Hotel Nuevo Mejico

The first room they gave us had plumbing issues but they stood behind the issue and tried to rectify the situation. The second room was much much better! Unfortunately we had to cut our visit short due to a personal issue.

I liked the part of the privacy feeling because I'm that kind of person, though I wanted a space for me on my own to change the daily routine of work. I was invited to a baby shower party in the south part of the island and I live in a city in the north part, so I was not driving back at night that distance for my security. I enjoyed the weather it's very cool. I'll book there again any other time.

Hotel is in a remote location. Room was decently clean, but smelled like cigarette smoke.

Terrible.! Hot tub wasnt working! Sink was clogged! Notified front end with nothing done about it. Too late to go somewhere else. The typical tourist screw up.

The staff and management of this hotel are very responsible, responsive, pleasant, and friendly. The way of parking is very convenient. The bathroom is big and comfortable. The lighting options are pretty interesting.

The room is very clean and this is a practical place for one night. The bed is very uncomfortable (only has a thin sheet and no blanket), and the pillows are huge and hard. The place is quiet except for the staff’s golfcarts, which circle the area constantly.

We never checked in because this is a quick stop hotel that you take “certain type of people to do certain type of things” not a family friendly hotel at all

I recommend to future customers to never book here. It was the worse experience I’ve ever had. It was not as clean as I thought I’d be. It was very difficult to even find staff for assistance. I just feel like the pictures lacked showing how unclean things were. I didn’t even sleep in the bed because it had some black specs on it. When I tried to request a refund, even ******* staff couldn’t get a hold of them. Communication was terrible and they didn’t even care when I told them I had a bad experience. They just laughed and took the keys because I didn’t want to stay there any longer.