Reviews of Hotel "Palác U Kočků" by Adrez, Palace at the Cats
Hotel "Palác U Kočků" by Adrez, Palace at the Cats
Jilská 147/9, Staré Město, Prague 1, Prague, 110 00, Czech RepublicSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
133 Reviews
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Verified reviews
Location9.5
Amenities8.5
Service9.0
Cleanliness9.1
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All reviews(133)
Positive reviews(32)
Reviews with photos/video(11)
Awesome rooms(13)
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Clean and tidy(6)
Awesome stay(5)
Located downtown(4)
Negative reviews(1)
Guest User
Triple Room
Stay Date Aug 2026
Traveling with friends
9 Reviews
10/10
Outstanding
Posted on Sep 19, 2026
Peime location.. In old. Town
Guest User
Deluxe Double Room
Stay Date Feb 2026
Couple
5 Reviews
9.5/10
Amazing
Posted on Apr 1, 2026
Excellent location, great breakfast and a large room. the guy at the reception was very kind. Luggage storage was a bit unclear, the confirmation email suggested paid third-party storages while the hotel actually had its own storage.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback.We are delighted to hear that you enjoyed our excellent location, spacious room, and breakfast. It is especially rewarding to know that our reception team made a positive impression and that you found our staff kind and helpful.We also appreciate your comments regarding the luggage storage information. We understand how the information in the confirmation email could have been confusing, and we apologize for the lack of clarity. Your feedback is very valuable, and we will review our communication to ensure guests receive clearer information about the luggage storage options available at the hotel.Thank you again for your stay and for helping us improve. We hope to have the pleasure of welcoming you back in the future.Kind regards,Customer Care Department
えみちー814
Single Room
Stay Date May 2026
Solo traveler
3 Reviews
8.5/10
Very good
Posted on Jun 18, 2026
I was very satisfied with both the accommodation cost and the location! Since it was a cheaper option, there was no elevator to the guest rooms, but the staff carried my luggage up during check-in, which was a great help. Check-out was a bit difficult without the elevator, but they stored my luggage for me. Plus, it's within walking distance of all the major tourist attractions, so I'd love to stay here again next time I visit Prague.
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ChungBall
Triple Room
Stay Date Apr 2026
Business traveler
4 Reviews
10/10
Outstanding
Posted on Jun 22, 2026
The hotel's location is excellent, right near the Old Town Square, and just a minute's walk from the Astronomical Clock. There's a restaurant downstairs called Fat Cat, which serves good food. The room was clean and had air conditioning.
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Guest User
Double Room
Stay Date Sep 2025
Family
3 Reviews
9.0/10
Great
Posted on Oct 23, 2025
Very good location in old town and can easily connect with many scenery points in Prague. Room is tidy and clean and staff is nice and helpful. Restaurant in the hotel, The Fat Cat, offers good food and service. Recommended!!
Response from Property: Dear Guest,Thank you very much for your wonderful review and recommendation.We are delighted to hear that you enjoyed our location in the heart of Prague's Old Town and found it convenient for visiting the city's many attractions. It is also great to know that you were satisfied with the cleanliness of your room and that our team was able to provide helpful service throughout your stay.We are especially pleased that you enjoyed your experience at The Fat Cat and appreciated both the food and service. We will be sure to share your kind comments with the restaurant team.Thank you for choosing to stay with us. We truly appreciate your feedback and look forward to welcoming you back to Prague in the future.Kind regards,Customer Care Department
Екатерина Дерюгина
Deluxe Double Room
Stay Date Sep 2025
Couple
6 Reviews
9.0/10
Great
Posted on Oct 3, 2025
⸻
Unfortunately, the hotel did not meet my expectations. I booked a Deluxe Double Room, but in reality, the room was very small, old, and nothing like the photos shown on the website. The furniture looked worn out and the overall impression was disappointing. The only positive aspect was the convenient location. In my opinion, the price does not match the quality
Response from Property: Dear Guest,Thank you for taking the time to share your feedback.We are sorry to hear that your stay did not meet your expectations. We understand your disappointment regarding the size and appearance of the room, and we regret that it did not match the impression you had based on the photos and description.Our property is located in a historic building, and while we strive to maintain its unique character, we understand that individual preferences regarding style and furnishings may vary.We are pleased that you appreciated our convenient location in the heart of Prague. However, we are sorry that you did not feel the overall experience reflected the value you expected.Thank you again for your honest feedback. It helps us identify areas where we can improve, and we hope to have the opportunity to provide you with a better experience in the future.Kind regards,Customer Care Department
Guest User
Superior Double Room With City View
Stay Date Feb 2026
Family
2 Reviews
10/10
Outstanding
Posted on Mar 7, 2026
The hotel was amazing and the location was super central. The decoration was wonderful and the room super spacious and beautiful. The only bad thing was the noise at night but I believe that is normal for central Prague.
Response from Property: Dear Guest,Thank you very much for your wonderful review.We are delighted to hear that you enjoyed your stay and appreciated our central location, spacious room, and the unique decoration of the property. It is always rewarding to know that our guests enjoy the character and atmosphere of our accommodation.We also appreciate your understanding regarding the noise. As we are located in the heart of Prague's historic center, the vibrant city atmosphere can occasionally be noticeable, especially during the evening hours. We continually strive to provide a comfortable stay while allowing guests to enjoy the benefits of being just steps away from the city's main attractions.Thank you for your kind words and for choosing to stay with us. We hope to have the pleasure of welcoming you back on your next visit to Prague.Kind regards,Customer Care Department
Guest User
Deluxe Double Room
Stay Date Jun 2025
Couple
2 Reviews
9.0/10
Great
Posted on Jul 4, 2025
Everything was great! The location was perfect for the tourist attractions. Just wish the staffs would be more friendly. Overall we loved the place!
Response from Property: Dear Guest,Thank you for sharing your feedback. We are delighted to hear that you enjoyed the location and convenience of our accommodation, and that overall you loved your stay.We appreciate your note regarding the staff and will take it into consideration to further improve the guest experience.We hope to welcome you back to Prague in the future.Kind regards,Customer Care DepartmentAdrez Living
Guest User
Deluxe Double Room
Stay Date May 2025
Couple
52 Reviews
8.5/10
Very good
Posted on Jul 18, 2025
The location is wonderful and very central in the old town. you can get everywhere in the old town within walking distance, and for the further places you can use public transport that is very accessible and convenient.
Be aware that it faces to a central place and it means that it might be pretty noisy at night due to the high traffic.
Response from Property: Dear Guest,Thank you for sharing your feedback. We are glad to hear that you appreciated the central location of our property and the easy access to both the old town and public transportation.We also appreciate your note regarding the noise at night. Being in the heart of the city can sometimes come with extra activity, and your comments will help future guests plan accordingly.We hope to welcome you back on your next visit to Prague.Kind regards,Customer Care DepartmentAdrez Living
Guest User
Deluxe Double Room
Stay Date Oct 2025
Couple
2 Reviews
8.5/10
Very good
Posted on Nov 14, 2025
We stayed for 3 nights. The hotel was very well located, just turn a corner and you will reach the Old Town Square and Astronomical clock. Just downstairs you will have shops open late for food, souvenirs etc. If getting a car to drop you off, it is a few minutes walk down the road to a zebra crossing. Upon check in, we were delighted and surprised to find the hotel had left us a bottle of wine and some chocolate almonds as we told them we just got married and were on our honeymoon. Hotel staff was pretty friendly and they kindly let us store our luggage at no additional cost before our bus when we checked out. The breakfast was okay but we felt it was a little overpriced. There is a bar attached to the hotel called Fat Cat but the food and drinks were quite expensive so we never dined there. The room itself was a bit dark but satisfactory. Beware of the wooden beams if you are tall. Overall, we enjoyed our stay.
Response from Property: Dear Guest,Thank you very much for your detailed review and for choosing to spend part of your honeymoon with us.First of all, congratulations on your marriage! We were delighted to be a small part of such a special occasion and are pleased that you enjoyed the complimentary wine and chocolate almonds prepared for your arrival.It is wonderful to hear that you appreciated our central location, just steps from Old Town Square and Prague's famous Astronomical Clock, as well as the convenience of the nearby shops. We are also glad that our team could assist with luggage storage and help make your stay more comfortable.Thank you as well for sharing your observations regarding the breakfast, room lighting, and the wooden beams. As our property is located in a historic building, some rooms feature original architectural elements that add character, though we understand they may require extra care for taller guests.We truly appreciate your balanced feedback and are delighted to know that you enjoyed your stay overall. It was our pleasure to host you during such a memorable trip, and we hope to welcome you back to Prague again in the future.Kind regards,Customer Care Department
Guest User
Family Room
Stay Date May 2026
Family
4 Reviews
9.5/10
Amazing
Posted on Jun 29, 2026
The staff were friendly and helpful.
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전에녹
Triple Room
Stay Date May 2026
Family
1 Reviews
10/10
Outstanding
Posted on Jun 19, 2026
Great location and comfortable!
Guest User
Family Room
Stay Date May 2025
Family
1 Reviews
9.0/10
Great
Posted on Jun 30, 2025
On our wonderful 8-days-trip to Czech Republic we (couple, 50 years old, two children at age of 14/16) spent the last four days in Prague. When checking in at the hotel around 9 p.m. we noticed that we have got the wrong room (1 king-size bed and 1 sofa bed instead of (explicitly booked and already paid) room with 1 king-size bed and a separate room with 2 single beds), so we informed the reception desk. The stuff was very friendly and although not being able to offer us the correct room for the first night already, we were able to switch room early next morning and got free breakfast as compensation. The breakfast was very good and rich (bread, bread rolls, toast, scrambled and boiled eggs, classical cold cuts, grilled vegetables and sausages, fruit, yogurt, cake, coffee, hot chocolate, juices, cereals, etc.). Therefore we decided to choose the breakfast option also on our final day before check-out. BTW, the area, where breakfast was served (until 11 a.m.), belongs to "Fat Cat Burgers & Craft Beer", which made a nice impression and was well-visited past noon.
The rooms and bath were clean and although the rooms and the inventory might need a little refreshment on the one hand, the old windows and carpet fit to the historic center, where the hotel is located on the other hand. The location itself was ideal for starting tours to the old town by foot and enjoying night life. Next tram stop was appr. a 7-minutes-walk away, next metro stop appr. 10 minutes away. The room with the king size bed contained a LED-TV and was orientated to pedestrian street, but although night life just happens a few feet away, the old windows (two windows in a row) filter much of the noise. The other room with the two single beds was very calm and located between the formerly mentioned room and the hallway. Its windows were orientated to hallway and could not be regularly opened, which made airing this room out a little bit difficult. Each apartment contains its own WLAN-router, which had to plug in on our own as noticed on arrival, but then we had perfect signal and fast internet access.
A tip for those arriving by car: You cannot reach the hotel by car, because it is located in a pedestrian zone consisting of many pubs and bistros with outdoor seating. Finding a parking slot nearby is not easy, due to most part of the surrounding streets are reserved for residential parking only and you either have to pay the parking slot by app (virtual parking ticket machine only) or choose a slot in more distant streets where you can also buy a ticket at a physical parking ticket machine. Therefore I dropped my wife and children as near as possible to the hotel (2-minutes-walk) and parked our car in one of the suburban P+R-areas - I chose "P+R Skalka II" with contains a camera system and costs 50 CZK for the first 24hours and then 10 CZK per hour, which is (in June 2025), which is very cheap compared to parking your car in one of the central car parks).
Conclusion: A very nice place with friendly stuff and a good breakfast. If you do not mind walking a little bit with your luggage and if you like enjoying city/night life in Prague, this hotel is a very good option. I would always recommend this hotel for those who are a good walkers.
Response from Property: Dear Guest,Thank you very much for sharing such a detailed review of your stay. We are delighted to hear that, despite the initial room mix-up, our team was able to assist you promptly and that you enjoyed your upgraded experience, including the complimentary breakfast.We appreciate your kind words about our staff, the cleanliness of the rooms, and the excellent location in the historic center, as well as the Wi-Fi and overall convenience for exploring Prague on foot. Your tips regarding the pedestrian zone and parking will undoubtedly be helpful for future guests.We also value your constructive feedback about the furnishings, ventilation, and room setup. Your comments have been shared with our team to help us improve and ensure an even better guest experience in the future.It was a pleasure hosting you and your family, and we would be happy to welcome you back on your next visit to Prague.Kind regards,Customer Care DepartmentAdrez Living
Guest User
Triple Room
Stay Date Mar 2026
Family
2 Reviews
9.0/10
Great
Posted on May 29, 2026
Great setup for a family of 3.
Response from Property: Dear Guest,Thank you for your review!We are delighted to hear that our accommodation was a great fit for your family of three. Creating a comfortable and convenient stay for families is very important to us, so your feedback is greatly appreciated.We hope to have the pleasure of welcoming you and your family again in the future.Kind regards,Customer Care Department
Sleekk
Family Room
Stay Date Sep 2024
Traveling with friends
3 Reviews
8.5/10
Very good
Posted on Oct 28, 2024
The hotel's location was great, the shower was a bit small but it was fine. The room was nice and big. Had a good view of the city.
Response from Property: Dear Guest, thank you for your feedback! We’re happy to hear you enjoyed our great location, spacious room, and beautiful city view. We appreciate your understanding regarding the shower size and will take your comments into account as we continue to improve the guest experience. We’d love to welcome you back in the future! With kind regards, Customer Care Team Adrez Living