Chez Waffle Hotel

Chez Waffle has a pretty back lounge area with view of the water and fish swimming into the inlet. The condition of the rooms is a bit dated. The prices of food on the high side. It is extremely quiet in this gated community. If you want lots to do, you are isolated. I did diviving and day trips every day, so spend little time at the hotel (only evenings). The local busses that run between Playa an d Tulum are excellent. Very cheap! Overall, enjoyed my stay and would do this again. I recommend it.

Rusted furniture on the balcony Moisture semelle in the room Faucette of bathroom loose

Easy check in even after hours they just have a code system and they send you all the information. Beautiful spot, with a great view!

They sent a very helpful video through WhatsApp the day we were to arrive which showed how to find our room as there are no staff past 3pm. Beautiful inner courtyard area is the best place to use wifi if needed.

Room was very clean and staff courteous , breakfasts were good

I really enjoy stayed here one night. The atmosphere is quiet, relaxing, and beautiful. One issue when I arrived to the hotel. The front desk is closed. I wandered on the street without wifi and data on my phone. I've emailed the hotel 2 days in advance about late check-in but no response. The closest restaurant is about 25 min walking. The weather is very hot. Not a good way to welcome guest

Abandoned Upon arrival no one was there, check in instructions did not include any room number or access code. It looked to be abandoned with zero guests or staff at the property. We had no way to access our room or even a lobby.

Great Value Overall very good value for the money. Just needs attention to basic needs. No hot water. Remotes need batteries no light in bathroom. Very friendly staff and great breakfast. Very nice location.

Hotel did not provide me service/room . I was not able to check in . No messages, emails was answered. I can’t get refunded!! Terrible experience