Guest User
January 31, 2023
May consider reading this in full, if you care for your stay and money- Don’t be fooled by the photographs. The images are professional just to attract business. If you really care for your holiday experience, I wish you to be alert by sharing my experience. It was a very fancy discussion with Julia for the property when I was preparing the iternary from Delhi. The location is very isolated and you will struggle for basic necessities like ordering food. It took 3.5 hrs post my ordering for the dinner upon arrival. There is no restaurant to offer lunch and dinner within the premises and had to order from outside with heavy rates. The options are very limited being an isolated highway-side location. If you are traveling with kids dependent for milk and immediate attention at times, this place will be a nightmare for you. I travelled with two kids including an infant and had a terrible experience with electricity. There was a power cut of 3 hrs from 2200 hrs till 0100 hrs in the night. Upon arrival, it was told to bear with us due to pre-scheduled power failure in the proximity for an hour, however, they did not mention at the time of bookings. The owner, Julia was aware of this power failure to happen which extended for 3 hrs and resulted me and family in a challenging situation with hungry kids and struggle to ***age with mosquitoes. The hutments or cottages are not hygienic. You will find a variety of mosquitoes, flyers inside room, street dogs (pets not allowed) in your balcony that need your major attention to ***age your stay. The provided carpet, towels were dirty and I had to request to change them upon my arrival. There was no cleaning of the floor done before my check-in. No toiletries and no water bottles were provided. I had the most expensive cottage booked at the resort to ensure the best convenience to the family, however, the experience forced me to consider much better conditions at home. My money got wasted. Even I found that the listed items towards facilities in the room were not available like wardrobe safe, etc. There is no TV in the rooms and no spa facility. There is no river beside the resort, it is actually a naala of dirty water-attracting even more mosquitoes inside the hutments. The place is extremely silent and dark which experiences as not safe for family during night. I tried to connect with Julia, the owner numerous times who took my bookings. She did not care to attend correspond to my calls. I made precisely 21 calls to her. She was enjoying the beachside with friends. Late night at 1130 she called. I tried to make her understand the situation my family was into the and necessity to help overcome the challenges, however, she tried to dominate and started to mention for my early check-out adjusting all my advance payments made to her. Her unsupportive attitude towards the guest and the faced challenges at the resort, made me feel to have made a big mistake in opting for this stay. I had planned for the sta