La Reserva Virgin Lodge by Nobile

Terrible The worst experience of our long trip. Two nightmare nights. All it took was arriving at reception to realize that the photos were the complete opposite of reality. When we got to our room, after 10 minutes, a cockroach the size of a finger entered through the gap between the door and the floor. Tired after a long day of traveling, we crawled under the covers and found dead insects, hair, and similar debris. A piece of glass on the floor almost hit my foot. The bathroom was dirty, with spiders in the shower and dead ants on the toilet. But that's not all: after all-day trekking, I couldn't take a shower because the hot water wasn't working. I notified reception and they said they'd come and fix it the next day, but luckily I left early... without a shower! I almost forgot... the outlet next to the bed is loose from the wall and doesn't work. At least breakfast wasn't as bad as everything else.

It's a bit far from the city center, but if you take a taxi it's not a problem to get there. There were a lot of comments about the humidity being a problem, but the weather was nice when we stayed so it wasn't a problem at all. There was a large bathtub, a spacious shower room, a comfortable bed and good amenities. I'm very satisfied.

Just like in the photos. The service is excellent. Being in the jungle makes it very peaceful. Keep in mind that for anything outside the hotel you'll need to take a taxi or have your own car; the hotel offers a taxi service and it works quite well.