Best Western City Hotel Moran

Best Western City Hotel Moran Reviews

Best Western City Hotel Moran

Na Moráni 15, 120 00 Nové Město, Prague 2, Prague, 120 00, Czech RepublicView Hotel Details
Best Western City Hotel Moran
Best Western City Hotel MoranBest Western City Hotel MoranBest Western City Hotel Moran
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Best Western City Hotel Moran Guest Reviews

4.3/5
Very Good
58 Reviews
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.3
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Positive reviews(44)
Reviews with photos/video(6)
COLIN T.
Standard Double Room Non smoking
Checked in Nov 2024
Couples
1 Reviews
4.5/5
Great
Posted on Dec 12, 2024
The Hotel was excellent, the staff were extremely welcoming and friendly. Breakfast in the morning was plentiful and had a good selection to suit all dietary requirements. Breakfast was served up to 11:00am so even late risers had time for breakfast. The breakfast staff were very good and attentive. The hotel was extremely clean and the rooms were comfortable if a little on the small side but more than adequate for a three night stay. The location was a little out of the way for most of the tourist sites and not too many restaurants or bars were close by. Trams were very close by if you didn't want the initial walk to get somewhere. We didn't use them as we wanted to get our step counter working and we did get a lot of steps in. I would recommend this hotel for it's cleanliness, friendliness and the excellent breakfast
Guest User
Standard Double Room Non smoking
Checked in Sep 2023
Solo travelers
2 Reviews
4.7/5
Amazing
Posted on Oct 28, 2023
The service was good too. I felt good because they were friendly. The room was clean, but it was uncomfortable because the sink didn't drain well. It was convenient because the tram stop and bus stop were nearby, and the supermarket was also nearby. Breakfast was also delicious.
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Guest User
Standard Double Room Non smoking
Checked in May 2023
Business travelers
18 Reviews
5.0/5
Outstanding
Posted on Jul 31, 2023
Every time I come to the Czech Republic, I live here. It is a distance from the city center. The breakfast buffet has salmon, which is very rich. Turn left at the gate and there is a supermarket next to the bank on the street. The big beds here are double and single.
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Anonymous User
Standard Double Room
Checked in May 2022
Solo travelers
33 Reviews
3.0/5
Posted on Jun 28, 2022
The room is relatively clean, but the design is very puzzling. There is no plug at the head of the bed, but the traffic is more convenient, but it doesn't feel like a four-star hotel, at most it's a budget hotel
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Thacky2015
Checked in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 9, 2024
Enjoyed our stay at Best Western Moran hotel which is located in a safe, quiet location within 1KM of Prague city centre. Additionally 5-7 mins walk to the Vlatava river which has a rich array of bars, restaurants, boat tours, water sports & lovely flea market on a Saturday morning and afternoon. Prague is within walking range along with bus & tram stops with 2-3 mins of the hotel. The tram service is affordable, clean , frequent & safe for our tourists to use with confidence. First class service. The hotel is clean with spacious rooms with bath & shower facilities. We opted for a superior room with balcony. The hotel staff are polite, professional and respectful ready to answer questions about Prague & transport links. Breakfast offers a rich menu with options for vegetarians and vegans along with variety of meats, cheese and cereals complimented with coffee, tea & fruit juices. Served from 07.00hrs to 11.00hrs daily. There is also an option you can order custom orders such as pancakes & omelettes which are excellent.
Response from Property: Dear Thacky, Thank you so much for leaving us such a detailed and positive review! We are very happy that you have enjoyed our services, especially highlighting our rich breakfast - which we believe is very important for a start of your adventures around Prague. We sincerely wish you all the best and hope to see you again in the future. With best regards, Jiří Front Office & Reservation Department
Christine S
Checked in Feb 2025
Couples
5.0/5
Outstanding
Posted on Feb 28, 2025
Always reliable, we have kept going back for 30 years. It is well placed near Charles Square in Nove Mesto, close to the Metro and tram systems, with plenty of places to eat and drink nearby. The staff are very efficient and friendly, going out of their way to help. If you like a buffet breakfast, you won't be disappointed, with a range of hot and cold dishes, plenty of healthy options, and beaming smiles from the two ladies who keep the restaurant running so smoothly. Rooms vary according to price but all are comfortable with good facilities. There is also a very strong green ethos, so no fiddly little bottles of toiletries, just big sizes of nice quality products so no waste.
Response from Property: Dear Chrstine, thank you so much for taking your time to write such a nice review on TripAdvisor! Messages like these really go keep our spirits going :) Thank you for highlighting our eco-approach as well! We are more than a happy that we share similar values. We wish you all the best and many happy travels ahead of you. We hope to see you again in the future! With kind regards, Front Office
Steve B
Checked in Jan 2025
Couples
5.0/5
Outstanding
Posted on Feb 21, 2025
An excellent hotel option for easy access to most parts of Prague centre. Nice and quiet location despite tram services being nearby. A friendly and welcoming team and good breakfast options. Drinking and dining options are within easy reach. Rooms are clean, well equipped and warm (outdoor temperatures were well below freezing during our stay).
Response from Property: Dear Steve, thank you for taking your time to post a review on TripAdvisor. Thank you for mentioning our staff, as well as breakfast options! We wish you all the best and hope to see you again in the future, with regards, Jiří Front Office & Reservation Department
John A
Checked in Jan 2025
Couples
5.0/5
Outstanding
Posted on Feb 2, 2025
Funnily enough, the pillows were very fluffy, and the duvet. We had a lovely cityscape view, with the castle in the background. Great location, for walking and public transport. Excellent breakfast, friendly staff, we had a great stay.Great location
Response from Property: Thank you very much for your review! We are pleased to hear that you enjoyed your stay and giving us a full score! Reviews like these really keep our spirit going :) we wish you all the best and hope to see you again, with regards, Front Office & Reservation
Muralidharan U
Checked in Jun 2024
Family
4.0/5
Very Good
Posted on Jul 18, 2024
Stayed here during our recent visit to Prague. Finalised this place after a lot of research and we were looking a lot of other hotels and finally chanced upon this one. It’s a small place tucked away from the crowd. Quiet and peaceful location and a beautiful corner building. Check in was smooth and cannot complain about the service. A bit cold, but nothing wrong with the staff. For some strange reason they could give us only one key card though we were three of us. Breakfast was good. You also have an option of choosing from few set menus. We are vegetarians and we found the breakfast spread fairly good. Staff at the breakfast were extremely helpful and highly service oriented. The hotel is close to many eateries. There is an Italian place right opposite the hotel. There is an Indian restaurant 500 meters away from the hotel. There are super markets and ATMs in the vicinity. This hotel is close to all public transport. Bus/Trams/Metro stations are within few minutes of walking distance. Overall good place to stay and will definitely recommend for travelers.
6/8
Response from Property: Dear WorldWish, Thank you for choosing to stay at Best Western Hotel Moran Prague during your recent visit to the city. We are delighted to hear that after much research and consideration, you chose us as your accommodation option. Glad to hear that you found our location convenient, with access to public transport options and nearby amenities. We are also glad that we were able to cater to your vegetarian preferences and ensure a pleasant breakfast experience for you. Thank you for recommending us to other travelers, we hope to welcome you back soon on your next trip to Prague. Warm regards, Gabriela and the Best Western Hotel Moran Prague Team
LightPacker815104
Checked in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 28, 2024
We were really pleased that we booked this hotel for our 4 night stay in Prague. We booked a small double room, which was beside the lift doors, but it wasn't a problem. It was lovely, facing in to a courtyard, and very quiet. The room was comfortable, nice bed, L'Or coffee machine (and herbal tea bags) fridge, tv etc. Breakfast was excellent, we loved the variety of foods on offer, both international and local. Staff were friendly and very helpful. Tram stops and metro station are very close. Getting here from the airport was easy, we used the 100 bus to get to Zlicin metro terminus and then Line B direct to Karlovo Namesti. Both services run every few minutes. If you leave the metro by exit 10 (the lift) from the station, you come out on to the street about 25 metres from the hotel! The hotel is close to the New Town Hall, the river and the Fred and Ginger building.
Response from Property: Dear LightPacker, thank you so much for such a superb review on your stay! Messages like these really do keep our spirit going, and warm our hearts. We wish you all the best and many happy future travels ahead of you, hopefully we will see you again in the future. With kind regards, Jiří Front Office & Reservation Department
LoveTravelling63
Checked in Nov 2024
Couples
4.0/5
Very Good
Posted on Dec 23, 2024
Recently stayed here for the weekend and enjoyed it. We arrived at our hotel at 11am and were pleasantly surprised our room was ready. The room was quite small but had everything we needed including a safe, fridge, tea coffee facilities and hairdryer. Breakfast was very good with lots of choices. You could also request omelettes etc to be freshly cooked. There is lots of bars and restaurants close by, it was a 20 minute walk into the old town so we tended to stay out all day rather than walk back to go out again. All staff were very pleasant and would recommend it.
Response from Property: Hi, thank you so much for posting positive review on Tripadvisor about us! We are more than happy that you enjoyed your stay. Thank you for highlighting our services and room amenities. We wish you all the best and many happy travels ahead of you.
stclark54
Checked in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 10, 2024
We had a wonderful four night stay here while in Prague to visit Christmas Markets. The location in the New Town is great, with easy access to both trams and the metro. So the Old Town is close. Nearby are restaurants, groceries, banks, pharmacies and other shopping. Our 6th floor corner room was spacious with adequate storage and hanger space, and also coat hooks (a real plus this time of the year). Room amenities include L'Or coffee maker and a fridge. Staff is friendly and helpful. Breakfast was wonderful! I like the inclusion of homemade items (great strudel and other pastries) and local breakfast specialties.
Response from Property: Dear Clark, Thank you for taking your time to write such a positive score on TripAdvisor. Messages like these really warm our hearts and keep our spirit going! Also our kitchen cooks are also very happy that you noticed the homemade pastries, as they are always making it with love :) I wish you all the best and we hope to see you again in the future, with kind regards, Jiří Front Office & Reservation Department
Lillibeth203
Checked in Apr 2024
Couples
5.0/5
Outstanding
Posted on May 8, 2024
This hotel was booked for our 3 night stay based on reviews and we weren't disappointed. The hotel is run by lovely, friendly staff and is perfectly suituated for seeing the sights of Prague with a stroll along the banks of the river a 5 -10 min walk away. We had the balcony suite, which was clean, spacious and lovely to sit out and watch the world go by. Come breakfast time, there is a plentiful varied selection, all of which are very well presented (loved the eggs each morning with drawn on faces!) We thoroughly enjoyed staying at this hotel and we look forward to visiting again in the future - Kind regards to all the staff there.
Response from Property: Dear Lillibeth, Thank you for choosing Best Western Hotel Moran Prague for your recent stay and for taking the time to share your wonderful feedback with us. We are delighted to hear that you found our hotel to be a gem and that you enjoyed your 3-night stay with us. It is heartwarming to know that our lovely and friendly staff contributed to making your stay memorable. We are pleased to hear that you appreciated the location of our hotel, allowing you easy access to the beautiful sights of Prague and the scenic riverbanks just a short walk away. It's great to know that you enjoyed the balcony suite, finding it clean, spacious, and perfect for relaxing while observing the world around you. Moreover, we are glad that you enjoyed the breakfast experience with our plentiful and varied selection, including the creatively presented eggs that brought a smile to your face each morning :-) Your kind words motivate us to maintain our high standards of service and hospitality. We are honored by your kind regards to all the staff. It would be our pleasure to welcome you back for another enjoyable stay in the future. Warm regards and take care, Gabriela and the Entire Hotel Team at Best Western Moran Prague
Kate W
Checked in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 29, 2024
Pleasant city centre hotel located close to both tram and metro stops. Room was light and airy with a good sized bathroom. Breakfast was excellent. Staff were very helpful. Although it is close to a main road with trams running up and down, our room was very quiet.
Response from Property: Dear Chartwell, we would like to thank you for taking your time and writing us such a positive feedback! We are happy that you enjoyed our excellent breakfast, helpful staff and the room itself! Messages like these warms our heart and make us believe in our job. We sincerely wish you all the best, with kind regards, Jiří Front Office & Reservation Department
Karin C
Checked in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 1, 2024
We had good welcome on arrival, the receptionists were very helpful. Nice room with bath. The bed is comfortable. Good breakfast with home made strudel. Hotel has good location, close to the dancing house. We recommend this hotel. We will definitely return.
Response from Property: Dear Karin, Thank you so much for leaving us such a positive review on tripadvisor! Messages like these really keeps our spirit going. I am glad that you have enjoyed everything from our receptionist, breakfast (especially mode made strudel - that one is a seller, right?) as well as our quiet, yet central location. We wish you all the best, and look forward to see your next visit! With kind regards, Jiří Front Office & Reservation Department