Panamericana Hotel Providencia

Excellent staff and facilities

The hotel was decent overall, though the rooms are definitely a bit outdated. A couple of the lights in our room didn’t work, and it would have been nice to have a small fridge or a kettle. Breakfast was good, with a good selection of juices, fruits, and pastries. One thing we appreciated was that the property is gated and there’s always a security staff member onsite. The hotel is in a residential area, so it’s a bit of a walk to the center, but we didn’t mind that at all. A simple, comfortable stay with a few areas that could be improved.

The hotel is in a good location near a lot of restaurants and a small craft market. Rooms are of adequate size but those on the front of the building have noise from traffic and local dogs barking. Staff is very friendly and drinks/food in the restaurant are good. Coffee is available in the lobby throughout the day. The breakfast buffet is adequate but not great. The welcome drink (pisco sour) was appreciated.

The hotel is nestled on a side street in the bustling Providencia neighborhood - a lovely upscale area of Santiago. The staff are excellent and went the extra mile for us on a number of occasions. Rooms are basic but clean and there's an excellent free breakfast offered. I would definitely stay here again when in Santiago. In 2 weeks in SA we found this to be a top hotel - and it's very reasonably priced !

Well positioned hotel in the Providencia suburb of Santiago. On a leafy street, near the river and parkland with a decent range of restaurants nearby. Friendly staff and a great welcome drink of Pisco sour. Rooms are comfy and clean. The breakfast is tasty and varied

During our stay in Chile we stayed at this hotel on three different occasions for a total of 6 nights. During our first stay on the 6th floor we only had one bedside table. Also the bath was slippery. During our second and third visits we were on the 3rd floor and had two bedside tables and the shower was not so bad. There is a safe and hairdryer in the room. The hotel has a pool which is freezing cold and does provide pool towels on request at reception. There is a bar and a lovely area around the pool to have a drink. The staff were all very friendly and helpful and have a very good standard of English. Breakfast was a buffet with plenty of choices although on some occasions it took a while for items to be replaced. The hotel is in a good location and for the most part is quiet although on our last night local residents had a party which went on to 4am in the morning.

This is a very pleasant hotel in Santiago. I liked the neighborhood it was in and the people working there were very friendly. It was in walking distance from the gondola station, which was convenient and there were lots of restaurants and shops in the area. The bed was enormous and breakfast was good. The bathroom looks a little worn, but nothing to complain about.