The host was dismissive and clearly unbothered about guest experience. Polignano a Mare is absolutely beautiful, but do yourself a favor and do not let Dimora Dioniso ruin your holiday. This place is a complete disaster.