Pilew
October 24, 2025
We booked this hotel back in March based on its excellent reviews, so we were quite concerned when just before we came out there were a number of negative reviews - especially as I'm quite a fussy person (understatement my husband has just chirped in!) I'm sitting my the pool writing this during the last few hours of our stay, racking my brains to see if there's anything l've not liked about this hotel-and the simple answer is no, everything has been fabulous. The room was spacious, cleaned very regularly to a high standard- as was the rest of the hotel and pool area. The pool is a good size, and a perfect temperature, the sun beds are comfy, and we never struggled to find empty ones whatever the time of day. A few people put towels out, but the majority of guests don't. The food was really good. Lots of variety of dishes, different themed nights, and never a shortage of anything. My favs were the cooked to liking steaks, like wise tuna steaks, and the whole fresh salmon. The Mexican night was particularly bad for my waist line! The staff on the whole were really good - special shout outs to Jesus, Samad, Airam, Emily, Maria, the guys doing the ‘live’ cooking in the restaurant, and of course the very lovely Patricia. The entertainment is low key, but Patricia does a fantastic job, and never fails to make you smile. The manager is always around, and it’s quite clear that his priority is ensuring his guests are happy and having a good stay. Our only little niggle was our experience when checking in last Friday evening First impressions count for a lot, and you would expect to be greeted big smiles and cheery hellos, but we sadly received neither - perhaps something to address… Like I say though, this was only a tiny little niggle, and it didn’t impact our stay. Don’t let negative reviews put you off, we would definitely return, and I’m a Karen by name, and a Karen by nature!! Thank you to all at the hotel for making it a great stay. 924/100 minimum