Name: Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112
Address: 7520 Conner Rd, Powell, Tennessee, 37849, 7520 Conner Rd, Overseas, United States
Rating: 4.2

Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112

Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112 Reviews

Holiday Inn Express

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Positive reviews

The a/c was so loud, with a metal rattling sound, that we couldn't sleep.  So, we had to turn off the a/c, and woke up too warm, in the middle of the night.  Breakfast area was too small; we couldn't get a table.  Front Desk staff were excellent.

24-hour front desk

Parking

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Non-smoking room

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English

All Room Types

Standard Room with Two Queen Beds

We've stayed here before. Our first visit wasn't the greatest but the location was convenient so we gave it another try. There were remodeling improvements in the overall room decor and buffet so the appearance was much improved since our last stay.  The buffet area is small. I appreciated the staff member who kept the tables cleaned up and the buffet tidy. She was on the job, friendly, and checked if we needed anything. The location of the buffet is basically in the reception area with foot traffic going back and forth. If you are unfortunate enough to get a table next to the foot traffic, you have to deal with a draft from the front door. The food fare was standard. I'm gluten free so there were limited options.  The room looked okay but the inside of the fridge wasn't clean, there were dried ring marks from someone's beverage still on the bed side table and there was a shampoo dispenser in the shower that was essentially empty. These little things make me question how well the room was cleaned. It took a while for the room to warm up and the bed covers were more appropriate for a summer than for a winter stay. There were no extra blankets or towels.  We usually have no problems with the check in process and you don't realize how friendly staff is until they are not. The receptionist was almost sullen, and definitely not friendly. We were not greeted, not recognized as reward members, and barely acknowledged. She did not inform us as to our room number, breakfast hours, nor direct us to the location of the elevators which is typical reception protocol.   The check out receptionist was just the opposite i.e. very friendly.  Would I recommend staying here? I guess I could say it's ”clean enough” but not up to Holiday Inn Express standards.   

My husband and I are snowbirds.   We normally stay at Hampton Inns on our drive between Ohio and Florida.  We recently spent the night at this Holiday Inn Express because no Hampton Inn was available.   We were pleasantly surprised.   The desk clerk greeted us with a friendly smile.  In fact, any employee we passed greeted us with a friendly smile.  We were pleasantly surprised by the room.  First and foremost it was clean.   It had everything we needed and the beds were comfortable.   The shower was large and had large bottles of body wash, shampoo and conditioner attached to the wall of the shower.   The room was quiet and we slept comfortably.    The breakfast buffet in the morning was full and a woman was actively monitoring and replacing items when needed.   I am on a special diet and ate a delicious egg white omelet with vegetables.  My husband ate a traditional breakfast with bacon, eggs and biscuits.  It was also delicious.    We are going to try another Holiday Inn Express the next time we drive between Ohio and Florida.   It’s exactly what we need for a quick stop overnight.

In this Holiday Inn Express, I had a clean, newly renovated room, with plenty of room to spread out. The breakfast was typical Holiday Inn Express fare, but the whole experience was excellent value for money!

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Discover 100 Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112 reviews, rated 4.2 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112 Reviews: 100 Verified Reviews Latest 2024 | Trip.com

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Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112 Reviews

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