Boutique Hotel Seven Days Prague Reviews

Response from Property: Dear Dean,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We're delighted to hear that you found our rooms to be wonderful and appreciated the overall location. We apologize for any inconvenience you experienced due to the distance from the town square and river, but we're glad to know that the walk was manageable for most guests.We truly value your comments on our staff, both the positive and constructive aspects. It's heartening to hear that most of our team members left a positive impression on you with their outstanding service. We take your feedback regarding the younger staff members into serious consideration. We are continuously working to ensure that all of our staff members are well-trained and capable of assisting guests confidently. Your feedback is invaluable in helping us improve their training and communication skills, especially in English, to provide a seamless experience for our guests.We deeply regret that your experience with our bartender did not meet your expectations. Providing excellent service at our bar is of utmost importance to us, and we sincerely apologize for any disappointment you faced. We would appreciate any additional details you could provide about your experience at the bar, as this will assist us in addressing the issue promptly.Your feedback is essential to us as we constantly strive to enhance our services and facilities. We hope to have the opportunity to welcome you back to our hotel in the future, so we can demonstrate the improvements we've made based on your valuable input.Once again, thank you for sharing your thoughts, and we hope to exceed your expectations during your next visit.Warm regards,Tima ZagorskiHotel Manager