47, Jalan Kasuarina 2, Bandar Botanik, Port Klang, Selangor, 41200, MalaysiaView Hotel Details
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Hotel 99 Botanik Klang Guest Reviews
3.4/5
129 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.8
Amenities3.2
Service3.4
Cleanliness3.3
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All reviews(129)
Positive reviews(116)
Reviews with photos/video(22)
Awesome stay(10)
Great location(7)
Too noisy(6)
Negative reviews(13)
Guest User
Superior Room No Window
Checked in Jan 2025
Couples
4 Reviews
1.7/5
Posted on Feb 3, 2025
I got the booking date wrong. The hotel has no discretion to cancel. Even though I spent the night in that hotel too. The pillow smells. There is no place to hang clothes
Response from Property: We apologize for the experience you had. We understand that booking errors can happen, and we're sorry we couldn't honor the cancellation request due to our policies. We also regret the issues with the pillow and the lack of a proper space to hang clothes. As we don’t provide the typical closet, this may have been overlooked by some of our guests. Your feedback is valuable, and we will work to improve these aspects for future guests.
afiqdarwish18
VIP room
Checked in Dec 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on Jan 20, 2025
n eed improvement for equipment in all bedroom.. for cleaning so far very clean but for some equipment are can't use..
Response from Property: Thank you for your positive feedback on the cleanliness of the room. We appreciate your suggestion regarding the equipment, and we will review and improve the amenities in the bedrooms to ensure everything is in proper working condition. Your feedback is valuable to us, and we hope to serve you better on your next visit.
Candy Tsc
Superior V Room
Checked in Dec 2024
Business travelers
2 Reviews
4.2/5
Very Good
Posted on Jan 23, 2025
Mineral water, toothbrush and normal shampoo & soap are provided. No hair dryer & slipper.
Response from Property: Thank you for your feedback. We're glad you appreciated the provided amenities. For your information, hair dryers are available upon request at the front desk if they are not in the room. We’ll also take note of your comment about slippers for future improvements.
alvin wks
Superior V Room
Checked in Mar 2024
Business travelers
87 Reviews
3.5/5
Posted on Apr 19, 2024
Best budget hotel. Stay over and over again. Extended 3 nights here. Very convenient, near to hwaker center, room clean, and water pressure for bath room is good.
Response from Property: Dear guest, this photo does not belongs to our hotel
HENNIE ALEXANDER
Superior V Room
Checked in Feb 2024
Solo travelers
73 Reviews
1.0/5
Posted on Apr 7, 2024
I choosed this hotel because I have some business matter at Klang. During my arrival they are doing renovation and there are lot of dusts and noisy sounds. The room was so smelly of cigarettes. The aircond doesn't work well and it's quite hot inside the room.
I hope they will improve their services.
Response from Property: Dear guest, we are sorry about your unpleasant experience here. We have share your feedback with our teams who would continually seed ways to further enhance the service. Thank you
Guest User
Superior Room No Window
Checked in Nov 2024
Business travelers
9 Reviews
3.0/5
Posted on Dec 6, 2024
House keeper so early morning talk so Lough, can't continue sleep.
Response from Property: Thank you for your feedback. We apologize for the noise from the housekeeping staff during the early morning hours. We understand how important rest is and will work with our team to ensure that this does not happen again in the future. We appreciate you bringing this to our attention and hope to provide a better experience next time.
Elidy
Superior V Room
Checked in Jul 2024
Business travelers
148 Reviews
4.2/5
Very Good
Posted on Aug 24, 2024
late check in around 11.30pm & a death cockroach found near to window.
Response from Property: Dear guest. We are sorry about your unpleasant experience here. We have share your feedback with our teams who would continually seed ways to further enhance the service and facilities. Thank you
Anonymous User
Superior V Room
Checked in Oct 2023
Business travelers
388 Reviews
3.5/5
Posted on Nov 20, 2023
Hotel 99 Botanik Klang has a good location, surrounded by lots of eateries, cafes and convenient stores, just 5 minutes walking distance to my favourite India Gate Restaurent and GM Klang Wholesale Mall.
The accommodation was clean and comfortable, but the bedshits not so clean. Staffs were unfriendly. Roadside parking space available.
Response from Property: Dear guest, we are sorry about your unpleasant experience here. We have share your feedback with our teams who would continually seed ways to further enhance the service. Thank you
Calvinkeong
Superior Room No Window
Checked in Dec 2024
Travel with friends
38 Reviews
4.0/5
Very Good
Posted on Feb 10, 2025
Is quite n around have alot restaurants
Response from Property: Thank you for your rating! We're glad you enjoyed the quiet environment and the convenience of having many restaurants nearby. Hope to welcome you again!
Universal traveler
Superior V Room
Checked in Nov 2023
Couples
33 Reviews
2.0/5
Posted on Jan 15, 2024
Not cleaning as well. But the location is good. Ask them more good to customers
Response from Property: Dear guest, we are sorry about your unpleasant experience here. We have share your feedback with our teams who would continually seed ways to further enhance the service. Thank you
Guest User
Superior V Room
Checked in Jan 2025
Family
1 Reviews
3.5/5
Posted on Feb 9, 2025
There are stains on the bedsheet
Response from Property: We apologize for the stains on the bedsheet. We encourage our guests to report any issues with the linens to the receptionist so that we can replace them immediately. Thank you for bringing this to our attention, and we’ll ensure this is addressed moving forward.
林家小魔女
Superior Family Room with Window
Checked in Jun 2024
Business travelers
18 Reviews
3.0/5
Posted on Jul 24, 2024
Quite and nearby Kesas Highway. Convenience for rushing business trip
Response from Property: Thanks for staying with us. We appreciate your feedback
James Loh Soon Fook
Superior Twin Room
Checked in May 2024
Business travelers
18 Reviews
4.0/5
Very Good
Posted on Jun 30, 2024
Good location ,clean and value for money , room is ok , toilets is good
Response from Property: Thanks for staying with us. We appreciate your feedback
Aeriyana
Superior Room No Window
Checked in Apr 2024
Couples
5 Reviews
4.2/5
Very Good
Posted on Jul 18, 2024
Good location for those who come for GM Klang. Walking distance. Clean room..
Response from Property: Thanks for staying with us. We appreciate your feedback
mohd zahiddie
Superior Room No Window
Checked in Nov 2024
Business travelers
7 Reviews
4.2/5
Very Good
Posted on Dec 27, 2024
sesuai laa tuk business travel..
Response from Property: Thank you for your review! We’re glad to hear our hotel met your needs for business travel. We hope to welcome you again for your next trip.