Seebay Hotel

During our stay at your hotel, we encountered multiple issues: with the cleanliness of your bathroom (rust and mildew in the shower as well as dated fixtures and rust on floor) also, when we arrived, the staff was unwelcoming and not helpful - no mention about help with our luggages, no mention about places to visit or the restaurant of the hotel, no mention of the spa or the nearby beach - we had to ask questions. These issues greatly affected our ability to enjoy our stay, and we believe it falls well below the standards expected of a hotel of this caliber. We ate at the restaurant the first night, the food was exceptional, but the property was shortly staffed, our waitress was very nice and efficient, but the restaurant was full and she was alone, being helped by the front desk employee. How can it be possible? This place is supposed to be luxurious and decadent, and it is clearly not. We were very disappointed by our experience. Not exactly what you expect from such a hotel.

Highly recommend this hotel to anyone looking to stay in the Portonovo area or just outside on Ancona. Genuinely cannot say enough good things about this hotel, which far exceeded my expectations. The hotel itself is so lovely-very clean and the staff take pride in a rigorous cleaning service. Our room was fully made as soon as we came back from breakfast before 10pm and cleaning was of a very good standard. The hotel is travertine throughout so just be careful as it can be slippy if it has rained or you're coming back wet from the pool. The pool area is very lovely but the pool bar was closed as we technically went out of season for this (so unable to comment), but again, the area was clean with lots of sun loungers. The breakfast spread was unbelievably good with a large variety to suit all tastes. Traditional fare, with cured meats, cheese, tomatoes, pastries, fruit, etc. but also offered eggs and bacon and other options which is very nice. Excellent Lavazza coffee and fresh juice which made all the difference when it comes to quality. Although we didn't have dinner at the restaurant, we overheard so many guests saying it was unbelievably wonderful and of a high quality (some even said of a Michelin standard!). The wine served at the restaurant was fantastic, having a large variety and many local wines. If you like white, I absolutely recommend the Pecorino Offida Della Angela for 28 euros (one of the best I've tried). All of the staff we met were so friendly, well-mannered, and very accommodating. This was further evident when one of the managers at reception went out of his way to help us by calling the local taxi company we used (who only spoke Italian and we didn't fluently) in order to find one of our lost phones which we were luckily able to get back only with his help! The beach of Portonovo is literally only a 5 minute walk from the hotel and there are a few fantastic restaurants at the beach front which were out of this world. Highly recommend Il Molo and Spaggia Bonetti! Would also suggest you bring some sort of beach shoe or croc if you want to go in the sea as it is mostly pebble/shale and can be a bit precarious going in. But wonderful all the same! You can rent sun loungers and umbrellas for the day and the cost varies depending on who owns which section and how close you are to the beach. It cost us 25 euros for the front role of the blue and white loungers/parasol owned by Il Molo for the full day which I would say is worth it, especially if you want to go for a drink and some food there. The hotel is slightly secluded in terms of wider transport or any supermarkets. But if you go to the service stop just up from the hotel where there is a restaurant and trail walk, you can get a free short bus that takes 3 minutes to take you to another bus stop where you can get a bus directly to Ancona city centre. Just double check the times in advance if you can as this is what we needed to do. All in all, Seebay is a fantastic hotel

Lovely property in a lovely area. Been here for a short time but would love to come back. Staff is very pleasant.

Beautiful Property!! Great Staff!! Definitely would stay again!!

Very beautifull hotel , very friendly staff, rooms very comfortable , good breakfast and a fantastique restaurant. Beach is in the close environment.Lots of nice corners to relax. We would certainly recommend this hotel to other travellers.

We returned here this year having first visited on our honeymoon last year. I have to admit that the two experiences have unfortunately been night and day. We are feeling very let down after this stay. The room we stayed in was in need of repairs as the walls were very scuffed and the bathroom had lots of peeling paint/cracked plaster. The pool area clearly undergoing repair was not as nice as it was last year and there were very noisy works constantly taking place over the course of our stay. You couldn't go even 30 minutes by the pool without incessant drilling. Were were not made aware before our visit that the pool area would not be a pleasant place to be, and if we had i don't believe we would have visited. In addition, in lacking a pool bar were were advised that drinks orders would be taken on a regular bases and brought by the hotel bar. Over 3 days, we were approached once by staff for drinks. The bar being closed also meant no poolside food, something we expected and were not made aware would not be available when we checked in. I saw some recent reviews suggesting the quality x price ratio was off, and upon this visit im sorry to say I wholeheartedly agree. Staying here was meant to be a treat and we paid for the luxury of that, it was not worth it at all.