Best Hotels in Preston

This was great for why we needed it. We wanted somewhere to spend the night after a full day of travelling. We also had a dog with us and the hotel were very accommodating for this. (Extra points). We had also got the breakfast package which was pretty decent. There was a wide range of food choices which was great as I can be a fussy eater. The place was pretty clean and the staff were very welcoming. The only real complaint that we have is the beds. They are so hard and not very comfortable. It was on par with lying on a concrete block. Despite this I do feel that everything else outweighed this, however one night would be my limit as my body felt broken the next day from the bed.

We just tried to make the booking on 22/10/2022 and luckily there were still available rooms. We were pretty in a rush that day as we accidentally got our booking canceled in another hotel (not IHG Hotel) and were planning to visit Blackpool. But it seemed that hotels in Blackpool were quite expensive, being unaffordable for students like us haha. So we decided to look for a hotel in Preston and thankfully we got such a fantastic IHG hotel. The staff was quite nice and friendly. We asked for a toothbrush in the morning of the second day and just received it immediately from reception after the call. Positive impression. We did not use many of the facilities, as we just had a buffet (British breakfast) at the second day in the morning. Food is delicious and healthier food and green vegetables were also provided. Really appreciate it as a person who really loves eating vegetables more than meat haha.

Very clean and perfect location just off the motorway. Breakfast was a bit of a let down. Bacon and sausages appeared to have been sitting a while and overdone. Otherwise done. Would use again

Quite frankly we do not know where to start, If I could I would give ZERO stars The only redeeming feature for this hotel (calling it a hotel is a joke) is that it is very close to the M6 making it a perfect stop off on a long journey. The whole place smells of damp really smells it's quite over powering in both the basement corridors & our executive rooms bathroom. How could you possibly call this an executive room, the carpet was minging, the only soft seat chair looked like it was 50 years old which contained so much grime who knows what it had been used for previously. There was a bedside table missing, the furniture looked as if it was from the 1960's. As for the bathroom ZERO ventilation, mould all around the bath & basin, the shower had been leaking meaning the bath side panel was rotten, AND stains on the ceiling clearly from the room above leaking. The food was dire, served in dirty dark unattractive rooms. The night we arrived we went along to the restaurant NO one was seated & we asked for a table - the rude waiter said have you booked, I said no and was told to return to reception to book a table. Talk about jobs worth this attitude was beyond a joke. I wish we had gone by our instincts and ventured to a local pub. We sat down & we're given a fairly extensive menu but then told the chef was off, and only burgers & fish & chips could be served. Our food arrived it was passable BUT very expensive for what it was. The drinks prices were extortionate. At best it was Wimpy standard, but The Ivy prices. We heard other people complain about the poor choice of food available. The breakfast was poor, very slow service by people who clearly did not want to be there, why is this served in the darkest room in the hotel. Perhaps so you can not see how dire the whole experience is ?? All in all it is fair to say we will NEVER return. This place should be demolished and a new hotel built on site. Why are MacDonald hotel group management not aware that this hotel does not do their reputation any good? Xxxxxxxxx 33333 Reviewed 3 days ago Quite possibly the worst place we have ever stayed !! Quite frankly we do not know where to start, The only redeeming feature for this hotel (calling it a hotel is a joke) is that it is very close to the M6 making it a perfect stop off on a long journey. The whole place smells of damp really smells it's quite over powering in both the basement corridors & our executive rooms bathroom. How could you possibly call this an executive room, the carpet was minging, the only soft seat chair looked like it was 50 years old which contained so much grime who knows what it had been used for previously. There was a bedside table missing, the furniture looked as if it was from the 1960's. As for the bathroom ZERO ventilation, mould all around the bath & basin, the shower had been leaking meaning the bath side panel was rotten, AND stains on the ceiling clearly from the room above leaking. The food was dire, in dirty

First as all my reviews the honesty part both myself and my wife work for a separate rival hotel chain part of what is currently by room numbers the 2nd biggest hotel group in the world 35 years service and experience between us in the one hotel my wife works reception I do night audit. Easy to find from Preston rail station IF YOU IGNORE GOOGLE MAPS.. Central location We arrived very early but could leave luggage til later. Checked in very quickly and efficiently staff very very friendly. Room great for the price well sized very very quiet no sir con but had a good fan large bathroom very very hot water decent TV with basic channels good fast WiFi very easy log on. Didn't have food other than breakfast so can't comment on that. Very quiet overnight great night's sleep Breakfast great choice something for everyone couldn't fault it. Bar Had one drink certainly not cheap but not Mickey takingly expensive either . Check out Quick friendly and professional. Stayed the following two nights at the higher star rated Radisson blu in Liverpool ,reviewed seperately and this hotel was way way better..

Friendly reception, very clean, superb breakfast, great hotel, our only criticism was the room lighting was very poor. The bulbs must have been ultra low wattage.

Phil's hospitality and laid back friendliness was outstanding. Great take away breakfast when I asked for it. Room comfortable clean and well presented, and great value for money. He is open to feedback on ways to improve the hotel and focused on making it a relaxed welcoming place.

Excellent and caring service. Outstanding help from the women on reception regarding additional services. The room was great - the fan in the toilet wouldn’t switch off and the room overlooked a noisy tyre and wheel repair garage which started work very early, but other than those things, very good service! Thank you

When we arrived the barrier was down. We had to do that awkward thing of move the car over as far as you can and then stretch to reach the button to contact staff. Unfortunately the staff member who answered the gate intercom was a little hard to understand and she cut us off rather abruptly with the gate still remaining down. We pressed again and the gate allowed access. We checked in and I advised that I had already paid online via paypal. The staff advised that any payment was not an actual payment rather a hold - I would still need to pay again. If you use paypal you will know it takes several days to show on your account so I could neither prove nor disprove their claims. We got to our room and were pleased to be in an annexe as there was a wedding going on. Nice room size etc kettle, coffee machine, mugs, tea and biscuits. I checked in the bathroom for glasses and there were none available - I would assume that a hotel charging over £100 per night would at least supply plastic cups or proper glasses to drink water from. There was plenty of storage available and a decent hairdryer. The shower was nice - however the glass door was not long enough to prevent significant amounts of water hitting the floor - the bath mat was sodden. The shower tray and grout work as well as an area near the radiator had mould/blackening to it. There was also a random hole in the ceiling - possibly an old leak? The food was great although it took a while to arrive. I did ask for mild peppercorn sauce and no mushrooms - my food arrived with mushrooms and no peppercorn sauce. We left the restaurant believing that the meal would be added to the room - a member of staff followed us out advised that many people may have sat at the table and they needed a room number (this was given when we arrived at the restaurant) and could we pay now?!; perhaps they need a better booking/checking system in place? We then went through to the bar there were several tables which had been left with glasses on them. They were only removed when we sat at one of these tables, the table remained unwiped. The two staff on didn't come over to see if we wanted more drinks and didn't interact with other people who were hovering also intending to purchase drinks. I eventually took my chair and sat in front of the bar waiting for the staff to return from a patrol; neither asked if they could help so I shouted over. I believe this is indicative more of a lack of training in customer service than rudeness. Children from the wedding were becoming a nuisance by this point and were pretty much unchallenged by staff. They were running in and out, up and down stairs taking milk from the fridges and leaving plastic rings on the floor. They made enough noise to be heard on at least the first floor as the fire doors were help open by magnets. In our room we hoped for peace and quiet only to be left disappointed by music echoing over from the wedding - this finished just before midnight. The bed was comfortable and we slept well. The gym was lovely and quiet at 8am although the sauna hadn't quite heated up when we headed in there around 8.40ish. Breakfast was mostly tasty - the black pudding lacked any flavour - the scrambled eggs and hash browns were great. The tea was the wrong colour and tasted like very cheap teabags. There were bits of chips on the floor from the food service the night before.

Stayed for 4 nights and what a wonderful stay, the hotel is 30 seconds walk from the Centre and 5 mins walk from Preston Station. The room was beautifully presented, clean and comfortable, and the staff, well, what can I say, Lauren and Lauren, Martin and all the staff made us feel more like friends than guests,….what can I say, we’ll definitely be staying again ( sorry guys! Lol) In a nutshell, highly recommended. By the way, Lauren, have you seen that Nun again? ;)