Travelodge Poole

The lifts... 1 of 2 working !, lift had it's own way of working, press floor number inside lift & doors would keep opening up to 5 times before going up or down !. As for the Door Cards, a total joke, each time had to swipe a minimum of 6 times of each card, had cards re programmed 3 times and gave up in the end and just ended up swiping until it opened. Room was not cleaned or (Requested a Top-up Tea, Coffee etc) not done at all, bin not emptied & wet towels not changed. Never stay there again.........a disgrace !

Unusual property this one as on one hand it has a great location near the RNLI College however on the other hand, there's nothing within a mile easy to walk to and see. Beware the car park -- there is a clear T/L car park with signage, and the Asda one next door. from signs on both it is clear that neither want the other patrons parking there. Entering it is a bit of a maze with a poorly marked door (or the one by the smoking area for the Subway & Costa) that then goes through a hallway to another door to then get on their lift to reception. Ask for a HIGH floor room as ones down lower have a LOT of road noise when windows open. The rooms are clean and the ned very comfy however housekeeping clearly didn't check shower gel level as we didn't have any and had to use hand-soap for showering.

Good quality stay for the money and some where to lay your head for the night. Large group of adults and children suited our needs perfectly Great bar Breakfast choice was well thought out especially for vegetarians. Accommodation basic and clean

Free parking, super friendly and helpful staff, bright and airy clean room, free tea and coffee facilities, shower and fresh towels, comfy bed, excellent unlimited breakfast, what's not to like? I was in Poole for a celebration of the life of a very dear friend who had passed recently, and this was just the hotel experience that I needed. Thank you, Travelodge Poole!

********* Booked a dog friendly room which was placed right by the entrance and laundry cupboard which results in constant noise at all hours and the headboard physically shakes each time an internal door in the corridor is open and closed or even when people walk down it. It also sets the dog off with all of the high foot traffic which isn't great and we'd have been better placed at the end of the corridor. Room itself was clean, sadly only 1 set of towels provided and so had to ask for a set for my partner to use (in a double room this seems like it shouldn't happen) and it took them over an hour to supply these. Room looked out onto the flat roof of the ground floor which was covered in detritus and needs cleaning up. Window, when shut, does do a decent job of stopping outside traffic noises. No draws anywhere in the room, just a small shelf above approx 5 hangers for your clothes which isn't great. No glasses or paper cups provided in room, just two tea cups. Standard mini kettle and tea/coffee which we didn't use. Shower is ok but curtain not fit for purpose and allows lots of water to soak the floor. Bed was reasonably comfortable, apart from the shaking headboard mentioned previously. Whole hotel was quite warm even in late March and with the room heating turned off, I think in the summer it would be very uncomfortable as no A/C and window only opens a crack. Worst part is that although like other travelodges it allows dogs to stay for a supplement, this one does not allow dogs anywhere in the bar/breakfast area at all which makes it impossible for dog owners staying here (indeed, the dog was the only reason we did stay here) to use these facilities. This should have been made clear before booking and should certainly have been explained more politely to us than it was by the very rude and abrupt female staff member the first evening we went in to ask where we could sit with the dog to be told "no dogs allowed anywhere in here" (this was NOT the blonde Eastern European lady who was very nice and helpful) and left us feeling very unwelcome and as if we'd done something wrong. Having children run around right at the bar at 10pm was apparently OK though. The location of the hotel itself is OK if you're able bodied, it took us about 15 mins to walk to the quay. Parking is a bit confusing and not well labelled but we managed to find a space. We wouldn't stay here again now knowing the unusual no dog seating area issue, the slightly tatty appearance and huge room noise / shaking headboard and wall issue, there are much better options around.

Avoid like the plague…. Food was awful at dinner. Rooms were dirty. Hair all over the place and rooms smelt . Received a parking ticket on arrival because the car reg machines were down and we’re told they couldn’t do anything about us receiving it, but to call when we got it.

Parking machine not working and we were told that we will get a penalty notice and to ring them when we get it even though we won’t be in the country. They could have emailed the company our reg number!

Staff were great, room was pretty clean, but there were a few maintenance issues with my stay. The plug in the sink was stuck, the shower soap dispenser didn't work and some of the switches didn't work. However the bedroom and bathroom was clean and the staff weren't friendly.

If you have a disability please avoid this hotel. I prearranged assistance and the staff agreed. On the day the staff who was present refused to help point blank. Disability unfriendly and best avoided.