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"Solid base right next to Lloyd Center mall, Regal cinemas and a nice park. This is an older Hilton, but very clean and professionally run. A few streaming options on the TV: Netflix, Pluto TV, Apple, Disney, Tubi and YouTube. No Amazon Prime for some reason. You can also change inputs from remote which is key, some chains don’t let you. Small gym on second floor, bar, coffee kiosk and even a pretty decent room service menu. Staff seemed exhausted but still polite and super professional. With some of the best rates in town I give it 5/5 and will definitely be back. Balcony rooms worth the extra $ for sure."

"We really like the corner room with city view that we got. It was clean, smell good, the windows are clean, able to see the city. The only thing that bothered us a little is the fact that the rooms are not soundproofed. We could literally hear anything coming out of other rooms lol. The staff at the reception were nice and welcoming. The rooftop bar was cool and beautiful, the price is super reasonable - seemed to be short staffed though. The organization of the place wasn't great at all and the guy at the entrance checking ID wasn't nice, he looks like he doesn't want to be there. But overall, the hotel, the bar and most of the staff were really nice and welcoming :)))"

"I'm Japanese, but thank you for your kindness. Despite late arrival at night and early departure in the morning, the shuttle bus was running to the airport, which was very helpful! I want to use it again. Thank you very much!"

"There appeared to be a misunderstanding between the hotel and Trip.com as we booked the stay with breakfast stated as included but the hotel reception said they had not provided breakfast for a long time, since Covid19 started. They needed to sort this between themselves. However, the manager was gracious to refund us the cost of breakfast at a nearby cafe. The location of the hotel was near to a number of bus stops for different directions. The view from our room window was very poor, just an internal air well."

"they switched my friend and I from 2queen beds to a king bed with a sofa without asking due to them being over booked and said they figured I can be switched since I’m only staying one night and booked through a third party app. Never felt so disrespect in my life.. like I didn’t matter. So my friend slept on the couch… which is not cool.."

"First of all, there are no convenience stores around the hotel. There is a convenient kitchen in the room, so I think it's a good idea to come after shopping. There was a distance to the downtown center and we moved by tram. The hotel parking lot is only $49 a day for volleyball parking. For those who don't like volleyball parking, the street parking space around the hotel is free to stop from 7 pm to 8 pm the next morning. (after 1 hour 3 dollars) Or the public parking lot opposite is $25 per night. (No entry and exit) It seems that you can clean the room by 1 days ago, but we had 2 nights so we only had towels. Thanks to the kitchenette, I was able to eat what I liked in my room. I came to Portland for sightseeing, but downtown was homeless and bright, but most shops were closed at 7 pm, so I didn't think it was very safe. So I don't know if I'll come again, but it's one of the hotels I would recommend to anyone who has a chance to come to Portland."

"The room is clean, spacious and comfortable. The breakfast is a simple American meal. The flight was delayed and we were able to check in quickly in the middle of the night. We helped to solve accommodation problems. It is worth recommending"

"I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel. We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms. I want to be very clear about the nature of these items: The box was full and intact It contained injectable prescription medications, clearly medical in nature The medications were stored inside the refrigerator, not left out in the room These items were obviously not trash and are easy to identify as medical supplies Given these facts, I find it extremely concerning and unacceptable that: The items were apparently discarded or mishandled, and No attempt was made to contact me to confirm whether these medically critical items should be kept. At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications. These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call."

"I stay at this hotel every time I come to Portland. There is a shuttle bus at the hotel airport and the front desk is very friendly. There is a restaurant in the hotel. I think the food is pretty good. There is also a lake bar outside the restaurant. It is a special experience to eat in the evening while looking at the lake view."

"The house is a bit old, but the facilities are very good. The swimming pool and HOT TUB are great. The airport shuttle is very convenient and easy to find. The hotel staff are also very nice."