Guest User
February 10, 2024
Positives: location, parking facilities, friendly staff, comfortable bed (although linens were of cheap quality and worn out). Negatives: Dirty room with very dated amenities. The sofa and two sitting chairs were extremely soiled with caked on dirt and hideous stains. We had to put sheets over them in order to sit on them. The floors not well swept when we checked in. Kitchen cabinets were dirty inside and out. Kitchen lacked proper dishware, utensils and bakeware. Also no large bowls (ie for salads). Windows were filthy and window sills and blinds were extremely dusty and had mold present. The toilet was loose so that it moved whenever one sat on it and put uneven weight on it. After it was brought to the attention of management they were not able to replace it for the duration of our stay because of various reasons blamed on retailer. The air conditioner grills and filters were beyond description in their filth. We asked that they be cleaned or changed when we scheduled a housekeeping appointment but they were NOT cleaned. It was so bad that I had to clean them myself because of health and sanitary reasons. (I have pictures if needed). Towels were also old, worn and stained. Entrance door was difficult to open and close and was in need of a coat of paint on the inside. Also, there was only one washing machine available for 18 units and only for half the day and the washer didn’t complete the spin cycle. Clothes were soaked after a wash. The WiFi was non-existent throughout the unit .only worked reliably outside in the courtyard. An incredible amount of time was wasted trying to connect or logon. Very frustrating.