Reviews of Richmond Henty Hotel

Overall excellent experience. If you want to improve services then someone always should be at reception to host guests rather than everyone in restaurant. Please higher one more person. Thanks.

We had a stopover in Portland and the Henty Hotel was in an excellent location. Harbour views were excellent. Photos are very realistic. Thanks Henty

There’s a saying that you get what you pay for, and at $125 AUD a night, the Richmond Henty Hotel reflects the low cost in disappointing ways. The air conditioning in our room (Room 8) did not work, which is a significant issue when staying in Australia’s climate. When I informed the receptionist during checkout, her lack of concern was striking. She seemed uninterested and entirely unfazed when I mentioned leaving a poor review, which gave the impression that this was a common occurrence. The swimming pool was basic but lovely, though it was not heated. The location is convenient, and the price is low, but the failure to maintain basic amenities makes it hard to recommend. If you want certainty of quality, this isn’t the place to stay.

Great staffs and services! Location is very good just in front of the harbour.

Quiet Motel but near city and beach. Friendly staff. It would be much better if they can provide usb charging point in the room.

Great location