Search Hotels in Ponta Delgada

"We were very happy with the service. The receptionists were all very helpful, especially Bruno, and the room and beds were very comfortable too. When we requested a mini fridge, they efficiently provided us with one. The only thing we didn't like was the fact that we, as hotel guests, still had to pay €4 to park our car inside. This should have been free for hotel guests."

"As I have written earlier, we all really liked it and we extended our stay here, although previously planned to live in another city on the island"

"It was my first time at this hotel, I went with my 4-year-old son and it was excellent, very pleasant, with an excellent breakfast with a lot of variety. My only complaint was that I found the scrambled eggs strange, at least not like I'm used to eating them that way; maybe they're made with liquid egg or egg white, I'm not sure, but apart from that everything was excellent. The room was perfect for him to sleep in, and I was able to safely position him so he wouldn't fall out of bed 😆. It was also excellent that they had a bathtub, because in many other places I've been to with him, it's almost always just a shower..."

"It is the second time we have stayed at this hotel and once again we were not disappointed."

"Overall the hotel is good, great location to get to all the attractions. Plenty of parking, indoor and outdoor pool. Breakfast was limited, nothing new to eat during the week. In the room: limited number of sockets, inconvenient location, some of them are not working. Room cleaning: the room was cleaned once during the week, which is very strange, there is an option to receive vouchers instead of cleaning, which we were not interested in, since without a voucher, the staff had to clean the room, which was not done. Only after a direct appeal at the reception and a personal request the next day we finally received new towels and a cleaned room."

"I been to Ponta Delgada Azores few time, first time stayed at Neat Hotel Avenida the location was great and convenient at the centre of downtown! I checked in very late and the reception staff excellent friendly, room is clean, near by have a lot cafe’s and restaurants! I will come back to stay here again, obrigada"

"The hotel is located in a comfortable position, close to the north cost in a small town, just 15/20 minutes drive from Ponta Delgada & the Airport. To my surprise when we arrived there were two type of rooms, suites or bungalows, of course according to the price we paid we were assigned the suite. What surprised me that during the booking process to photos we saw were not the suites, which led us to believe that was going to look different than it actually was. The amenities were limited, there is no safe or fridge in the suites. In the bathroom the paper holder was rusted because it has been positioned under the towel rack. The breakfast included option was fine, but little limited and repetitive, fruits were fresh and good, as well as well various cheese and hams choices. If you can get a cheap price for your stay is overall a good option, but bear in mind that there are some caveats. I would suggest to the hotel to update their images on the platforms and separate clearly the type of rooms available in order to avoid unwanted surprises for the guests."

"Good service, warm staff, breakfast is OK, the hotel is next to the pier, facing the Atlantic Ocean, the location is excellent, in the city center, convenient to eat. The downside is that parking is charged, 12 euros per night. The hotel has waiter parking and a good attitude."

"Disappointment. Of good: Clearly, there is parking. What's bad. The settlement is just horror. The check-in was at 7 p.m., so the keys were lying on the resepschen. The hotel is a number of buildings located next to each other with different entrances, variable floors and finding the right room - a task is extremely difficult. Since the instructions where the number is located nowhere, it was not sent in advance, and the texts simply did not answer, it was necessary to run in the dark hour until the owners allowed to answer and send the video instruction. They said they had no current email , but the instructions for opening the gate were sent!!! Recommendation to the hosts: make a plan to accommodate rooms in the hotel and leave them in a visible place on the respiratory to avoid such situations. About the room: horror. They gave a small room 6 dark, semi-bathroom, one small window comes out to the back of the farmyard, which makes it impossible to open and even curtains can't open because you can see and your appearance is so. The same problem with the window in the bathroom. Right next to the window, there are several huge noisy air conditioners. In short, you had to live the life of a moth in the full darkness under the light of the lamp. Saved that all day in the drive. The room has no closet, teapot and appliances in the common kitchen in the hallway. By the way, the light in the general rooms is set up so that it is turned on when moving and is turned off in two seconds. Well you understand that in the evening you can only go to the hotel with your lantern. I do not recommend it."

"Nice environment, clean, warm front desk service, fluent English, hotel location is very good, the most central location of the city when going out, near the seaside, it is good to stroll around"