Park Plaza Santiago

It is an old hotel, the bed was not satisfactory and the price published on the app was not respected by the hotel.

This hotel is very beautiful. The interior in particular is elegant and wonderful! There are many parks around the hotel, so it is very convenient for coffee and meals. The hotel breakfast has a wide variety of dishes and is delicious. Above all, the staff are very friendly.

The amenities and fixtures are old and deteriorated. For example, the toilet seat was very worn. The main door to the room didn't close properly. In an emergency, it could have gotten stuck. The amenities, such as soap and shampoo, were for one person only, and the charge was higher than the price indicated on the website. And I found the breakfast to be lacking in variety; for example, there were no sweet options, or there was no bacon...

The service girl at the front desk is very good. Whether arranging check-in, arranging breakfast or answering various inquiries, she does her best and is enthusiastic. Her English level is also very good. Security is always open and greeting. The beds and supplies in the house were all clean and dry. The room on the side was bright and bright, and the scenery outside the window was beautiful. The tallest tower in America on the left and the famous snow-capped mountains in the distance on the right were clearly visible. Overlooking a quiet yet lively street. It is only walking distance from the supermarket at the foot of the tallest tower, opposite the Starbucks and below, surrounded by pizza, McDonald's, KFC or other hotel restaurants. The transportation is convenient and safe. The breakfast is rich and delicious. Yogurt, cheese balls, kiwi fruit, "sweet twists" and coffee are all my favorites.