Carnarvon Place cnr. Beach Road, Port Elizabeth, Eastern Cape, 6001, South AfricaView Hotel Details
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1 night
Paxton Hotel Guest Reviews
4.1/5
Very Good
49 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(49)
Positive reviews(42)
Reviews with photos/video(2)
Awesome stay(7)
Friendly owner(6)
Negative reviews(7)
Dar.P
Standard Room-Non-Smoking
Checked in Jul 2024
Couples
6 Reviews
4.2/5
Very Good
Posted on Aug 12, 2024
Comfortable and spacious room in a simple and no frills hotel. Nice touch with some welcome chocolates too. There is a restaurant on site too with a bar. Service was good, and checking in and out was very smooth, helped by friendly staff. The outdoor porch with a pool was a nice touch and had great views outside.
Anonymous User
Standard Room
Checked in Aug 2023
Couples
2 Reviews
4.2/5
Very Good
Posted on Aug 24, 2023
Great for a short term stay. The staff are friendly and helpful. Our room was right outside the staircase and elevator and got very noisy from 5AM with employees moving equipment around. I suggest asking for a room further away so that you can get better sleep. Otherwise, a nice, hassle free stay ๐
Guest User
Standard Room
Checked in Jun 2023
Couples
4 Reviews
5.0/5
Outstanding
Posted on Jul 1, 2023
Perfect stay for a couple. The hotel was quite busy. The staff was friendly and helpful.
Delicious breakfast buffet
I will stay there again
Yolanda
Standard Room
Checked in Jul 2023
Family
25 Reviews
5.0/5
Outstanding
Posted on Aug 25, 2023
Had a great stay and the staff were very helpful and friendly. Breakfast was delicious
Sophie
Standard Room
Checked in Mar 2022
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Mar 6, 2022
The atmosphere at the Paxton hotel was amazing - all the staff was so friendly to me and always smiling. My dinner was also quite good, nothing extraordinary but it was warm and fresh and fast. The ocean view is really lovely and the rooms were clean and perfectly equipped. The beautiful consierge even let me stay at the pool after my checkout :)
ARTMOSTFREE
Standard Room
Checked in Mar 2022
Couples
2 Reviews
5.0/5
Outstanding
Posted on Apr 6, 2022
The service was great, safe parking and good stuff
Guest User
Standard Room-Non-Smoking
Checked in Jun 2024
Couples
18 Reviews
4.0/5
Very Good
Posted on Jun 15, 2024
The environment is clean, the location is convenient, and the price is reasonable.
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Guest User
Standard Room-Non-Smoking
Checked in Feb 2024
Family
11 Reviews
5.0/5
Outstanding
Posted on Mar 9, 2024
The dishes taste good!
Original TextTranslated by Google
IronMuZz
Checked in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jun 30, 2024
Nice and comfortable hotel. Rooms are very spacious and the bed is super comfortable. A few minutes drive form the airport and offering a view of the harbour. There's a cafe and a Spar within walking distance. The area is very calm & quiet, perfect for a morning walk.
Response from Property: Dear IronMuzz Thank you for choosing our hotel and sharing your wonderful experience! Weโre thrilled to hear that you enjoyed the view of the harbor and found our rooms super comfy and cozy. Hereโs a breakdown of your ratings: Rooms: 5/5 โ Weโre delighted that you loved our accommodations! Service: 5/5 โ Our team strives to provide excellent service, and weโre glad we met your expectations. Location: 5/5 โ Being near the main road and close to a cafe and Spar is indeed convenient. Our hotel highlights, including the great view, quiet atmosphere, and excellent value, are aspects we take pride in. We hope to welcome you back soon for another memorable stay! Warm regards, The Paxton Team
Inspire09576210597
Checked in Sep 2024
Couples
2.0/5
Posted on Sep 8, 2024
This will be a long review with as many details and objectivity as I can pen down. I booked Paxton Hotel due to a friend's recommendation and at first it looked a bit modern compared to some of the surrounding hotels in the beachfront area, it's fairly similar in price as the others and I generally book my travels under Discovery Bank so some discounts there. I booked this as a central venue for my wedding entourage and family. Pros: - Modern lookish. - Somewhat competitive prices. - Good breakfast. Cons: - I don't mean to be rude but I think they need to invest in the front office staff training, I had (Mixed bookings, missed handovers, and poor communication) - One incident led me to end up without a room to sleep and I discovered this at 9 PM, on to the point I had to book with Southern Sun The Marine, which was a blessing in disguise. - My mother's room had a broken TV, and the next room she was allocated had no aircon. - Due to a butchered booking by Paxton Hotels, I ended up having credit which I decided to top up and book for my mother-in-law for bed, breakfast and dinner, only for her to be told she didn't have breakfast and at checkout was told there was an error and was reimbursed, I mean how the hell do you manage to screw up someone's reservation that bad. In summary, the staff or at least some of them are great people, but more training is needed at Paxton, for now I would NEVER recommend this hotel to anyone, rather add a little bit and go to The Marine, hell even that jungle of Garden Court can do better.
mngand796326
Checked in Aug 2024
Other
4.0/5
Very Good
Posted on Aug 20, 2024
Good and safe location with a close proximity to the beach, mall and gym. Rooms were clean and ensured a good night rest. Meal from room service was very good.
Response from Property: Dear mngand796326 Thank you for taking the time to share your positive experience at Paxton (by the Sea) Hotel! Weโre delighted to hear that you enjoyed our convenient location, clean rooms, and the quality of our room service meals. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and your feedback is greatly appreciated. We look forward to welcoming you back on your next visit! Warm regards, The Paxton Team
cathy433
Checked in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 10, 2024
We had a lovely stay and the staff were very accommodating. There was an awesome view of the habour and the sea beyond it.
Response from Property: Dear cathy333 Thank you for sharing your experience! Weโre delighted to hear that you enjoyed your stay with us. Our staff takes great pride in providing excellent service, and weโre thrilled that they were able to accommodate you. The breathtaking view of the harbor and the sea truly adds to the charm of our location. We hope to welcome you back soon! Regards The Paxton Team
gcchanakira
Checked in Jul 2024
Business travelers
4.0/5
Very Good
Posted on Jul 5, 2024
The hotel was comfortable and well-situated and the staff was friendly and professional. I was pleasantly surprised to discover such a gem in PE.
Response from Property: Dear gcchanakira Thank you for taking the time to share your positive experience with us! Weโre delighted to hear that you found our hotel comfortable, well-situated, and enjoyed the friendly and professional service from our staff. Itโs wonderful to know that we exceeded your expectations and that you consider us a gem in PE. We look forward to welcoming you back in the future! Warm regards, The Paxton Team
kimbayly4
Checked in May 2024
Other
5.0/5
Outstanding
Posted on May 16, 2024
Lovely comfortable and easily accessible hotel with helpful, friendly staff, super-comfy beds and excellent breakfast. You don't hear the road if your windows are closed and the view over the harbour is pretty.
Response from Property: Dear kimbayly4 Thank you for sharing your experience at the Paxton Hotel! Weโre delighted to hear that you had a lovely stay. Letโs break down the highlights: Comfortable Accommodation: Our spacious rooms are designed for comfort, and weโre thrilled that you found the beds super comfy. Friendly Staff: Our team takes pride in providing excellent service. Itโs heartwarming to know that our staff was helpful and friendly during your stay. Scenic Views: The view over the harbor is indeed a treat. Whether youโre enjoying it from your room or the common areas, it adds to the overall experience. Delicious Breakfast: Weโre glad you enjoyed our breakfast offerings. A good meal sets the tone for a great day! Noise-Free Environment: Itโs wonderful that you didnโt hear any road noise when your windows were closed. Peaceful surroundings contribute to a restful stay. Thank you for choosing the Paxton Hotel, and we hope to welcome you back soon!
salimh481
Checked in May 2024
Business travelers
4.0/5
Very Good
Posted on May 13, 2024
One of the most cost effective and neat places to stay at in PE. I use it all the time as i travel there monthly now.
Response from Property: Dear salimh481 Thank you for sharing your positive experience! Weโre thrilled to hear that you find our place cost-effective and neat. Itโs wonderful to have you as a regular guest, and we appreciate your loyalty. Safe travels, and we look forward to welcoming you back to Port Elizabeth soon! Regards The Paxton Team